Sentences with phrase «quality training program developed»

Not exact matches

NAYS develops training courses, membership tools, unique programs, guiding documents and many trusted resources to ensure quality youth sports experiences that are memorable for all the right reasons.

Students also observed a deep commitment to the teaching profession, something that Finnish teachers attribute to the quality of their five - year training program and to the time they spend together each day to develop lessons and discuss student progress.

All this being said, and to come back to your question, a fundamental issue we need to work on is to train and develop teachers both in their pre-service as well as their in - service programs in how to design quality online learning course materials.

VET delivered to secondary students is a more formal program of learning through which students achieve, or make progress towards achieving, a nationally - recognised qualification through an industry - developed training package or a course of study that is accredited through national and state quality assurance processes.

LEAP also provides co-working and training space and programs to bring together school designers, educators, entrepreneurs, tech companies, learning scientists and students to develop next - generation learning models, share ideas, co-develop solutions, and receive quality training.

Corey provides resources, trainings, and onsite expertise to support NYC charter schools in developing and maintaining high quality special education programs.

The system shall consist of a network of professional development academies that are operated in partnership with area business partners to develop and deliver high - quality training programs for school districts.

Summer Institute is our Quality Performance Assessment program's annual convening - where our highly - trained staff work with educators to develop their assessment literacy and build their capacity to implement performance assessment systems and accompanying performance tasks in their schools and classrooms.

These include $ 600,000 for Education Development Center (EDC), a global nonprofit organization, to work with each district to assess the quality of its leader training programs using a tool previously developed by EDC with Wallace support.

It will also share information about the Teacher Incentive Fund, a federal program that helps high - need schools develop and implement performance - based teacher and principal compensation systems, and Title II of the Elementary and Secondary Education Act, which focuses on preparing, training, and recruiting high - quality teachers and principals.

The QualityStart program provides relevant, targeted and individualized training and support for the charter school development and application process to founders who demonstrate significant potential to develop and grow quality, high - performing public charter schools in New Jersey.

The training will position the district to develop the capacity to replace retiring school leaders with graduates of the high - quality program.

To probe these questions, The Wallace Foundation in 2011 launched a five - year, $ 75 million initiative to help six large districts build stronger principal pipelines by (1) creating clear job requirements detailing what principals and assistant principals must know and do, (2) ensuring high - quality training for aspiring leaders, (3) developing more selective hiring procedures, and (4) using well - crafted evaluations to identify the needs of principals and ongoing support to address them.79 Over the life of the initiative, it is expected that participating districts will have filled at least two - thirds of their principal slots with graduates of high - quality training programs - enough to enable independent researchers to gather meaningful evidence on whether and how better leadership can transform the academic fortunes of children.

To achieve that vision, they knew they needed strong school leaders, but they recognized that limited staff time and resources would make it challenging to develop the high - quality training program they wanted on their own.

At the same time, many teacher preparation programs and leaders have been developing methods for evaluating the quality and impact of professional training.

In fact, many developing nations rely on eLearning programs and training materials for quality learning experiences.

Although some preparation programs require that students complete as many as 600 clinical training hours through student teaching, other programs — which are all low - quality alternative certification programs — report that their students did not complete any clinical training hours.25 Even the most intensive teacher preparation experiences pale in comparison with the 10,000 hours of deliberate practice that researchers say are needed to develop expertise in any given field.26 While there are isolated examples of excellent clinical residency models that provide students with ample time to practice their skills in a classroom setting, 27 there is not an entire system that supports this approach.

At FedLoan Servicing, we aim to provide our schools with the highest quality training; therefore, we developed a new program to help meet your needs — FiveStar Ttraining; therefore, we developed a new program to help meet your needs — FiveStar TrainingTraining.

While many of these qualities can be developed during your training program, some of them can not.

Develops, coordinates, monitors and implements on - going enhancements to public training programs, post-adoption consultations (administered by Behavior & Training Staff), behavior helpline program, and ensures quality of service for people and animal training programs, post-adoption consultations (administered by Behavior & Training Staff), behavior helpline program, and ensures quality of service for people and animal Training Staff), behavior helpline program, and ensures quality of service for people and animal clients.

Tim focuses on preparing and prosecuting patents in wireless telecommunications, semiconductors, mixed signal technologies, networking, and computers; developing and administering patent application drafting and prosecution quality control programs; leading advanced inventing programs; training associate attorneys; docket management; and client management.

Duties include but are not limited to: • Execute strategy for the firm's integrated marketing, business development, communications, and recommend improvements to the strategy • Plan, develop, and execute projects and programs that support a practice group's strategic plan and track success • Support client engagement initiatives, including training for enhanced client service strategies, contact origination and relationship development, and education / thought leadership initiatives • Provide direction and manage production of proposals, PowerPoint presentations, and RFP responses for the practice groups • Provide direction and manage execution of practice group sponsorships, client presentations and seminars, and other events related to the promotion of the practice groups • Drive awareness / recognition, enhance quality and brand perception of the firm • Manage submissions for major awards, comprehensive survey response campaigns (e.g. Chambers), and related initiatives to further the awareness and positioning of the firm's practices and lawyers • Develop a deep understanding of the practice groups» strengths and market differentiators, including their client base and key market trends • Ensure consistent implementation of key initiatives and recommend strategies to cross-sell to adjacency practice areas • Recommend and help develop tactical marketing and business development plans • Collaborate with other members of the marketing team to ensure consistent messaging of practice group strengths in written materials, including website develop, and execute projects and programs that support a practice group's strategic plan and track success • Support client engagement initiatives, including training for enhanced client service strategies, contact origination and relationship development, and education / thought leadership initiatives • Provide direction and manage production of proposals, PowerPoint presentations, and RFP responses for the practice groups • Provide direction and manage execution of practice group sponsorships, client presentations and seminars, and other events related to the promotion of the practice groups • Drive awareness / recognition, enhance quality and brand perception of the firm • Manage submissions for major awards, comprehensive survey response campaigns (e.g. Chambers), and related initiatives to further the awareness and positioning of the firm's practices and lawyers • Develop a deep understanding of the practice groups» strengths and market differentiators, including their client base and key market trends • Ensure consistent implementation of key initiatives and recommend strategies to cross-sell to adjacency practice areas • Recommend and help develop tactical marketing and business development plans • Collaborate with other members of the marketing team to ensure consistent messaging of practice group strengths in written materials, including website Develop a deep understanding of the practice groups» strengths and market differentiators, including their client base and key market trends • Ensure consistent implementation of key initiatives and recommend strategies to cross-sell to adjacency practice areas • Recommend and help develop tactical marketing and business development plans • Collaborate with other members of the marketing team to ensure consistent messaging of practice group strengths in written materials, including website develop tactical marketing and business development plans • Collaborate with other members of the marketing team to ensure consistent messaging of practice group strengths in written materials, including website content

Based on our collection of example resumes, these experts perform activities such as implementing quality assurance programs, developing quality control procedures, collaborating with other internal departments and experts, and training employees on quality control matters.

Created an innovative sales strategy and incentive program that increased sales and developed a program to ensure quality and consistent training for all new employees

Comprehensive knowledge of developing and implementing effective quality assurance training programs

Evaluates telemarketing approaches by rating effectiveness of telemarketing service representatives; providing quality ratings; identifying training needs; developing training programs; conducting training.

Facilitate weekly team meetings Utilize excellent communication skills Oversee proper implementation of training programs, altering them when necessary Developed and implemented recruiting plan to secure quality candidates and increase productivity Exemplify quality customer service at its best Proficient in Microsoft Office Experience District Recruiter 1/1/2014 — Present ABC Company — Augusta, GA Supervise operations in the human resources departments of four satellite offices.

Responsible for hiring, developing, and mentoring professional support staff, operations team, equipment staff, athletic training staff, quality control, and internship program team members.

Developed and implemented a new training program on various quality control issues that raised level of knowledge and work efficiency.

Highlights Source, select and screen candidates for various positions within the company Created and oversee proper implementation of training program Strong communication skills Facilitate weekly team meetings Maintain understanding of HR best practices and standards Developed and implemented a college recruiting plan to secure quality candidates Excellent customer service skills Proficient in Microsoft Office Experience District Recruiter 1/1/2010 — Present ABC Company — Augusta, GA Oversee the daily HR operations of three offices and one satellite location.

• Arranged several training workshops for preschool teachers which engendered quality educational instructions to preschool students • Developed and implemented a teacher assessment program which screened preschool teachers every three months to determine needs for training • Trained 17 teachers and teachers» aides for working in a demanding preschool environment • Designed a particularly interesting and novel preschool program which is in sync with the international standards of interactive learning

Florida About Blog DrupalEasy develops and executes high quality Drupal projects and comprehensive education and training programs.

SUMMARY Dynamic Quality, Change Management / QA Training / OD Consultant with a successful record in developing, delivering, and managing employee development programs.

Maintained defect tracking log for Program Management Office, and developed and presented training documentation outlining quality processes.

Maintained defect tracking log for the Program Management Office, and developed training materials for quality processes.

Information Technology Technician — Duties & Responsibilities Proficient in IT services including network design and administration, software, hardware, and troubleshooting Utilize interpersonal and technical skills to provide exceptional team and customer service Train clients and team members in software and hardware operation and maintenance Pursue continued professional development in the field of information technology Proven ability to remain calm and effective in high pressure, ever changing situations Responsible for Abrams tanks and support systems during two tours of active duty in Iraq Lead the strategic planning and quality control operations for the Unit Maintenance Program Responsible for the maintenance and proper operation of 72 US and Coalition vehicles with 97.5 % readiness Train and direct technicians ensuring they understand the mission and adhere to company policies and procedures Serve as machinist responsible for solar panel and light housing design, fabrication, repair, and service Develop high - level skills with AutoCAD, EDM, mill, lathe, CNC machine, and other design tools Perform all duties with positivity, professionalism, and integrity Consistently recognized for excellence in team leadership, customer service, and technical skills

Toyota Engineering and Manufacturing North America (Princeton, IN) 10/2001 — 5/2010 Technician / Skilled Maintenance Team Leader • Provided support and technical expertise on Allen Bradley PLC - 5 and Control Logic, as well as designed new screens for HMI using RSView and mapped all data and alarms needed for monitoring production equipment • Programmed PLC's using Rockwell software as required by production, utilizing PLC as a troubleshooting tool to locate and repair process problems • Repaired and maintained all three phase medium and low voltage motors, programming medium voltage control relays to meet manufacturer specifications and monitor applicable data from motors as well as engineering data and motor manufacturing parameters into VFD's • Established PM schedules for maintaining floor conveyors, robots, RFID, air handling, sludge, paint mix room, and lifters, assisting T / M's with performing preventative maintenance on equipment • Ensured calibration of environmental equipment to maintain state and federal guidelines, performing the calibration procedures and repair of micrometers, calipers, and profilometers as required by ISO standards • Identified and developed countermeasures to manufacturing - related problems with equipment, monitoring corrective actions and resolution implementation to ensure problems were below 2 % of operational availability • Review associated work instructions for changes as needed to maintain quality, safety, and environmental standards, while planning and coordinating weekly safety meetings and training for team members

Customer Service Division Manager 2005 - Present * Recruited, Trained and Managed 20 + skilled laborers and concrete finishers * Managed work and labor schedule to meet constant changing needs * Quoted and sold new jobs * Developed Quality Control program.

Business Manager — Duties & Responsibilities Direct daily restaurant operations, marketing, customer service, and finances for multiple establishments Hire, train, and direct large staffs ensuring they understand that brand and adhere to corporate protocols Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Set company budgets, maintain profit / loss statements, and ensure overall financial health Determine employee schedules, responsibilities, and dress code Increase sales through effective marketing and customer service Cut operational costs through efficient inventory management and employee scheduling Negotiate contracts and agreements with suppliers securing quality products at low prices Ensure compliance with all applicable health and safety regulations Enforce corporate food and beverage quality standards Create employee development programs building staff skill sets and value Utilize employee recognition tactics to build morale and company loyalty Develop a loyal client base through excellent customer service and a quality product Build and strengthen relationships with clients, staff, vendors, and community leaders Perform administrative duties such as data entry, filing, faxing, and phones as needed Fluent in Albanian, English, and Spanish.

Professional Experience Liberty Builders Inc. -LRB-[Insert City, State]-RRB- 2005 — Present Customer Service Division Manager • Recruit, train and oversee skilled laborers and concrete finishers while managing both work and labor schedules to meet varying demand levels and job requirements • Provide rate quotes to potential clients after thorough analysis and assessment of job scope, requirements and considerations, securing new relationships and growing firm revenue through the utilization of effective selling techniques • Develop, implement and track firm - level quality control program as well as train staff on related policies and procedures • Maximize resource utilization through numerous efficiency improvements and the organized reduction in labor force • Manage and reduce expenditures through the integration of streamlined order procedures

Professional Experience American Red Cross (Douglasville, GA) 11/2007 — Present Communications Manager • Lead the strategic direction and implementation of all public relations and communication functions to achieve American Red Cross Blood Services collection goals and organizational objectives • Collaborate with Chapter counterparts to promote a singular American Red Cross image and messaging throughout the state • Develop viable communications plan to assure effective community awareness of critical need for donations • Produce market communications and develop media outreach initiatives, including press releases, media inquiries, and special project updates, to ensure image and brand consistency • Author and edit scripts, presentations, and speeches for use by senior - level organization executives • Establish partnership within the community to enhance awareness of the blood donation program while leveraging key relationships with local - and state - level media professionals • Develop and implement an annual public relations and communications budget to ensure self - sufficiency and utilize financial resources in an efficient manner • Execute and supervise all staff - related functions including hiring, training, evaluation, and career development to create a well - qualified team and enhance operational success • Plan and implement employee award and recognition programs to honor milestone achievements, customer service excellence, and the accomplishment of national initiatives • Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA), the Food and Drug Administration (FDA), and all other applicable federal, state, and local eDevelop viable communications plan to assure effective community awareness of critical need for donations • Produce market communications and develop media outreach initiatives, including press releases, media inquiries, and special project updates, to ensure image and brand consistency • Author and edit scripts, presentations, and speeches for use by senior - level organization executives • Establish partnership within the community to enhance awareness of the blood donation program while leveraging key relationships with local - and state - level media professionals • Develop and implement an annual public relations and communications budget to ensure self - sufficiency and utilize financial resources in an efficient manner • Execute and supervise all staff - related functions including hiring, training, evaluation, and career development to create a well - qualified team and enhance operational success • Plan and implement employee award and recognition programs to honor milestone achievements, customer service excellence, and the accomplishment of national initiatives • Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA), the Food and Drug Administration (FDA), and all other applicable federal, state, and local edevelop media outreach initiatives, including press releases, media inquiries, and special project updates, to ensure image and brand consistency • Author and edit scripts, presentations, and speeches for use by senior - level organization executives • Establish partnership within the community to enhance awareness of the blood donation program while leveraging key relationships with local - and state - level media professionals • Develop and implement an annual public relations and communications budget to ensure self - sufficiency and utilize financial resources in an efficient manner • Execute and supervise all staff - related functions including hiring, training, evaluation, and career development to create a well - qualified team and enhance operational success • Plan and implement employee award and recognition programs to honor milestone achievements, customer service excellence, and the accomplishment of national initiatives • Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA), the Food and Drug Administration (FDA), and all other applicable federal, state, and local eDevelop and implement an annual public relations and communications budget to ensure self - sufficiency and utilize financial resources in an efficient manner • Execute and supervise all staff - related functions including hiring, training, evaluation, and career development to create a well - qualified team and enhance operational success • Plan and implement employee award and recognition programs to honor milestone achievements, customer service excellence, and the accomplishment of national initiatives • Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA), the Food and Drug Administration (FDA), and all other applicable federal, state, and local entities

The Chasm Group, LLC and Chasm Institute, LLC (San Bruno, CA) 1997 — 2008 Business Operations Manager • Managed all daily operational tasks for leading multi-million dollar high - tech market strategy consultancy, while providing executive administration to C - level executives and venture capital partners • Developed and managed the firm's annual budget, proposing and implementing expense cuts, producing monthly reports and financial statements, and coordinating with CPA firm for accurate and timely filings • Oversaw all client relationship management efforts while cultivating new business efforts from concept to implementation, providing high - quality service in sales efforts while utilizing new lead tracking system • Negotiated and managed all contracts, stock grants, and financing arrangements, working closely with outside counsel to draft legal documents and resolve LLC - and proprietary - related issues • Led three office space build - outs and two office relocations, managing all aspects of each process under aggressive timeline and budget expectations • Reduced firm telecom expenses by 22 % by streamlining IT objectives, including migration to VOIP phone system, software / hardware purchases, domain renewals, and outsourced technical support • Directed all phases of staff recruitment while creating and implementing all HR policies and programs, including comprehensive employee benefits plans • Supervised multiple administrative staff members, conducted performance appraisals and wage / salary surveys in comparison to incentive program guidelines, and maintained HR files in accordance with legal mandates • Produced all out - going client invoices in an accurate and timely fashion to increase, cash flow and reduce aging receivables, providing consistent attention to overhead costs and vendor arrangements • Administered all company insurance policies, including E&O, general liability, bonds, partner life and disability, conducting annual benefits reviews and employee / company insurance audits • Obtained necessary certificates for consulting contracts while processing federal, state, and local business reporting requirements to maintain licenses and incorporation status • Directed all marketing efforts and oversaw logistical aspects of national educational workshop series, utilizing sponsorship arrangements to offset production costs • Transformed «brochure» website into a dynamic tool to better illustrate company opportunities through relevant case studies, as well as maintaining all other promotional media, including press kits and video Association of California School Administrators (Burlingame, CA) 1993 — 1997 Issues and Planning Committee Coordinator • Executed all phases of event planning and implementation for a membership - driven organization including 23 state committees, 5 task forces, 6 strategic planning conferences, and a conference of 1,500 attendees • Focused on facility evaluations, bid requests, site visits, contract negotiations, and all pre - and post-conference planning processes • Produced statistical and financial reports, including budget projections and cost monitoring for developmental training efforts • Oversaw all participant - level responsibilities, including inquiries, eligibility, registration, correspondence, and billing statements • Managed all legal professional standards calls for Northern California regions, including the processing of attorney authorizations, the preparation of legal assistance letters, and liens on cause of action • Served as second point of contact for computer inquiries and troubleshooting efforts as well as provided back - up executive administrative support for Executive Director, Committee Chairs, and the State Superintendent of Public Instruction • Held responsibility for software installation and hardware configuration while performing weekly AS / 400 backup and report generation

Business Manager — Duties & Responsibilities Direct daily restaurant operations, marketing, customer service, and finances for multiple locations Hire, train, and direct large staffs ensuring they understand that brand and adhere to corporate protocols Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Set company budgets, maintain profit / loss statements, and ensure overall financial health Determine employee schedules, responsibilities, and dress code Increase sales by 5 % each year through effective marketing and customer service Cut operational costs through efficient inventory management and employee scheduling Negotiate contracts and agreements with suppliers securing quality products at low prices Ensure compliance with all applicable health and safety regulations Enforce corporate food and beverage quality standards Create employee development programs building staff skill sets and value Utilize employee recognition tactics to build morale and company loyalty Develop a loyal client base through excellent customer service and a quality product Build and strengthen relationships with clients, staff, vendors, and community leaders Completed management training program through Fatburger corporate university Certified in ServeSafe food handling procedures Perform administrative duties such as data entry, filing, faxing, and phones as needed Represent brand with positivity, dedication, and professionalism

Georgetown University Medical Center (Washington, DC) 05/2007 — 01/2010 Imaging Science and Information Systems Center — Insert Title • Train, supervise, and assure the work quality of a team of 3 - 6 regional analysts • Write analytical summaries of open source collections of biological threats and other national security threats • Develop and refine indication and warning methodologies and taxonomies for biological and radiological threats • Offer guidance and expertise on intelligence community interagency fusion cell for H1N1 «swine flu» • Assist in research and development work on plant health project • Conduct case studies on state and non-state actor biological weapons programs and orphan source radiological incidents • Participate in multi-agency tracking of nuclear proliferation activities in Eastern Europe, Central Asia, and the Middle East • Perform project lead duties, participate in the selection process of new employees, and assist with performance appraisals • Awarded the National Intelligence Medallion for organizational work on Project Argus

Claims Management Duties & Responsibilities Utilize efficient workflow organization to improve departmental efficiencies while ensuring effective client response and diligent analysis of claims, with extensive experience in both commercial and personal lines Provide relevant administration and direction to multi-million dollar staff budgets, quality control, fraud investigations, and complex claims reviews, earning denial authority over high - level claims cases Identify and develop talent among team members with focused training efforts, performance reporting and analyses, and operational efficiency initiatives Deliver continuous assessment of work force, while furnishing oversight and guidance regarding effective service strategies and techniques, loss liability monitoring, and claim litigation assistance Develop and implement the marketing and sales efforts of customer service team while tracking progress versus established internal and external benchmarks, providing disciplinary actions when necessary Construct customer service and claims team through effective staff hiring to aid in efficient operations and execution, delegating important tasks / assigments to line supervisors while providing branch - level guidance Aid in strategic planning and capital budgeting based on improving operating efficiency and reducing service - related production losses, collaborating effectively with senior - level management Maintain a strong working knowledge of important industry topics, company programs and policies, and overall regulatory environment, including state - level responsibility for process changes in casualty / PIP Address important client and staff queries, resolving them in an expedited manner Lead through example with consistent work ethic, attitude and professidevelop talent among team members with focused training efforts, performance reporting and analyses, and operational efficiency initiatives Deliver continuous assessment of work force, while furnishing oversight and guidance regarding effective service strategies and techniques, loss liability monitoring, and claim litigation assistance Develop and implement the marketing and sales efforts of customer service team while tracking progress versus established internal and external benchmarks, providing disciplinary actions when necessary Construct customer service and claims team through effective staff hiring to aid in efficient operations and execution, delegating important tasks / assigments to line supervisors while providing branch - level guidance Aid in strategic planning and capital budgeting based on improving operating efficiency and reducing service - related production losses, collaborating effectively with senior - level management Maintain a strong working knowledge of important industry topics, company programs and policies, and overall regulatory environment, including state - level responsibility for process changes in casualty / PIP Address important client and staff queries, resolving them in an expedited manner Lead through example with consistent work ethic, attitude and professiDevelop and implement the marketing and sales efforts of customer service team while tracking progress versus established internal and external benchmarks, providing disciplinary actions when necessary Construct customer service and claims team through effective staff hiring to aid in efficient operations and execution, delegating important tasks / assigments to line supervisors while providing branch - level guidance Aid in strategic planning and capital budgeting based on improving operating efficiency and reducing service - related production losses, collaborating effectively with senior - level management Maintain a strong working knowledge of important industry topics, company programs and policies, and overall regulatory environment, including state - level responsibility for process changes in casualty / PIP Address important client and staff queries, resolving them in an expedited manner Lead through example with consistent work ethic, attitude and professionalism

Hospitality Sales Manager — Duties & Responsibilities Direct all daily operations, sales, customer service, and finances for multiple hotels, resorts, and other businesses Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Design and implement marketing and sales campaigns resulting in increased revenue Consistently exceed sales goals through effective marketing, networking, and other tactics Make cold calls in a courteous, yet assertive manner that translates to sales results Perform research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Interact with support staff and company resources effectively to create the best consumer experience Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Study internal literature to become an expert on products and services Set company budgets, maintain profit / loss statements, and ensure overall financial health Cut operational costs through effective inventory management and employee scheduling Negotiate contracts and agreements with suppliers securing quality products at low prices Create employee development programs building staff skill sets and value Utilize employee recognition tactics to build morale and company loyalty Perform administrative duties such as data entry, filing, faxing, and phones as needed Represent company brand with poise, integrity, and positivity

Professional Duties & Responsibilities Directed all daily operations, customer service, personnel, and finances for multiple hotels and resorts Designed and implemented marketing and sales campaigns resulting in increased business Planned and executed successful community events which enhanced brand awareness Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Recruited, trained, and oversaw customer service personnel, kitchen staff, and cleaning crews Set company budgets, maintained profit / loss statements, and ensured overall financial health Cut operational costs through effective inventory management and employee scheduling Negotiated contracts and agreements with suppliers securing quality products at low prices Performed site inspection tours as well as potential client tours Built and maintained highly profitable corporate accounts Ensured compliance with all applicable health and safety regulations Created employee development programs building staff skill sets and value Utilized employee recognition tactics to build morale and company loyalty Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal client base through excellent customer service and a quality guest experience Built and strengthened relationships with clients, staff, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as needed

Midwest Steel Blanking (Lombard, IL) 07/2004 — 08/2008 Director of Operations • Oversaw daily operations and management of 40 employees including 2 project managers • Served as an advisor to the President on all critical and strategic issues • Led presentations to banks, governmental agencies, potential investors, and large volume customers • Oversaw production, maintenance, quality control, and all other dealings with all outside vendors • Negotiated all insurance policies and contracts concerning account receivables and insurance related claims • Developed the ISO 9000 quality manual and OSHA safety awareness programs, training, and documentation • Trained future managers of the company in professional skills, managerial decision making, and business communications • Designed and implemented a new inventory control systems for managing raw - material and finished - goods • Ensured cost control limiting the direct expenses incurred and indirect impacts such as inefficiencies, downtime, and waste • Over a 3 year period, reduced the account receivables insurance premium from $ 55K to $ 13K / year • Renegotiated all other insurance contracts for better coverage and reduced premiums by 20 % • Reduced «outside parts manufacturing» cost by 50 % • Maintained the cost of all supplies at the 2004 levels • Instituted production reporting and operational data analyses for decision making • Reduced down time by 60 %, overall operation's cost by 4.5 %, and scrap generation by 3 % • Developed ISO 9001 quality manuals and handled external annual audits • Introduced safety procedures and training programs

Hazeltine Corporation, US Dynamics Corporation (New York, NY) 1986 — 1995 Manager / Supervisory Engineer Program and Software Quality Assurance • Managed and budgeted for Program and Software Quality Assurance department of 24 personnel • Trained quality engineers and testers conducing software testing (load test, regression test, and Performance Test) • Reviewed operation sheets, developed test plans, and inspection instructions for defense electronics and computing products • Performed statistical process control for automated component insertion, web soldering process, and software testing • Led product support team, material review boards, and responded to quality deficiency report • Increased productivity and reduced cost by improving processes and training personnel • Investigated cause of product quality deficiency, provided corrective actions, and performed vendor certifQuality Assurance • Managed and budgeted for Program and Software Quality Assurance department of 24 personnel • Trained quality engineers and testers conducing software testing (load test, regression test, and Performance Test) • Reviewed operation sheets, developed test plans, and inspection instructions for defense electronics and computing products • Performed statistical process control for automated component insertion, web soldering process, and software testing • Led product support team, material review boards, and responded to quality deficiency report • Increased productivity and reduced cost by improving processes and training personnel • Investigated cause of product quality deficiency, provided corrective actions, and performed vendor certifQuality Assurance department of 24 personnel • Trained quality engineers and testers conducing software testing (load test, regression test, and Performance Test) • Reviewed operation sheets, developed test plans, and inspection instructions for defense electronics and computing products • Performed statistical process control for automated component insertion, web soldering process, and software testing • Led product support team, material review boards, and responded to quality deficiency report • Increased productivity and reduced cost by improving processes and training personnel • Investigated cause of product quality deficiency, provided corrective actions, and performed vendor certifquality engineers and testers conducing software testing (load test, regression test, and Performance Test) • Reviewed operation sheets, developed test plans, and inspection instructions for defense electronics and computing products • Performed statistical process control for automated component insertion, web soldering process, and software testing • Led product support team, material review boards, and responded to quality deficiency report • Increased productivity and reduced cost by improving processes and training personnel • Investigated cause of product quality deficiency, provided corrective actions, and performed vendor certifquality deficiency report • Increased productivity and reduced cost by improving processes and training personnel • Investigated cause of product quality deficiency, provided corrective actions, and performed vendor certifquality deficiency, provided corrective actions, and performed vendor certification

Professional Duties & Responsibilities Directed all daily operations, customer service, personnel, and finances for varied restaurants Designed and implemented marketing and sales campaigns resulting in increased business Planned and executed successful community events which enhanced brand awareness Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Recruited, trained, and oversaw assistant managers, hosts, waiters, and kitchen staff Set company budgets, maintained profit / loss statements, and ensured overall financial health Cut operational costs through effective inventory management and employee scheduling Negotiated contracts and agreements with suppliers securing quality products at low prices Ensured compliance with all applicable health and safety regulations Created employee development programs building staff skill sets and value Utilized employee recognition tactics to build morale and company loyalty Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal client base through excellent customer service and a quality product Ensured staff compliance with corporate food and beverage standards of excellence Built and strengthened relationships with clients, staff, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as needed