Sentences with phrase «quarterly operational goals»
Achieved monthly and quarterly operational goals through reduction in safety accidents, improvement in productivity standards and execution of daily key performance indicators (KPI»S) that reduced cost by 12 % for department.
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Managed, trained and coached a successful team of 13 associates and ensured we met our daily, monthly, and quarterly goals consisting of New Household DDA, Loan Units, Partner Referrals, Deposit Balances, Customer Delight and Operational Audit Scores.
Responsibilities included but not limited to: Scheduling, staffing, recruiting, hiring and separation of employees; cash handling / management; banking and deposits; Retail inventory management, quarterly inventory for all retail and shop supplies; use of a POS system to record all sales information and cash transactions; Operational and statistical reports, closeout of daily transactions, reporting of daily / weekly statistics to area supervisor; Goal setting for store and staff members; Pre & post training for new employees having completed introductory educational training for company; Duties typical to that of a barber / hairdresser with emphasis on customer service & satisfaction; Resolution of customer service issues in a tactful, professional manner; Use of a multi-line phone in a busy, fast - paced environment; Keeping staff motivated to succeed as individuals as well as a team.
NUFIC (City, ST) 2000 — 2004 Operations Supervisor • Consistently promoted for excellence in financial management and team leadership • Selected to serve as Operations Supervisor for the Surety profit unit • Manage all operational activities ensuring efficient National Union business operations • Review business practices and procedures to effectively analyze underwriting needs • Implement operational strategies to ensure that Account Managers meet team goals • Create monthly, quarterly and yearly reports and assist Divisional President with budgets and forecasts • Generate premium coding and accounts receivable reports • Oversee the underwriting staff to ensure timely collection of premiums from brokers • Monitor and analyze bond system activity to remedy unfavorable bond issuance delays • Manage and train underwriting technicians ensuring compliance with all corporate protocols