Sentences with phrase «queries over the telephone»

• Hands - on experience in booking meetings and coordinating schedules, along with making travel arrangements in accordance to provided instructions • Highly effective in efficiently responding to customers» requests and queries over the telephone and in person • Proficient in operating office machineries such as photocopiers, scanners and voice mail systems • Demonstrated expertise in computing, recording and proofreading data such as records and reports to assist executives with their work • Well - versed in maintaining and updating filing, inventory and database systems, both manually and by using technology • Proven ability to review files and records to obtain information, aimed at responding to requests in a profound manner • Adept at processing and preparing documents, including business expense reports and government forms • Excellent skills in typing, formatting and proofreading notes and reports, by making effective use of computers and typewriters • Exceptional communication skills aimed at creating and maintaining effective liaison between departments to ensure smooth flow of operations • Documented success in efficiently and effectively creating and processing documents and spreadsheets and inputting data in predefined company database systems

Eager to employ proficiencies in handling inbound calls to effectively and efficiently provide assistance with problems and queries over the telephone and through email.

• Welcome passengers as they arrive at the reservation counter and inquire into their travelling preferences • Look through the system to determine open slots and provide passengers with information regarding airlines and flight times • Book passengers on their desired flight and provide them with information on ticket costs • Ascertain that passengers are made aware of baggage policies and ensure that any excess baggage issues are communicated to them • Provide accurate information regarding flights, products and destinations, and indulge in appropriate upselling activities • Check in passengers by first gauging their reservation and ticketing status • Issue tickets and itineraries and ensure that passengers are made aware of any changes in flight times • Respond to reservation and flight information queries over the telephone, in accordance with the company's protocols

• Welcomed patients and their families as they arrived at the reception counter and inquired into their requirements for information • Responded to questions and queries over the telephone, transferred calls and took and relayed messages • Arranged for emergency services to be delivered to patients who approach the front desk in critical conditions • Assisted in filing and recordkeeping duties by ensuring that all patient information was kept confidential • Ascertained the front desk and waiting areas were kept clean, neat and sanitized at all times by effectively coordinating custodial services

Sales Assistant State Farm Insurance, Largo, FL 2/2003 — 8/2005 • Welcomed clients and provided them with initial information regarding the company's insurance plans • Performed cold calling activities to generate clientele and scheduled appointments for insurance agents to follow up on • Handled records management and filing duties by following set company policies and procedures • Responded to clients» queries over the telephone and in person and referred them to available insurance agents • Compiled paperwork for each client and assisted in filling out first information forms

• Greeted animals and their owners and provided them with support in filling out admission or registration forms • Responded to queries over the telephone and in person regarding facility and its services • Prepared examination rooms by ensuring that proper sanitation procedures are followed • Ascertained that all needed supplies and equipment are present in examination rooms • Created and maintained patient files and records in both paper and electronic form

Effectively able to maintain files and records, sort and distribute incoming mail, and respond to queries over the telephone, and in person.

• Responded to employment counseling queries over the telephone and in person • Provided suggestions for gaining additional qualifications for advertised jobs • Instructed clients in application procedures, interview preparation and job retention skills • Prepared forms and assist clients in filling them out • Ensure that all client information is stored in a safe and confidential manner

Taking customer queries over the telephone and via emails.

Not exact matches

VICE News made numerous email and telephone queries over the past month to spokespeople for the Army, the Navy, and the Department of Defense seeking comment on the Army Institute of Public Health study and the treatment of troops before and after their deployment to Guantanamo.

Duties include: - Account manage large contracts, developing stronger relationships Ensure all shift and requirements (including last minute) are covered Maintain regular contact with Drivers; confirm availability, booking out and any additional information Deal with incoming Candidate queries (holiday requests, payroll issues, accident reports) Attend and lead team meetings Meeting, greeting and completing face to face inductions and telephone assessments Ensure candidate eligibility and compliance (ID, Right to Work, DVLA Checks, Certificates and Qualifications) The unwavering reputation of my client as one of the most honest and reliable recruitment services — never compromising on quality — has continued since its establishment over 25 years ago.

• Demonstrated knowledge of serving as an intermediary between company and customer, keeping a balance in loyalty • Extensive knowhow of responding to customers» complaints in a positive and proactive manner • Special talent for processing orders over the telephone, keeping accuracy as a baseline • Able to research answers to difficult queries and present customers with solutions that demote complete satisfaction and recurring business

• Respond to queries regarding real estate services offered at the company, over the telephone and through emails • Greet clients as they arrive at the office, verify their appointment times and provide information regarding the office's services • Schedule appointments and meetings between real estate agents and clients by setting dates and timeslots that are convenient for both • Receive, sort and distribute incoming mail to intended recipients within the office

• Greeted guests and visitors and responded to their inquiries such as room rates and vacancies • Responded to queries regarding reservations over the telephone and in person • Verified reservations and assisted guests in filling out guest information forms • Checked guests in and out of the hotel by coordinating efforts with accounting departments • Assigned rooms and issues room keys and cards to registered guests • Ascertained that guests» luggage was delivered to their rooms in a timely and efficient manner

• Organized potential clients» list by determining and marking solid leads • Made telephone calls to potential clients and scheduled meetings on behalf of business development associates • Assisted marketing teams in creating presentations and marketing materials • Provided support in writing proposals and marketing literature • Responded to clients» queries in person, over the telephone and through email tickets

• Confer with customers to determine problems with their vehicles and take notes • Examine vehicles to determine issues by inspecting and test driving them • Answer telephone calls and emails to respond to customers» queries regarding facilities and services • Determine is technical solutions can be resolved over the telephone and escalate bigger problems to foremen or services managers • Figure out vehicular problems and make a list of issues so that cost estimation can be expedited

• Provide product information to Spanish and American clients • Respond to customers» queries and provide apt solutions for problems • Train other bilingual customer service professionals to perform duties in a profound manner • Develop and implement policies and procedures to work with a bilingual customer base effectively • Provide product demonstrations in English and Spanish • Provide translation services to Spanish customers when the need arises • Provide customers with detailed product information in their language of choice • Ensure that customers» orders are taken properly and delivered to in a time - efficient manner • Provide after sales services over the telephone and in person • Resolve customers» complaints efficiently and record feedback

• Received inbound calls for information regarding different companies on the Initiative panel • Provided information regarding services and products and answered callers» queries • Assisted callers in resolving issues by troubleshooting their problems over the telephone • Made outbound calls to prospective customers to provide them with information on the company's products and services • Handled incoming emails and support tickets by appropriately replying to them following company policy

• Write a patients» handbook containing information regarding specific medical procedures and examinations that the facility provides • Revamp the existing medical records system by converting it into an electronic form • Greet patients as they arrive at the facility and provide them with information that they are looking for • Respond to queries regarding medical examinations and procedures • Assist patients in registering with the facility by helping out in filling forms • Take and record insurance information from patients and ensure that all patient data is correctly entered into the facility database • Schedule appointments over the telephone and in person and provide reminders to patients about their appointments

• Responded to queries regarding dental services over the telephone and in person • Recorded patient information into predefined office systems and ensured that all patient information was constantly updated • Calculated copays and insurance payouts and followed - up with insurance companies to find out statuses of filed claims • Ascertained that waiting rooms and front desk areas are cleaned and maintained properly • Controlled the inflow of patients by checking appointment cards and verifying appointment times