Sentences with phrase «questions over the telephone»

In addition to avoiding casual professional contacts at social functions, avoid answering questions over the telephone.

The obvious concern with answering questions over the telephone is the problem of documenting exactly what was said.

Remember that once an application has been submitted, the insurance carrier in question may ask you questions over the telephone during a normal telephone interview and even request answers to their questions from your doctor's office in the form of medical records they request.

Not exact matches

All were asked a series of questions during their hospital stay and took part in telephone surveys over a six - month period.

A telephone consultation is appropriate if breastfeeding is «going well» and questions can be adequately addressed over the phone because the concerns do not require visual assessment.

Companies House reveals telephone airtime retailer has failed to file accounts for last year amid continuing questions over firm's financial affairs

You can book your holiday either online or over the telephone and one of our helpful Tour Advisors will answer any questions that you may have about travelling to the USA by rail.

The form, filled out by Game Commission employees who take complaints over the telephone, lists a series of questions designed to determine whether an alligator is truly a nuisance or if the complainant is simply someone with an overactive imagination or unreasonable fears: «Is there human activity in the water?

An underwriting assistant asks the questions and you answer them over the telephone.

If you call us toll free, we will take the necessary time to answer any questions or concerns and then take the application over the telephone within10 - 15 minutes.

You'll answer a very few straight forward questions about your overall health when you apply, have a telephone interview to go over your health status, and go through a paramedic exam so the underwriter can get a better awareness of your current health and possible future health issues.

Facebook is also facing questions over reports that it collected had years of contact names, telephone numbers, call lengths and information about text messages from Android users.

The telephone interview has some advantages over a regular interview - you can wear comfortable clothing, and keep your answers written out in front of you, but it can also contain the same pressure as an interview when it comes to answering questions.

• Successfully process 89 out of 95 requests for financial aid, resulting in a high number of students receiving financial aid for further studies • Introduce 14 student employment programs which contribute immensely to lessening the burden of financial aid applications • Investigate a particularly shady applicant and successfully discover that he had already been granted financial aid • Confer with students to determine their financial aid needs and provide them with information on different avenues to gain it • Respond to questions put forward by parents and students in writing, over the telephone or in person • Design, develop and implement outreach programs to provide information of available financial aid sources to eligible students • Assist applicants in filling out forms to apply for financial aid and provide them with information on process time and procedures • Provide loan and indebtedness counseling to students individually and in groups

• Respond to telephone calls by following the company's specific procedures and protocols • Introduce self and company over the telephone and inquire into how a customer wants to be assisted • Listen to the customers» problems carefully and jot down any important points • Ask questions to determine details of problem and note down important information • Diagnose and resolve technical glitches in systems and run customers through appropriate steps to solve problems • Analyze problems and instruct callers on how to resolve them by walking them through each step • Provide walk - throughs to customers and inquire into any changes that transpire • Troubleshoot problems by applying advanced knowledge of software and hardware systems • Escalate complicated issues to the supervisor or appropriate departments and perform regular follow up • Create tickets in the system according to specified procedures and ensure that they are followed up on priority basis • Respond to inquiries regarding services and timelines through emails, tickets and over the telephone • Ascertain that all customer information is kept safe and confidential at all times • Create and maintain records of calls on each shift and use them for troubleshooting and reference purposes • Ascertain that irate customers are handled according to specific company protocols and supervisors» orders • Inform supervisors of any recurring problems in customers» accounts and ensure that they are resolved immediately • Keep abreast of changes and trends in system information and technology updates

DRIVETIME, Norwich, VT (8/2007 to 5/2011) Sales Representative • Welcomed customers and inquired into their need for purchasing • Provided customers with information on their desired products including product features and uses • Assisted customers in making purchasing decisions and led them through the payment procedures • Educated customers regarding after - sales services and warrantees and ways of obtaining them • Coordinated home deliveries by ensuring that they are sent on - time • Answered questions and responded to complaints in person, over the telephone and by replying to emails

I possess in - depth understanding of office management and basic accounting procedures, along with demonstrated expertise in scheduling appointments, responding to questions in person and over the telephone, and handling filing and record - keeping duties.

• Welcomed patients and their families as they arrived at the reception counter and inquired into their requirements for information • Responded to questions and queries over the telephone, transferred calls and took and relayed messages • Arranged for emergency services to be delivered to patients who approach the front desk in critical conditions • Assisted in filing and recordkeeping duties by ensuring that all patient information was kept confidential • Ascertained the front desk and waiting areas were kept clean, neat and sanitized at all times by effectively coordinating custodial services

Valpal, Mechanic Falls, ME July 2009 — Present Telemarketer • Increase customer base by 35 % through extensive cold calling endeavors, over a period of 8 months • Train telemarketers in performing telemarketing work by employing «non-intrusive» calling and questioning methods • Refer to provided list of prospective customers and eliminate DND prospects from it • Call potential customers using dedicated telephone systems and introduce self and the company • Provide information regarding the company and the services that it offers and gauge potential customers» interest • Assist potential customers in understanding product lines and aftersales services • Inquire into if prospects would like to acquire further information regarding their products of interest

IGM Robotics (Menomonee Falls, WI) 02/2008 — 03/2009 Robot Technician • Serve as a robot technician responsible for the mechanical and electrical design of robot cells • Build electrical cabinets, hydraulics, pneumatics and oversee the setup and installation from propane weld equipment • Install safety equipment, controls and write PLC programs for Safety PLC to newest codes and OSHA Standards • Coordinate and install Device NET • Install machinery at customer locations customizing to meet varied and exacting customer specifications • Design curriculum and lead training classes for customers in robot and machine software • Service, troubleshoot, and repair equipment for clients throughout the United States • Assist customers with questions concerning programming and spare parts over the telephone helpline • Instruct interns on machine building, wiring, hydraulics, and pneumatics • Utilize linguistic skills to translate German wire schematics and manuals into English