I want to know how you're going to build a company, and I want to know whether
you really know your customers.
«But the key is to
really know your customers and whether this type of humor is going to work.»
When it comes to opening a restaurant in NYC, I always tell people... you have to
really know the customer you are looking to own on a weekly basis.
«Our store staff is instrumental, because
they really know the customers coming into the store and what they need.»
You have to
really know your customer, you have to know what he really wants and needs.
Not exact matches
«I think proactively
knowing about
customer problems can
really help you build a long - term intuition about the important things you need to get right when you build your company.
If you don't
really care about your
customers» happiness, they'll
know it.
For one, potential
customers who follow you can
really see your business brand, the people behind it and
really get to
know you.
How much do you
really know about your
customers?
While I
know most businesses talk about
customer service, we
really live and breathe it here.
If you
really want to
know what
customers want, you have to ask them.
«This will free us up to focus on holidays to our own - brand and selected partner hotels in sun & beach locations where we
know we can
really make a difference to
customers,» he said in a statement.
By the time Powell was elected CEO of General Mills in 2007, he
really knew the company — the organization, its people, products,
customers and culture.
The universal problem with distributors, however, is that manufacturers like Prollenium don't
really know much about the end
customer; distributors tend to keep that kind of information under wraps.
Even though many companies have invested heavily in CRM and marketing automation solutions,
customers are still subjected to a barrage of unwanted cold calling and random lead generation because salespeople still for the most part don't
really know who they're calling.
«The entrepreneurs themselves don't
really know what the end
customer exactly wants.
If you don't validate your business idea with potential
customers, you can't
know if you're
really offering them what they want or need.
Do your
customers really know you?
It's inspiring to
know that starting with the premise of treating your
customers well
really does pay off.
Rémi Héluin, a Parisian who blogs about the bakery scene at Painrisien.com, offers another reason: «The
customers do not
really know the difference.»
Gather input from others in your company to figure out what they already
know about
customers and what new information they
really need in order to improve a department, product, or service.
«If
customers are happy, you
really want to
know that.
The program's secret: Green Hills
knows —
really knows — its best
customers.
Indeed, what Forbes
really sells is problem solving, as regular
customers like Robert Galford
know.
Take the time to
really understand the numbers around your business, industry, market,
customers, product, COGS, and operations so you can
know exactly what you need to do to be successful and explain that to investors.
Yet by
knowing who the
customers that generate cash
really are, you're able to clarify the value proposition embedded in a strategy and align resources accordingly.
This is where your
customer personas
really come into play; the more you
know about your users» goals, the more you can shape content to provide solutions before their problems arise.
Do you
know what your
customers really think about your business?
To develop
really interesting new products and services you must explore and discover needs and gaps that
customers experience, and the only way to do that is go out and experience what they experience with an open mind, and leave the «we
know best» attitude behind.
Or where you call a call center, and they suddenly tell you something about your own data that you didn't think they
knew about, and it
really starts off the wrong
customer experience.
«The most important thing is to
really know who your
customers are, what they value, what matters to them, and what they're looking for in the future,» says David Iudica, Director of Strategic Insights and Research at Yahoo.
ISN takes pride in its approach to
really getting to
know its
customers over the years — who they are, what they do, why they do it, and most importantly, what's not working for them.
I
know that it sounds like marketing 101, but you'd be surprised at how many companies don't realize how open their
customers really are.
Every entrepreneur
knows that it's
really hard to catch and to have your
customers full attention.
Other flagship devices from major manufacturers also don't
really compromise with
customer satisfaction, but due to a few, and some
known, reasons iPhone users take pride in using Apple.
And I think we
know overwhelmingly from those
customers that they
really want to have us in the network and intend to fully do that.
Using data intelligently helps you anticipate what your
customers really want, possibly before they
know they want it.
I
know that there's a lot of slogans out there, the
customer's number one, but
really the employees are number one.
Henneke: Yeah, that
really is about maintaining focus on your ideal
customer and to
really think about what it is that your ideal
customer wants to
know.
So it's
really a matter of thinking about it, who is this
customer, what do they
know, what do they want to
know and which language do they speak, so that you can have a real conversation with them.
It's
really easy to get stuck in our own mindset but we
know our products so well that we forget often to think about what's in it for the
customers.
«It was important to
really clearly draw the distinction between Wendy's and McDonald's because we
know many
customers go to both and we wanted to make sure that people
knew the difference between those two choices,» says Chief Concept and Marketing Officer Kurt Kane.
We may pretend, as in the case of the boss, in - laws or potential
customer that we care what they think, but in the end we
really care about what anyone says or thinks only if we
know they care about us.
Most of all, we want each employee to have a
really good relationship with each and every one of our
customers so as to
know them by name and what they enjoy from our menu.»
Our
customers know that if we say it's gluten - free, it
really is.
Only the regular
customers really knew what was going on with that one.
When I joined the team I
knew that the business had already established a strong reputation in Scotland, but seeing
customers» reactions to our ideas and capabilities has
really blown me away.
But you never
really know what kind of company you are dealing with until you try their products and their
customer service - both equally important!
Everyone can claim to have the best prices and the freshest product, Amigos
no doubt delivers in those categories but what
really sets them apart is their uncanny ability to connect with their
customer.
Our
customers feel like they're part of a lobster - loving community of people in the
know and it makes the experience
really enjoyable.»