Although it has
received overall customer satisfaction awards from J.D. Powers & Associates, there are some complaints about the overall claims service and slow payment of claims.
Not exact matches
Among the 32 % of
customers who
received just one quote,
overall satisfaction is 19 points lower than those who get multiple quotes.
Not only does American Family rate well in the areas of
customer service, claims and
overall customer satisfaction but it has also
received awards for its service in the community.
From the 2017 Insure.com rankings Transamerica
received 81.5 in
overall customer satisfaction with 83 % of policyholders who would recommend Transamerica to others.
USAA
received extremely high marks from J.D. Power's Claims
Satisfaction Survey, including 5/5 in overall customer s
Satisfaction Survey, including 5/5 in
overall customer satisfactionsatisfaction.
Progressive
received only 2 out of 5 stars from J.D. Power for its
overall customer satisfaction and claims process categories.
We're putting NJM at the top of our list because of its impressive
customer service record; it
received a perfect 5 out of 5 from JD Power for
customers»
overall satisfaction and their
satisfaction with the claims process.
Being recognized as the highest ranked wireless provider for
overall purchasing experience by J.D. Power, for the third time in a row, shows this commitment to the
customer experience is making a difference.9 AT&T outperformed competitors in the J.D. Power 2014 Volume 2 study and
received the «Highest
Satisfaction with the Purchase Experience among Full - Service Wireless Providers, Three Times in a Row.»