I apologize if I'm beginning to sound like Ralph Nader on my personal finance blog... apparently, I'm not the only person with
a recent airline customer service complaint...
Not exact matches
United
Airlines»
recent press shows the looming shadow one negative
customer service can cast over your brand.
Gary Kennedy, former American
Airlines general counsel, provides his thoughts on recent customer service problems to plague a
Airlines general counsel, provides his thoughts on
recent customer service problems to plague
airlinesairlines.
A
recent study on easing anxiety for stressed - out
customers looked at «high - emotion
services» (the purchase of a new home or car, computer repair or
airline travel, for example) that elicit intense feelings even before the product is purchased or the
service begins.
Airlines»
customer service practices have come under fire in
recent months, and just last year, U.S. carriers were cleared in a federal investigation regarding exorbitant fare mark - ups in the wake of a deadly Amtrak derailment that drove up demand for air travel on some routes.
Recent news stories of
customer service mishaps from United
Airlines and American
Airlines may have shaken passengers» confidence, but there's still reason to celebrate: Apps are making air travel integrated, customized, and more efficient than ever.
I'm not often surprised by quality
customer service, but for my
recent birthday, an
airline I don't usually do business with blew me away.