Sentences with phrase «reducing customer complaints»

The experience section lists the tasks for the job with key accomplishments in bullet points such as improving productivity, reducing customer complaints and consolidating suppliers.

I not only identified some weaknesses in the scripts they were using when I started but collaborated with some of the other representatives to improve them which reducing customer complaints by 30 percent.

This ensures the pack receives identical weights and that all the ingredients are always present in the mix in the same proportion (thus creating overall product consistency and reducing customer complaints).

Reduced customer complaints through the implementation of a new customer care policy and training.

Did you reduce customer complaints by a certain percentage after fixing a bug in a software program?

KeyHighlights: • Successfully reduced customer complaints by 20 % and maximized subscriber retention.

Initiated Quality Management System that reduced customer complaints by 36 %, reduced loss dollars and notably raised company gross profit.

• Trained 6 new employees in broadcasting procedures including color and picture / sound quality protocols • Introduced a unique signal amplification system that enhanced signal quality by 20 % and subsequently reduced customer complaints

Reduced customer complaint by 40 % in one year period.

Summary Outstanding customer service skills Skilled at working in a fast paced, high stress environment... services for our customers In charge of all customer service needs in the household Level 5 Apr 2012 to... for Joyful dwelling Improved customer satisfaction; Reduced customer complaints Implemented more

Tags for this Online Resume: Extensive experience in CAPA, Extensive experience in IQ / OQ / PQ VAlidation, Extensive experience Quality audit, Extensive experience Supplier Qualification, Extensive experience FDA and ISO Regulatory, Extensive experience Process and Quality improvement, Extensive experience Reducing customer complaint, Scheduling, Chemistry, Good Manufacturing Practices

Reduced customer complaints and achieved highest customer service record achieved most profitable branch status 2007

Not exact matches

Drivers are also unhappy at pay being docked for customer complaints but Uber said that is rare for pay to be reduced and would only occur in rare circumstances where the route taken by the driver was deemed to be excessively long, for example.

The new Ishida IX - GE - B3034 provides stringent food safety monitoring to deliver valuable brand protection for manufacturers, reducing the negative implications and high costs of customer complaints and product recalls.

Mercedes made this change not only to cut costs but also to reduce complaints about brake squeal from customers not used to high performance brakes.)

The customer continued to fight the charges, escalating his complaint to the president of the company, and his bill was eventually reduced to $ 200.

Yesterday, Apple responded to customer complaints about how the company handles power management features in older iPhone models and decided to reduce the price for out - of - warranty iPhone battery replacements from $ 79 to $ 29, beginning in late January and lasting through December 2018.

It is OK to explain what you did, but if you are going to state that you reduced the number of customer complaint calls coming in to the business, always remember to include by how much.

Handled customers» complaints on a daily basis and reduced the frequency by streamlining processes

• Entered 2500 customer records within an 8 hour shift by employing exceptional data entry skills • Introduced an electronic inventory system which significantly reduced the time it took to manage office supplies through a manual system • Prepared monthly progress reports • Updated and maintained office calendar of appointments and meetings • Provided assistant with marketing, accounting and promotional campaigns for special projects • Assisted auditors in processing applications and delving into accounts and records • Handled customer complaints by ensuring that they were satisfied with the resolution managed within company protocol parameters

Optimized work efficiency, structured discipline, and met on - time delivery requirements, enhanced customer satisfaction and reduced quality complaints by 15 %.

Bank Teller — ABC Bank of New Jersey, Atlantic City, NJ — 3/2012 — Present • Use computer software proficiency to advise staff on accelerated processing techniques to reduce customer wait times by 20 percent • Enforce a high standard of customer service in the greeting and assisting of customers in the drive through and bank lobby • Verify signatures and balances when cashing checks and processing withdrawals and deposits • Calculate daily transaction amount and balance the cash drawer at the start and end of every shift, with an unwavering record of no shortages or overages throughout employment • Answer customer inquiries concerning balances, account details, and financial services, and refer questions to head management when necessary • Open and close customer accounts, resolve customer complaints, and perform account lookups on a daily basis

Key Accomplishments: • Implemented software ticketing through Sys - Aid that reduced over all customer complaints up till 50 % by proactively detecting and preventing system crash - downs • Updated 50 + systems single handedly to windows 8 as per company requirement • Remained fully updated on new soft products issued by First Energy and up sold each new launch massively by referring it to prospective clients and assisting them in setting up and utilizing the product to the fullest

Received the Seven Customer Complaints, Voice of Customer Quality and Service Excellence awards, Leading in Conformance designation and 3 Perfect Attendance honors, as well as the Certificate of Dedication for reducing churn and leading with confidence.

An excellent track record of reducing costs and customer complaints while increasing product quality and reliability.

Professional Experience ABC Debt Relief (City, ST) 12/2006 — 11/2011 Client Service Manager • Responsible for overseeing daily operations of a 35 Account Manager call center ensuring effective operations • Recruit and train new sales and customer service employees in industry best practices and company policies • Strictly enforce compliance with all applicable laws, industry regulations, and corporate protocols • Provide exceptional customer service and professional guidance in the area of debt management, credit, and bankruptcy • Maintain detailed monthly reports for management concerning budgets, monthly projections, and quarterly goals • Responsible for performance appraisals, deficiency warnings, and conflict resolution for employees • Review and manage all BBB and Attorney General complaints determining appropriate next steps • Monitor department productivity with inbound and outbound calls providing feedback to team leads and supervisors • Author and lead presentations at meetings for clients, employees, and senior management • Train team leads and supervisors in laws governing credit reporting and debt settlement such as (FDCPA) Fair Debt Collections Practices Act and the (FCRA) Fair Credit Reporting Act and (FTC) Federal Trade Commission regulations • Set and strictly enforce budget for the payroll of both salaried and hourly employees • Responsible for final approvals for payment refunds issued to the client • Assist with Debt Tracker and the Debt Manager and negotiate with creditors to reduce client