Sentences with phrase «refund faulty items»

We promise to refund faulty items, or items that become faulty soon after delivery, if they are returned to us by post within 28 days of delivery.

Not exact matches

You will receive a full refund of the price you paid for the products, this does not include postage costs unless the item is deemed faulty.

We refund up to the value of # 10 in postage costs for reasons a) the incorrect item was dispatched b) the item is deemed faulty.

There may be some exceptions to these rights such as for those products and services listed below where, for reasons of hygiene, safety or under law we are not able to refund or exchange items unless faulty, not as described, not fit for purpose or of satisfactory quality: Chilled and Frozen Products (including Waitrose Entertaining); Baby Food and Milk; Gift Cards, Vouchers and e-top ups; Fireworks; Lottery Tickets and Scratch Cards; Tobacco, Cigarettes, Tobacco Products and Cigars; unsealed DVDs, CDs or Video Games, Unsealed Earrings or Hair Accessories; Unsealed Bedding.

We do not refund initial shipping charges for items returned, other than for faulty items.

Once the original packaging has been opened we are unable to exchange or refund this item, unless faulty.

But even when you don't have legal rights, plenty of companies do STILL give refunds even if the item isn't faulty.