Sentences with phrase «regarding scheduling procedures»

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In the months that followed, the project saw «schedule delays, Department of Labor violations, multiple breaches of health and safety procedures, lack of proper supervision, and non-responsiveness to requests for corrective action,» OGS said in a non-responsibility determination issued this September regarding a project subcontractor.

The Special Education Teacher will be responsible for the successful completion of the following tasks: + Manage and provide instructional guidance, virtual teaching and general strategies for a caseload of students; + Develop, write and help implement IEPs; + Evaluate tests and assessments, complete report cards and conduct parent conferences; + Communicate regularly with parents / learning coaches of students with special needs to insure that their IEP goals are being met, and that their needs are addressed in a timely and appropriate fashion; + Consult with teachers and coordinate the implementation of specially designed instruction as defined in the IEP regarding students with specific needs and potential learning issues; + Provide direct services to students including services delivered through web - conferencing software, as needed; + Schedule, organize and conduct IEP related meetings in a virtual environment, as needed; + Participate in the school's Student Support Team; help teachers and learning coaches develop and implement program modifications and strategies for all students; + Assist, as needed, with the organization and proper implementation of all paperwork, documentation and procedures for the IEP process; + Assist with locating service providers for students needing related services as mandated by their IEPs; + Assist with negotiating and executing contracts with service providers for students requiring such services; + Maintain accurate and up - to - date data in the school's Learning Management System and special education software; + Assist with administering state testing and coordinate the special adaptations that are required based on the IEP; and + Other duties as assigned.

Responsible for collaborating with the Medical Department Operations Manager regarding medical care of animals in the foster program, which includes ensuring vaccinations on schedule, assisting with the scheduling of all medical procedures and being the point of contact for after - hour emergencies.

Maintain judge's schedule, manage administrative staff and respond to inquiries from the public regarding court policies and procedures.

With regard to permanent disability benefits, which are payable after the worker's condition has become permanent and stationary, the California Department of Labor has adopted a Schedule for Rating Permanent Disabilities, which incorporates many of the protocols and procedures set forth in the American Medical Association's Guides to Evaluation of Permanent Impairment, 5th Edition (often known as the «AMA Guides»).

Maintain judge's schedule, manage administrative staff and respond to inquiries from the public regarding court policies and procedures.

These skilled workers also have to plan and organize the working schedule for employees, for performing front end staff reviews and evaluations and for informing the staff regarding new safety procedures.

Answered inquiries regarding information such as schedules, accommodations, procedures and policies

Answer inquiries regarding information such as schedules, accommodations, procedures, and policies.

• Initiate office correspondence regarding program support and administrative initiatives • Review incoming correspondence and respond according to the directives of each program • Assemble and organize facts to be used during programs • Coordinate the details of meetings, hearings and briefings by indulging in scheduling and appointments management duties • Prepare travel authorizations, handle office supplies and procurement needs • Manage meeting logs and minutes and ensure that they are properly filed for future references • Provide research and tactical support to program managers by determining norms and handling time and attendance reporting tasks • Serve as a point of contact for vendors and outside parties and route inquires accurately • Maintain knowledge of departmental policies, priorities and program goals • Assist in training program officers by instilling knowledge of program and function procedures

• Demonstrated expertise in arranging standardized group and individual test administration • Highly experienced in planning, developing and coordinating testing program policies, procedures and schedules • Well - versed in supervising and monitoring administration of tests by proctors and ensuring that test instructions are accurately delivered • Proven ability to provide routine direction, information and advice to students regarding testing policies and outcomes

Job Responsibilities (but not limited to): * Explain to guests how to operate rental equipment, safety practices, and guest responsibility for the equipment during the rental including length of rental and return options * Ensure equipment on rental «ready» line is clean, serviced, and tested according to company standards * Follow all company standards in regards to paperwork, cash management, and loss prevention * Deliver an enthusiastic and professional level of guest service at all times * Adhere to all safety procedures * Maintain all paperwork according to company policy Qualifications: * Previous retail / rental experience preferred * Passion for Skiing / Snowboarding * Maintain a working knowledge of products and trends within the industry * Commitment to providing excellent customer service * Ability to communicate fluently with co-workers and guests in accurate spoken and written English * Basic computer skills * Ability to work a flexible schedule; including nights, holidays and weekends Benefits include: * Free Winter Park Pass and EPIC Ski and Snowboard Pass to our world - class resorts * Employee discounts at our retail stores * Employee Assistance Program (EAP) * Excellent training and professional development * 401k Saving Plan * Health Benefits * Auto, Home, Pet Insurance Our employees have been making a name for themselves since 1976 with their love for the outdoor industry.

Job Responsibilities (but not limited to): * Explain to guests how to operate rental equipment, safety practices, and guest responsibility for the equipment during the rental including length of rental and return options * Ensure equipment on rental «ready» line is clean, serviced, and tested according to company standards * Follow all company standards in regards to paperwork, cash management, and loss prevention * Deliver an enthusiastic and professional level of guest service at all times * Adhere to all safety procedures * Maintain all paperwork according to company policy Qualifications: * Previous retail / rental experience preferred * Passion for Skiing / Snowboarding * Maintain a working knowledge of products and trends within the industry * Commitment to providing excellent customer service * Ability to communicate fluently with co-workers and guests in accurate spoken and written English * Basic computer skills * Ability to work a flexible schedule; including nights, holidays and weekends Perks * Free Epic Pass to our world - class resorts * Huge retail discounts at our stores * Excellent training and professional development At Colorado Ski and Golf and Colorado Ski and Sport, «guarantees through expertise» is our motto.

• Implemented and tested an appointments scheduling system that works with available data to manage both patient and doctor schedules in sync • Provided information to patients regarding hospital policies and medical procedures • Performed daily application processing functions • Organized files and records

• Greet patients as they arrive into facility and provide them with appropriate information • Answer telephone and guide callers regarding medical procedures • Schedule and reschedule patients» appointments • Cancel patients» appointments and provide them with new dates • Provide medical billing and coding duties • Take and record patients» vitals • Provide education to patients regarding medical procedures • Prepare patients for medical procedures • Obtain patients» information and record it in the database • Pull patients» records for doctors» review • Arrange for hospital admissions • Direct calls and messages to appropriate hospital or medical office staff • Call up patients and remind them of their appointments • Manage filing and record keeping activities • Order supplies and forms for the medical office • Manage inventory of office supplies • Submit insurance claims • Update patients» insurance information • Ensure completeness and accuracy of patients» insurance forms prior to submitting • Assist doctors by providing limited procedural support • Obtain and process new patients» referrals • Take and record patients» demographic location information • Initiate and maintain correspondence with patients and families • Liaise with insurance companies • Verify clients» insurance information

Fielded questions from Statehouse press corps regarding legislation, scheduling and legislative procedures.

• Conduct contract signing activities for new employees, coordinating expectations, requirements and basic benefits • Track employee evaluation processes and ensure that all evaluations are received in a timely manner • Respond to employees» questions regarding policies and procedures and refer to HR specialists if required • Provide assistance with special projects such as HR events, benefits open enrollment and employee communications • Schedule interviews, perform follow - ups and handle reference checks and personnel changes • Maintain and process documentation and records for the human resource department • Perform initial interview of candidates and provide induction and orientation support to new hires • Resolve conflicts and develop programs that increase employee retention

Gotham Medical Clinic — Aberdeen, SD Feb 2009 — Present Medical Office Manager • Schedule patients» appointments • Manage staffing requirements and training • Assist with medical procedures and patient care as required • Take phone calls and provide information regarding the facility and its services • Manage insurance information as required • Maintain work area concerning sanitation and cleanliness • Transcribe dictations when needed

• Welcome passengers to the service counter and inquire into their purpose of visit • Provide passengers with information regarding ticketing, reservations and seat availability • Inform passengers of flight schedules and baggage booking procedures • Operate machinery such as tugs, push - back equipment and commissary trucks to handle booked baggage • Provide passengers with information regarding ticket prices and overweight luggage charges • Screen passengers» luggage by operating specialized screening equipment • Resolve passengers» issues regarding flight changes and seating arrangements • Provide passengers with upgrades from economy class to business class following additional payments or frequent flyer points

• Convert 15000 paper records into the hospital's electronic database within 5 months • Increase insurance payback by 58 % by creating and maintaining effective liaison with insurance companies on the panel • Wrote a booklet on the facility's services and procedures as part of the patient education plan • Greet patients, families and visitors and provide them with information regarding the facility's services and procedures • Answer telephones and provide information asked for and direct patients and families to appropriate departments or rooms • Schedule appointments and follow up on them to ensure that they are followed through • Register patients after verifying that their records are properly updated and accurate • Update existing patients» information in the hospital database

Performed student advisory functions regarding Advanced Programs policy and procedures, and counseled students in development of schedules and identified obstacles that could affect academic success.

• Provide education and orientation to patients and their families regarding hospital procedures • Assist patients in understanding the role medication and medical procedures will play in making them well • Develop care plans in accordance to patients» diseases and symptoms • Monitor and ensure that the care plan is being carried out in an effective manner • Resolve any problems that may affect the progression and efficacy of care plans • Foster peer support and expedite completion of tests • Review doctors» schedules and sync them with patients» appointments • Act as a liaison between care providers and patients • Take patient history and record information in preset hospital database • Work with medical staff to control disease symptoms • Create and implement disease management modules for chronic diseases • Obtain and verify insurance information • Explain the function of each health team member to patients and families • Document patient care initiatives and services on a constant basis • Ensure that appropriate referrals are made for patients not accepted for care • Schedule surgeries and prepare patient charts • Handle payment collection activities and transcribe clinical correspondence • Make sure that patients are kept aware of their progress • File and re-file patient records at the end of each shift • Ensure that all procedures are carried out in a time efficient manner and in accordance to patient care plans

• Accurately processed payroll as well as monitored vacation / benefit accruals independently • Actively managed wage garnishments and processed termination checks • Accepted accountability for the overall teamwork and stood responsible for meeting the deadlines • Assisted HR department with compensation and benefits for payroll related tasks like processing benefits premiums, wage ceilings, long term disability claims, life insurance, group health insurance, fringe benefits, and overtime pay analysis • Assisted internal and external auditing procedures related to payroll by following company standards and policies • Monitored and reviewed complete payroll accounts for verification of accuracy and in case of any discrepancies made appropriate corrections and updates, at the end of every month • Communicated effectively with all staff responding to their requests and inquiries related to payroll information • Correctly made payroll related general ledger journal entries for each record • Created and dispersed payroll vouchers to the company employees every month on the pay day • Created benefit audits and reports for terminated / retired employees • Maintained perfect reconciliations of balance sheet accounts related to the payroll • Executed special research projects regarding payroll management and for detailed analysis of financial facets of payroll • Gave suggestions to the management for the policy and procedure updates and refreshers related to payroll management and its financial aspects • Organized and maintained outstanding payroll checks and lists in coordination with the HR department • Managed contacts and communicated regularly with all the internal and external stakeholders ensuring effective flow of information • Organized files, accounts, ledgers, records, employee books for payroll documents and other related purposes • Prepared SDLs — Salary Distribution Journals and other distribution journals every month for payroll accounts • Processed and prepared corporate payroll using Pay Expert Application, managing all paperwork for the wire transfers and generated return funds • Processed payroll changes for new hires and terminations ensuring accuracy and timeliness of the process • Proficiently used PRG (Millennium) payroll and TMx labor scheduling software applications for effective payroll management • Resolved all issues related to payroll tax payments and reported after every pay run making sure that all filings were accurately represented by the tax service provider • Reconciled tax payments for federal, state and local payroll as well as returns for multiple authorities on monthly basis.

• Streamline the patient transfer procedure by implementing a smooth online re-registration process with 14 veterinary hospitals onboard • Introduce a «comfortable» surgical cage to the facility, resulting in decreased incidents of animal discomfort • Greet clients and provide them with information regarding the facility's services • Engage animals / pets by greeting them and performing gestures to keep them comfortable • Register new pets / animals into the facility database by ensuring completeness and accuracy of data • Receive and service calls for information and schedule appointments over the telephone and in person • Provide reminders to clients regarding vaccinations and pre surgery and surgery procedures • Assist in restraining animals during examinations and sampling procedures • Ascertain that blood and urine samples are sent to corresponding labs for testing purposes • Follow up on labs to obtain diagnostic reports and inform clients of their availability • Ascertain the cleanliness, sanitization and maintenance of reception area and treatment rooms

Essential Duties · To welcome and serve all guests in an efficient, courteous and friendly manner whether face to face, on the phone or via email · To handle all guest compliments, comments, observations and complaints in a timely and effective manner, achieving guest satisfaction · To reserve, register and check out guests completely and accurately, following the procedures and policies set up for this process · To utilize proper selling techniques and strategies to maximize room and outlet revenues · To ensure the proactive building of guest history · To process credit card authorizations for each guest upon arrival and as needed during stay · To accurately post charges to group, guest, member and house accounts when necessary · To forward messages to departments with regards to guest requests and expectations and to follow up on requests with the guest via email, phone, radio and / or trace system · To liaise with bellstaff in order to ensure that gift delivery, luggage service, parking and rooming is taken care of in a courteous and timely manner · To ensure the accuracy of billing for each guest · To accurately account for daily bank issuance · To order room drop items and ensure ancilliary charges are scheduled appropriately · Sell, make, process and mail gift certificates · To run nightly audit and separate guest tickets for accounting · To maintain accurate house account excel spreadsheets · To run reports and perform some accounting duties (may include sales reports and statistics, processing and reconciling daily service charge breakdowns, completing billing instructions, etc).

• Special talent for creating menus and correlating recipes in according to gross customer - base's specific tastes • Track record of effectively and efficiently handling staff scheduling duties to ensure appropriate shift coverage • Skilled in investigating and resolving complaints regarding food quality and service • Focused on ensuring exceptional food service delivery through dedicated training programs and conformance to quality control standards • Adept at overseeing food preparation methods, portion sizes and garnishing activities to ensure conformance to presentation standards • Particularly effective in monitoring budgets and payroll records and handling reviews of financial transactions, to ensure authorization of expenditures • Specialized courses in food aesthetics and preparation, aimed at providing customers with novel tastes and presentations • Hands - on experience in overseeing the day to day operations of the restaurant and handling supplies and equipment procurement activities • Proven record of ensuring that all food service programs follow appropriate sanitation procedures • Excellent skills in controlling food costs, ascertaining conformance to sanitation and quality and training food service workers to work optimally

• Greet patients and assist them accordingly • Attain information from patients regarding their medical history in order to complete forms • Assist physicians examine patients and providing them with instruments or materials for performing procedures • Record patients» vitals and test results • Manage scheduling and patient flow • Perform medical billing and coding

Avari Suites — Blanchester, OH Spa Attendant March 2013 — Present • Greet customers and direct them to the right treatment rooms • Assist guests with towels and robes • Provid information regarding locker services and schedules • Set up supplies needed for treatments and procedures as instructed

Sales Assistant State Farm Insurance, Largo, FL 2/2003 — 8/2005 • Welcomed clients and provided them with initial information regarding the company's insurance plans • Performed cold calling activities to generate clientele and scheduled appointments for insurance agents to follow up on • Handled records management and filing duties by following set company policies and procedures • Responded to clients» queries over the telephone and in person and referred them to available insurance agents • Compiled paperwork for each client and assisted in filling out first information forms

Administrative Technician III for Texas Department of Transportation: - Implement improved and time saving procedures; consistently reduce overhead costs, improve workflow and increase office efficiency - Create and maintain a database of public assistance complaints; assign an internal investigator to each case and follow - up once closed - Developed and monitor a calendar system using PowerPoint where accurate records of vacation / sick leave / comp time used and accrued are tracked month - to - month for comparison with monthly time sheets - Answer inquiries from the general public, vehicle storage facility operators, motor carriers, the trucking industry and other state / federal agencies regarding rules, laws and regulations governing the issuance of motor carrier credentials - Prepare correspondence (email and written) and review for completeness and correctness - Field calls and manage administration, resolve a wide - range of staff dilemmas and challenging situations on a daily basisPrincipal Administrative Assistant for Solar Turbines, Inc.: - Provided support to Directors, Department Managers, Project Managers and Project Engineers as well as international personnel - Maintained detailed calendars of appointment schedules for business meetings, conferences, domestic / international travel arrangements and special events - Expertly ran this fast - paced, large office encompassing office and structure maintenance, scheduling of machine / equipment service and repairs, and ordering and stocking office supplies; updated and maintained department web pages - Compiled, created and distributed financial reports and PowerPoint presentations - Edited and formatted technical documentation and maintained filing systems - Coordinated extensive domestic and international travel arrangements, including air, hotel, car and meeting locations - Planned departmental meetings, special events and office movesSenior Administrative Assistant for Solar Turbines, Inc.: - Supported Department Manager and Supervisors, Manufacturing Engineers and shop personnel - Tracked and monitored pending and confidential correspondence and financial information - Prepared apprenticeship packets for distribution; received applications, recorded data, and set - up and coordinated Differential Aptitude Tests; notified applicants of test results and set - up initial interviews - Coordinated special events; managed information systems and maintained web pages; oversee special projects - Resolved office obstacles, communication barriers and complicationsSenior Program Assistant for Solar Turbines, Inc.: - Photographed, downloaded and printed digital pictures of parts, processes and people involved in Rotor CAM area - Created and produced departmental newsletter; initiated Receiving Inspection Records Retention process (scanned records onto CD for easy and accessible retrieval and storage)- Set - up and coordinated meetings and special events; created slide show presentations and maintained web pagesPage 2

• Knowledge of administering oral, muscular and intravenous medication accurately based on the doctor's prescription • Skilled in assisting the patient in daily living tasks including toileting, bed making, dressing and feeding while maintaining the patient's privacy and ensuring patient dignity • Adept at noting changes in the patient's condition and communicating with doctors and families regarding patient's progress • Proficient in explaining home treatment plans and follow up visit scheduling • Capable of obtaining complete patient history and filing the same as per standard medical filing procedures

• Qualified to provide constant vendor / contractor communication regarding scheduling, billing and certificates of insurance • Deeply familiar with handling human resources activities such as hiring and training personnel and conducting ongoing training to ensure achievement of property's operational goals • Competent in initiating and implementing policies and procedures to maintain resident communications, including service requests and complaints

This includes but is not limited to: Monitor the Customer Services Inbox and taking incoming call in regards to problems and defects Receive and log the results of all telephone calls and emails from Customers Ensure the preparation and issue of the weekly defects report Liaise with all relevant staff required and plan accordingly to get defects fixed Extensive diary management and planning Route planning and logistics Provide feedback to the technical department in relation to defective materials etc Ensure the correct allocation of work to the contractors to fix issues that have arisen Balance and co-ordinate schedules Maintain reasonable timescales for customers for any remediation works, and ensure that customers are kept informed throughout any process Follow the complaints and escalated complaints procedure What you'll need to succeed This is an exciting opportunity for a professional with great interpersonal, communication and relationship skills who can meet and exceed customers» expectations and help them with every step of their journey.

• Write a patients» handbook containing information regarding specific medical procedures and examinations that the facility provides • Revamp the existing medical records system by converting it into an electronic form • Greet patients as they arrive at the facility and provide them with information that they are looking for • Respond to queries regarding medical examinations and procedures • Assist patients in registering with the facility by helping out in filling forms • Take and record insurance information from patients and ensure that all patient data is correctly entered into the facility database • Schedule appointments over the telephone and in person and provide reminders to patients about their appointments

• Set up and maintain job site offices and assist team members by providing them with project support • Prepare project budgets and the report the status of budgets on a periodic basis • Review expenditures for each program module and devise ways of decreasing them • Act as a point of contact for explaining company policies and procedures regarding each project • Investigate facility conditions and identify opportunities for improving facility operations • Ascertain that projects run in compliance with the company's requirements • Maintain and integrate project plans and track and report overall progress • Plan and schedule resources for multiple projects and perform correlating quality reviews

• Highly experienced in interviewing patients and families to derive information regarding medical histories and past surgeries • Hands - on experience in determining patients» suitability for required surgical procedures by conferring with medical staff members in details • Demonstrated expertise in deciphering the need for preoperative tests such as MRS and bone scans • Qualified to juggle surgeons» schedules to fit in emergency synergies and procedures • Competent in following up with labs and radiology departments to expedite teat results • Deeply familiar with creating and maintaining effective liaison with insurance companies to obtain coverage and claim information • Proven ability to assist patients in filling out admission and insurance forms, with special focus on accuracy and legibility of information • Track record of effectively and efficiently coordinating post-surgery appointment in a bid to ensure patient health and wellbeing • Deep insight into interacting with patients» physicians and other staff members, both within the facility and at outside clinics to provide accurate, timely and responsive information • Highly skilled in creating consent forms and ensuring that patients and families fill them out and sign them prior to scheduled surgeries • Excellent skills in performing surgery related surgical procedures including answering telephones, maintaining records and accounts and fulfilling equipment requirements • Special talent for handling surgery related payments and insurance processing duties

To place, carve and finish amalgam restorations under the direct supervision of a dentist, a dental assistant must: (1) Be at least 18 years of age, AND (2) Hold current DANB CDA certification or have been employed as a dental assistant with a minimum of two years (4,000 hours) hands - on experience, AND (3) Take and pass a pre-examination on basic dental procedures and techniques, as well as the basic fundamentals of dentistry, AND (4) Complete a 40 - hour course given by an approved continuing education sponsor and taught in an institution with a CODA - accredited dental, dental hygiene or dental assisting program, AND (5) Pass an exam that is psychometrically sound, such as a combination of DANB's Anatomy, Morphology and Physiology (AMP), Isolation (IS) and Restorative Functions (RF) exam, or equivalent *, AND (6) Maintain proof of BLS certification A supervising dentist must attend a required orientation class with the applicant and sign an agreement that he or she will follow the required guidelines regarding supervision and clinical application of specific techniques being taught between scheduled classes.

Proficiently assisted dentist with diagnostic, preventative, general, orthodontic, endodontic, surgical and periodontic procedures.Performed laboratory and radiologic support functions such as preparing materials and models.Expertly charted conditions of decay and disease to prepare for diagnosis and treatment by dentist.Administered local anesthetics and removed sutures and dressings.Gently and skillfully took and developed radiographs.Maintained proper graphical and perio charting.Consistently followed protocols regarding quality assurance, biohazards, infection control, charting and emergencies.Delivered preoperative and postoperative care.Greeted and prepared patients for dental examinations.Properly sterilized dental equipment and examination rooms in accordance with infection control policies.Coordinated appointment schedules for both the dentist and oral surgeon.Reviewed status of waiting room on a routine basis to ensure that patients were being seen in a timely fashion.Correctly arranged instrument trays prior to dental procedures and surgeries.Duplicated x-rays when requested by insurance companies.

Presented instructions to patients with regard to medications, pre-and post-operative care and scheduled patient procedures and surgery.

Stocked supplies in serving stations, cupboards, refrigerators, and salad bars Stored clean equipment and utensils Supervised and coordinated activities of cooks and workers engaged in food preparation Took beverage orders from serving staff or directly from patrons Transferred supplies and equipment between storage and work areas Took orders from patrons for food or beverages Used all food handling standards Wrote patrons \» food orders on order slips, memorized orders, and entered orders into computers for transmittal to kitchen staff Communicated with customers regarding orders, comments, and complaints Complied with scheduled kitchen sanitation and ensured all standards and practices were met Made and served drinks to guests and cocktail servers following established guidelines, procedures, and policies Maintained contact with kitchen staff, management, serving staff, and customers Facilitated prompt and accurate seating and service of all guests.

Early Loss Mitigation Supervisor (9/2008 — 4/2010) • Managed unit of approximately 8 to 15 collectors while ensuring the achievement of unit objectives and related standards • Compiled and analyzed statistical data relative to unit productivity, monitoring live calls while providing feedback to staff • Provide advice and question resolution concerning collection activities, reviewing the status of severely delinquent accounts and handling all loss mitigation efforts • Advised staff of any changes in policy and procedures, allocated critical resources, and developed work schedules • Train current and new staff members as well as conduct performance reviews, making recommendations as needed regarding corrective actions and suggested dismissals • Assist departmental manager with training course scheduling for entire department • Create and distribute various reports to staff and peers on a regular and ad - hoc basis • Traveled to Chatsworth, CA as supervisor, developing observations and recommendations which led to facility improvements • Acted as representative to the Washington Mutual conversion to early loss mitigation in Albion, NY, sharing best practices from Chase

Library & Information Science Manager — Duties & Responsibilities Assist with operational management of the University of Pittsburgh archive department and associated collections Oversee reference services for patrons interested in use of library materials and services Develop a rapport with patrons and orient them to library collections, policies, and procedures Maintain detailed records regarding volumes, patron use, purchasing, employee schedules, and budgets Train and orient volunteers and junior staff members in policies, procedures, services, and collection materials Proficient in industry software including PubMed, CINHAL, MedlinePlus, Ovid, and EBSCOHost Monitor library ensuring an environment conducive to study and concentration Assist in the creation of a University of Pittsburgh LibGuide for the United Electrical Workers Collection Utilize Archivist Toolkit to create finding aids for the Paul LeBlanc Papers, the Garden Club of Allegheny County Collection, the Stanley J. Rainka Papers, and the Pittsburgh Chamber Music Society Papers Trained in early childhood language and literacy development theory and practice Design and implement engaging educational activities for preschool students Serve as liaison between school and families regarding student development and progress Assist with the planning and implementation of daily Children's Museum activities Foster an atmosphere of fun, enthusiasm, and dedication to education Provide administrative services including phones, faxing, filing, and data entry as needed Represent company with poise, integrity, and positivity

Import / Export Compliance Management — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, while executing various operational, support and administrative functions and ensuring both efficient organizational communications and on - going process enhancements Develop and maintain all trade compliance policies and operations procedures, updating regularly according to regulatory enhancements initiated by the US government and other related agencies Provide continuous assessment of all execution and resource utilization tasks, while furnishing oversight and guidance regarding process efficiency, delivery and receiving requirements and schedule adherence Perform needs - based and situational assessments of policies and procedures to improve operational efficiency, manage and reduce costs, promote both staff and client satisfaction, and ensure adherence to related quality control standards Utilize talent among team members with focused collaboration and the promotion of a performance - based work environment that leverages individual talents for group benefit Prepare complex licenses and agreements in support of all programs, including temporary / permanent export licenses (DSP 5, 6, 61, 73 and 74), foreign employment licenses, technical assistance agreements and amendments, warehouse distribution agreements and other functions Ensure adherence to all Bureau of Tobacco Firearms and Explosives (BATFE) compliance, including submission of permits (ATF 2, 3, 5, 6 and 9), USG and foreign transfers / variances, record - keeping requirements, destructive device movement and shipping requirements Address key client, personnel, and management queries and resolve them in an expedited manner, promoting sustained operational growth through business retention and the leveraging of available resources Oversee critical functions related to technical data transfers and data management, foreign travel and foreign visitor requests Educate, supervise and lead staff in the execution of all related functions, including the execution of audits and briefings Maintain a strong working knowledge of products, services, techniques and relevant tools, while committing to continued advanced technical education with respect to complex concepts and studies as related to position function Act as a liaison between clients, vendors, support staff and other management partners to facilitate information flow

Shipping Assistant — Duties & Responsibilities Oversee daily operations of inventory and shipping departments across multiple industries Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and schedules Responsible for product inventory and office supplies ordering replacements as needed Research products and negotiate cost effective purchasing agreements Oversee shipping and receiving utilizing UPS, DHL, FedEx, and others Maintain information database regarding all shipments, purchases, and related information Strengthen professional relationships with coworkers, customers, and business partners Provide exceptional customer service resulting in repeat business Develop proficiencies in office equipment repair and maintenance Study internal literature to become an expert on products and services Provide administrative support including data entry, phones, and other tasks as needed Represent company brand with poise, integrity, and positivity

Project Manager / Compliance Officer — Duties & Responsibilities Oversee daily operations of purchasing, inventory, and shipping departments across multiple industries Recruit, train, and direct staffs ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and schedules Responsible for product inventory and office supplies ordering replacements as needed Research products and negotiate cost effective purchasing agreements Oversee shipping and receiving utilizing UPS, DHL, FedEx, and others Build and maintain information database regarding all shipments, purchases, and related information Strengthen professional relationships with coworkers, customers, and business partners Provide exceptional customer service resulting in repeat business Develop proficiencies in office equipment repair and maintenance Study internal literature to become an expert on products and services Provide administrative support including data entry, IT support, and other tasks as needed Represent company brand with poise, integrity, and positivity

• Advise staff of any changes in policy and procedures, allocate resources, plan work schedule and assign work • Train current and new staff members, conduct performance reviews and make recommendations regarding corrective actions and dismissals • Proactively assist departmental manager with scheduling for entire department for various training courses to ensure service level is met • Create and distribute various reports to staff and peers Collector III (September 2007 to present) • Assisted non prime borrowers in bringing their loan current using one of the variety of programs offered customized for individual financial needs • Assisted team manager with maintaining and distributing month end numbers to peers needed for individuals to achieve individual as well as team monthly goal • Proactively created and facilitated various training classes to assist peers with negotiation skills, creating a sense of urgency as well as curing past due mortgage loans • Peer coached Prime and HAD agents on negotiation skills, overcoming objections and handle time Financial Service Advisor / Relief Team Manager (March 2006 to September 2007) • Proactively contacted Card members that were deemed likely to attrite, educated them on their current terms and offered competitive balance transfer rates based on their individual credit history • Assisted with new hire training and development • Created reports assisting peers with agent availability which increased team results by 20 % • Provided feedback to marginally performing associates to improve both individual and department performance in percentage of contacts to attempts, phone availability and sales rate

Director of Business — Duties & Responsibilities Recruit and train staff of 30 in hospital policies, procedures, best practices, and corporate branding Design and implement staff development, recognition, and disciplinary policies and procedures Oversee admissions, utilization review, PB X, imaging center, billing, collections, and wound center registrations Set and strictly adhere to departmental budgets and schedules Author and present financial reports concerning revenue, expenses, and outstanding collections Identify performance indicators and benchmarks for integration into reporting systems Conduct surveys regarding patient / staff satisfaction, benchmarks, accreditation, and employee benefits Maintain a 99 % patient satisfaction score through attentive and professional standards of care Negotiate contracts and claims with insurance carriers, Medicare, Medicaid, and other payer sources Increase revenue by 30 % through effective contract renegotiation with suppliers, carriers, and other parties Implement policies, procedures, and equipment to cut hospital costs while enhancing patient care Utilize strong management experience to drive operations in an efficient and professional manner Develop and implement billing controls, cash processing measures, lockboxes, and other financial processes Coordinate and oversee internal and external audits ensuring compliance with industry and legal standards Recruit physicians through successful marketing, networking, and other tactics Implement automated Chargemaster financial application (Craneware) and maintain patient accounts Responsible for HCAHPS and the yearly Quality Assurance Plan Appeal claims when appropriate resulting in $ 400,000 reimbursement from PPO insurance over the last year Build and strengthen professional relationship with community leaders, coworkers, and industry figures Consistently promoted for excellence in financial management, team leadership, and dedication to mission Develop working knowledge of hospital operations from patient admission to senior level strategic planning Represent company with poise, integrity, and positivity

Business Analyst — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, performing critical operational, support and administrative analysis functions while ensuring efficient organizational communications and on - going process enhancements Collaborate in all phases of strategic planning with other members of management team, including document and inventory control, data management strategies, sales support, customer relations, issue resolution and industry competition Provide continuous assessment of critical business processes, while furnishing oversight and guidance regarding efficiency and performance optimization considerations Perform needs - based and situational assessments of policies and procedures to improve operational effectiveness, manage and reduce costs, promote both employee and client satisfaction, and ensure adherence to related quality control and profitability standards Utilize talent among team members with focused collaboration and the promotion of a performance - based work environment that leverages individual talents for group benefit Employ support staff to aid in effective administrative operations, report management, scheduling and other relevant functions, delegating important tasks and assignments while providing timely follow - up to ensure task completion Support the effective execution of all financial aspects of business management, while analyzing, synthesizing and presenting important information to executive staff, stakeholders and other relevant parties Address key client, personnel and management queries and resolve them in an expedited manner, promoting sustained operational growth through staff communication and the leveraging of available resources Create and implement performance and efficiency benchmarks while tracking progress versus established industry metrics Maintain a strong working knowledge of products, services, techniques and relevant tools, while committing to continued advanced technical education with respect to complex concepts and studies as related to job Act as a liaison between clients, vendors, support staff, and other management partners to facilitate information flow and drive efficiency

Compliance Officer — Duties & Responsibilities Responsible for identification and investigation of suspicious financial transactions Examine financial records, customer activity, and recommend appropriate remedial measures Maintain comprehensive records detailing ongoing investigations, activity reports, and other pertinent data Coordinate investigations and situation reports with legal department and applicable regulatory authorities Develop proficiencies in industry specific financial monitoring software programs Perform public figure, employee, Advice of Drawing, Dreyfuss and International Cash Letter investigations Design and implement employee training and development materials to enhance team efficacy Serve on Oversight Committee to assist in strategic planning and best practice development Train and oversee teller team and bank support staff ensuring professional operations Study internal literature to become an expert on products and services Craft effective presentations and proposals regarding compliance best practices and client investigations Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Strictly adhere to budgets and schedules Represent company brand with poise, integrity, and positivity