Sentences with phrase «related conflict resolution skills»

Of the 20 hours continuing education required every two years, a minimum of 10 of these hours must be in attaining mediation, negotiation and / or other related conflict resolution skills.

Not exact matches

Through play, they form their first interpersonal interactions and develop important social skills related to empathy, cooperation, conflict resolution, and self - control, which will be used throughout life to maintain healthy relationships with others.

Students improve their clinical skills and learn about issues related to clinical practice, including continuing education, conflict resolution, data keeping methods, technology, and clinical research.

And since this curriculum touches on a broad range of skills and content — including activities related to study skills, conflict resolution, and college and career exploration — counselors often reach out to and collaborate with people who have expertise in these areas, such as local college faculty, healthcare professionals, and employers.

¥ Vast experience with various financial and debt collection procedures ¥ Strong knowledge of state and federal debt collection laws and regulations ¥ Ability to deal with staffing issues in a timely manner ¥ Solid understanding of MS Word Excel and related software applications ¥ Ability to make sound decisions in fast - paced environments ¥ Ability to monitor collection calls to ensure adherence to industry guidelines ¥ Excellent conflict resolution and organizational skills

Trained new hires in customer service skills, conflict resolution, and technical issues related to Internet access.

Common skills related to management include leadership, communication, conflict resolution, problem - solving, and organizational capabilities.

• 5 + years» experience in human resources or employee relations position • Bachelor's in Business Management, Human Resources, or related field • Competency in document management and payroll software, including QuickBooks and Microsoft Office Suite • Efficient time management skills • Clear, effective communication abilities • Conflict resolution experience • Team management and leadership experience

PA Reps for staff development and growth opportunities * Plan, assign, and direct work, appraise performance, reward and discipline employees, address complaints and resolve problems within the team * Assist in the hiring process * Assist in the preparation of performance reviews * Deliver performance reviews in conjunction with the Prior Auth Manager * Meet monthly with each staff member to go over performance status * Assist with training as needed * Lead weekly Team meetings with staff to keep them informed of changes to policy and procedures and corporate communications * Meet with the Prior Authorization Management team weekly to report on clinical call center performance and personnel issues Required Qualifications: * High School Diploma or equivalent * Current and unrestricted Pharmacy Technician license * 2 years» experience supervising Pharmacy Technicians in a Call Center environment * Prior Authorization experience * Knowledge of the Pharmacy Benefit Management and / or Health Insurance * Knowledge of Call Center industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the Team.

¥ Phenomenal experience with financial software and related applications ¥ Sound knowledge of software development procedures ¥ Solid ability to prepare detailed project summaries under often limited deadlines ¥ Ability to develop maintain and nurture productive customer relations ¥ Admirable ability to develop complex software solutions ¥ Exceptional communications conflict resolution and organizational skills

Includes learning skills related to communication and conflict resolution, as well as building the relationship into a Safe Haven

Results showed a highly significant difference between the experimental group and the control group in the acquisition of cognitive skills in applying P.E.T. Results also indicated large changes in parents» cognitions about situations closely related to the basic skills of active listening, confrontation, and conflict resolution.

The types of groups that students will be trained to facilitate could include, but are not limited to, communication skills, self - worth, anger management and conflict resolution courses; parenting programs; personal and relationship enrichment courses; health related education sessions and working with a range of participants including young people and culturally and linguistically diverse communities.

Empowering parents to be effective by working collaboratively with them to develop adaptive coping skills (i.e., anger management, relaxation, assertiveness, etc.) to assist them in remaining calm while interacting with their children, to develop non-violent conflict resolution skills, to develop a variety of problem - solving skills related to child rearing, and non-coercive child behavior management skills.

Specific program objectives include (1) reducing violence and violence - related behavior, (2) promoting caring and cooperative behavior, (3) teaching students about life skills in conflict resolution and intercultural understanding, and (4) promoting a positive climate for learning in the classroom and school.