Junior Chef The Kroger Company — Cincinnati, OH 2011 - 2013 • Oversaw and coached Deli workers on product preparation and
presentation • Ensured that employees adhere
to all
food safety, HACCP and cleanliness procedures • Engaged customers at peak hours through building
relations, soliciting feedback and ensuring customer pleasure • Assisted executive chef in tracking shrink on day by day basis • Participated in meetings and functions of the business • Assisted executive chef in taking part in social events, fundraising and other media events
Professional Experience American Red Cross (Douglasville, GA) 11/2007 — Present Communications Manager • Lead the strategic direction and implementation of all public
relations and communication functions
to achieve American Red Cross Blood Services collection goals and organizational objectives • Collaborate with Chapter counterparts
to promote a singular American Red Cross image and messaging throughout the state • Develop viable communications plan
to assure effective community awareness of critical need for donations • Produce market communications and develop media outreach initiatives, including press releases, media inquiries, and special project updates,
to ensure image and brand consistency • Author and edit scripts,
presentations, and speeches for use by senior - level organization executives • Establish partnership within the community
to enhance awareness of the blood donation program while leveraging key relationships with local - and state - level media professionals • Develop and implement an annual public
relations and communications budget
to ensure self - sufficiency and utilize financial resources in an efficient manner • Execute and supervise all staff - related functions including hiring, training, evaluation, and career development
to create a well - qualified team and enhance operational success • Plan and implement employee award and recognition programs
to honor milestone achievements, customer service excellence, and the accomplishment of national initiatives • Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA), the
Food and Drug Administration (FDA), and all other applicable federal, state, and local entities