Sentences with phrase «relations guest services skilled»

Windows proficient Strong client relations Guest services Skilled at mediation Microsoft Office proficiency

Not exact matches

Career Profile: Seeking a position of a Guest Relation Executive wherein my extensive customer service skills will prove beneficial towards the growth of the organization

• Highly skilled in anticipating guests» requirements and respond quickly and acknowledge all guests • In - depth knowledge of verifying registration card information with the guest • Demonstrated ability to answer telephone using correct greeting and telephone etiquette Hands - on experience in communicating important guest information to designated departments and employees • Knowledge of obtaining back - up information for guest credit / payment method and enter into system; collect cash and arrange change when required • Track record of maintaining positive guest relations at all times • Proven record of resolving guest complaints and ensuring guest satisfaction • Able to maintain complete knowledge of services, rates and activities at all times • Proven ability to direct Bell Person to accompany guest and transfer their luggage to the room • Thorough understanding to resolve discrepancies on the room status report with Housekeeping • Comprehensive knowledge of processing adjustment vouchers, paid - outs, correction vouchers and miscellaneous charges • Substantial knowledge to match the bucket check to in - house guest ledger report and convey inconsistencies to Manager

PROFESSIONAL SKILLS • Excellent guest relations acumen • Exceptional communication skills • Professional demeanor • Ability to set a positive example for the team • Strong knowledge of improving service perfoSKILLS • Excellent guest relations acumen • Exceptional communication skills • Professional demeanor • Ability to set a positive example for the team • Strong knowledge of improving service perfoskills • Professional demeanor • Ability to set a positive example for the team • Strong knowledge of improving service performance

Experienced and skilled Hospitality Manager with expertise in hotel / resort management, food & beverage, guest service operations, vendor relations, budget & forecasting.

Summary: Experienced and skilled Multi unit Manager with expertise in hotel management, food and beverage operations, vendor relations, profit and loss management and guest services operations.

Skill Summary ♦ Team Leadership ♦ Employee Development ♦ Sales & Marketing ♦ Customer Service ♦ Guest Relations ♦ Strategic Planning