If airlines are serious about reversing customer dissatisfaction, not just focused on responding to headline scandals, the only solution is to offer service as reliable as that of companies like FedEx and Amazon.
Lyft, the nation's fastest - growing rideshare company, offers its customers fast, reliable rides in more than 300 cities across the U.S. SkyMiles is the only airline loyalty program to let Members earn unlimited miles on every Lyft ride.