Troubleshooting from basic education of the client in use, to replacement of parts, to networking issues; all using
remote desktop support of merchants POS units.
Not exact matches
It
supports an integrated real - time student response system, screen mirroring and recording from iOS and Android tablets, student collaboration, and
remote desktop control.
In
support of those pursuits, Office
Remote for Android turns your phone into the command centre via Bluetooth for
desktop - based Microsoft Office 2013 and 2016 Preview programs (on Windows, Mac
support is distinctly lacking at the moment).
Additional features: · Powered by Android ™ 2.3 Gingerbread · Mirror mode allows you to view and share photos, videos and movies on a larger TV via HDMI output (requires HDMI cable) · Global ready, allowing customers to enjoy wireless voice and data service in more than 200 countries, including more than 125 with 3G speeds · Enterprise ready with advanced security policies, device and SD card encryption, complex password
support,
remote data wipe of device and SD card; document and presentation viewing and editing with Quickoffice ® · Citrix ® GoToMeeting ® for Android, gives users the ability to attend online meetings while on - the - go, and Citrix Receiver ® for Android, a universal software client that allows companies to deliver corporate apps,
desktops and data to any corporate - or employee - owned device · ESP smart dock technology for a tailored experience based on whether DROID 3 is docked in home, office or car settings · Adobe ® Flash ® Player 10 · Front - facing camera for still shots and video chat · Video playback in 1080p HD in mirror mode
Sharp, full - HD display for cheap; Solid build - quality; PocketCloud software for
remote desktop access; Miracast
support
It seems like Soti has transferred the knowledge they gained from creating enterprise BlackBerry
remote control and
support apps and created a sweet stand alone
desktop option.
To activate the
remote support service, traders have to download and install the
remote client onto their
desktop computer.
«Frankly, most of this learning curve comes from trying to navigate Logitech's MyHarmony
support site and their
desktop software (needed to program the
remote).»
Parallels has released their 2.0 update for Parallels Access which now
supports iPhone and Android tablets and phones on their
remote desktop software...
You will provide
desktop,
remote and telephone (Mitel 3300)
support.
Provided telephone, email, chat and
remote desktop Level I and entry - Level II
support for proprietary software in a call - center environment
My significant exposure to all aspects of Systems Administration
Support and managed services remote support initiatives with related wireless configuration and desktop support execution successes, have equipped me with the critical, technical and creative abilities enabling me to thrive in the fast - paced environment at your c
Support and managed services
remote support initiatives with related wireless configuration and desktop support execution successes, have equipped me with the critical, technical and creative abilities enabling me to thrive in the fast - paced environment at your c
support initiatives with related wireless configuration and
desktop support execution successes, have equipped me with the critical, technical and creative abilities enabling me to thrive in the fast - paced environment at your c
support execution successes, have equipped me with the critical, technical and creative abilities enabling me to thrive in the fast - paced environment at your company.
Help Desk
Support, January 2002 - May 2005, Nero Systems Corporation, Jacksonville FL Managed Help Desk services which included answering help desk tickets through online assistance, performing
remote assistance on staff
desktops, and documenting reports from service calls.
Initiation of several technical projects that imporved performance and business functionalities, which included
remote desktop, VPN,
remote log me in for better client
support.
Supported Laptops and
Desktops applications and
remote log - ons.
Provide computer help desk
support via telephone,
remote troubleshooting, and
remote desktop control communications with end - users.
Assisted Tech
Support Department by applying company - configured Windows OS images to new
desktops, creating computer accounts in Active Directory, adding new
desktops to network,
remote software installation and configuration, and password resets
Design and integrate corporate networks, including wired and wireless networks, firewalls, email, storage, and
remote access solutions PC
Support Specialist 4/1/2010 — 5/1/2012 United Bank of Boston — Boston, MA Took daily calls and provided deskside support to end - users, and diagnose technical issues for hardware, including desktop and laptop, mobile phones, iPads, printers, Cisco IP phones, and software applic
Support Specialist 4/1/2010 — 5/1/2012 United Bank of Boston — Boston, MA Took daily calls and provided deskside
support to end - users, and diagnose technical issues for hardware, including desktop and laptop, mobile phones, iPads, printers, Cisco IP phones, and software applic
support to end - users, and diagnose technical issues for hardware, including
desktop and laptop, mobile phones, iPads, printers, Cisco IP phones, and software applications.
Administer and maintain all Windows Servers 2000 through 2008 environments, Blackberry Enterprise Servers, and utilize MS Terminal Services and
Remote Desktop for all Windows 2000 / XP / Vista / Windows 7
desktop support initiatives.
IBM — Beaverton, OR Dec 2012 — Present
Desktop Support Technician • Effectively perform troubleshooting and system upgrade tasks • Replace parts and perform computer repairs on office as well as remote locations • Configure and install new Microsoft and Macintosh systems • Troubleshoot and resolve desktop support issues • Maintain the up to date operating procedures inside the IT dep
Support Technician • Effectively perform troubleshooting and system upgrade tasks • Replace parts and perform computer repairs on office as well as
remote locations • Configure and install new Microsoft and Macintosh systems • Troubleshoot and resolve
desktop support issues • Maintain the up to date operating procedures inside the IT dep
support issues • Maintain the up to date operating procedures inside the IT department
IT
Support Engineer — Ellis Memorial Hospital — Sacramento, CA — February 2015 - present • Provide desktop support for more than 300 doctors, nurses, and hospital technicians • Maintain and troubleshoot network of 500 computer and mobile devices • Create internal documentation for software / Cloud - based application use • Cable new hospital wing and integrate into larger network, migrating user accounts from previous systemComputer Support Specialist — LearningTech — Austin, TX — January 2013 - June 2015 • Set up new user accounts on the content management system, email exchange server, and trouble ticket system • Provided in - person and remote support to more than 50 customers • Ran help desk and resolved issues with guaranteed response time of 24 - 36 hours • Set user permissions following company security gui
Support Engineer — Ellis Memorial Hospital — Sacramento, CA — February 2015 - present • Provide
desktop support for more than 300 doctors, nurses, and hospital technicians • Maintain and troubleshoot network of 500 computer and mobile devices • Create internal documentation for software / Cloud - based application use • Cable new hospital wing and integrate into larger network, migrating user accounts from previous systemComputer Support Specialist — LearningTech — Austin, TX — January 2013 - June 2015 • Set up new user accounts on the content management system, email exchange server, and trouble ticket system • Provided in - person and remote support to more than 50 customers • Ran help desk and resolved issues with guaranteed response time of 24 - 36 hours • Set user permissions following company security gui
support for more than 300 doctors, nurses, and hospital technicians • Maintain and troubleshoot network of 500 computer and mobile devices • Create internal documentation for software / Cloud - based application use • Cable new hospital wing and integrate into larger network, migrating user accounts from previous systemComputer
Support Specialist — LearningTech — Austin, TX — January 2013 - June 2015 • Set up new user accounts on the content management system, email exchange server, and trouble ticket system • Provided in - person and remote support to more than 50 customers • Ran help desk and resolved issues with guaranteed response time of 24 - 36 hours • Set user permissions following company security gui
Support Specialist — LearningTech — Austin, TX — January 2013 - June 2015 • Set up new user accounts on the content management system, email exchange server, and trouble ticket system • Provided in - person and
remote support to more than 50 customers • Ran help desk and resolved issues with guaranteed response time of 24 - 36 hours • Set user permissions following company security gui
support to more than 50 customers • Ran help desk and resolved issues with guaranteed response time of 24 - 36 hours • Set user permissions following company security guidelines
This person will be responsible for providing
desktop and
remote support for various...
Provided the bank with technical
support by phone and remotely through Go to My PC and
remote desktop.
Technical lead, VMware management, backup administration,
remote site
support, VoIP, network maintenance, project lead,
desktop imaging, and server deployment
• Providing friendly, well - mannered, and high - quality
support for
desktop hardware, software, network, installation, application and printer issues to users • Evaluating problems, offering solutions to issues and providing
support to both local and
remote clients • Maintaining the ticket tracking software and recording of all call resolutions • Providing network, LAN, WAN and infrastructure assistance when needed • Giving training to clients when required
Supported 800 End users in 4 different
remote locations, that used Dell
Desktops, Laptops, Printers and Peripherals
Led team (coach, hire, terminate, administer performance review and activity) of 15 IT
remote desktop / voice team providing onsite
support for 134
remote TXU employee sites located within the 360 miles radius between Dallas and Odessa, TX.
Support of
remote end - users who have issues with their
desktop computers, laptop computers, printers, projectors, and cell
Provided
support using phone, in person, e-mail and
remote desktop for all internal user community regarding all hardware / software solutions or issues.
Responsible for Technical
Support and Network Administration of 10 local WinTel Windows 2000/2003 servers and 100 +
remote desktop and laptops running Windows XP / Vista.
2003 to 2004: IT Engineer / Help Desk /
Desktop Tier I & II
Support — CareerBuilder, City, ST Performed administrative and technical support to 200 onsite desktop end users, servicing PDAs, and more than 650 remote site users through e-mail and phone s
Support — CareerBuilder, City, ST Performed administrative and technical
support to 200 onsite desktop end users, servicing PDAs, and more than 650 remote site users through e-mail and phone s
support to 200 onsite
desktop end users, servicing PDAs, and more than 650
remote site users through e-mail and phone systems.
Tags for this Online Resume: office suite,
remote, IP, Cabling,
desktop,
support, infrastructure, punch down, Cat five and Six, Software, Customer friendly, Office, Server, Windows
Provide laptop /
desktop support for systems using Windows XP and provide hardware / software
support utilizing various tools and
remote login for easy problem resolution.
Provided onsite and
remote access
support for clients and provided user access setup, data and internet security configurations, and any
desktop issues were easily resolved.
2001 to 2003: Help Desk Team Lead — PSAV, Schaumburg, IL Led 10 - person Help Desk team that
supported more than 1,000
remotes users for all
desktop hardware and software systems, and reported networking issues.
and Network, server and
desktop support for local New York site, Reno Nevada site and
remote staff.
Supporting users directly, via phone and via many different
remote desktop applications.
Professional Experience Vision Appraisal Technology (Northborough, MA) 03/2004 — Present Information Technology Analyst -LRB-[Insert Dates in Role]-RRB- • Provide network,
desktop, printer, hardware, software, printing, peripherals devices, and application
support to front - end users within a data center environment, assisting
remote users with network / VPN connectivity issues • Execute various active directory tasks including both adding and deleting users and groups as well as setting up shared areas for controlled data access • Verify the successful back - up of servers as well as the deployment of anti-viral applications and system updates • Perform Oracle DBA tasks, including software installations, patching, backups, and upgrades, while creating Oracle production and cloning environments for testing and software development • Aid in the upgrade, migration, and management of servers, while participating heavily in any infrastructure changes • Maintain hardware asset control inventory as well as provide FTP, website, and intranet administration • Create standard
desktop images to decrease software application re-installation time and develop documentation for both installation and back - up procedures • Deploy new
desktop and laptop devices to end - users with enterprise applications accommodating specific user job functions
Efficient at project management and aided with technical
support to callers over phone, visiting the callers, and via
remote control of
desktop.