Sentences with phrase «remote support maintain»

Responsibilities of the Level 2 Technical Support Technician include: Provide technical support to clients via phone, email, or remote support Maintain documen...

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The Philippines sought danger listing as a way to raise national and international support and cooperation in the preservation of these remote high rice fields maintained thanks to the transmission of traditional knowledge from one generation to the next.

Whereas you might not have wanted to attempt remote cooking with the flaky Bluetooth connectivity on the previous model, the Wi - Fi support on this model provides a more consistent connection, which helps maintain safe food temperatures.

Seeking remote, part - time customer service administrative support professional to assist with inventory tracking, monitor multiple inboxes, and communicate with Amazon representatives to maintain high seller rating.

Administer and maintain all Windows Servers 2000 through 2008 environments, Blackberry Enterprise Servers, and utilize MS Terminal Services and Remote Desktop for all Windows 2000 / XP / Vista / Windows 7 desktop support initiatives.

Internal Network Technician — Fast Fleet Management, Portland, OR — 2/2008 — 5/2012 • Maintained network reliability and connectivity at two satellite offices • Oversaw the installation of all new hardware components as well as the implementation and integration of software tools • Assisted in the maintenance of corporate server farm, noting network access from remote locations and monitoring environmental conditions • Arranged remote access and tested network connectivity capabilities for telecommuting employees • Received recognition by employer for supporting operations with a 96 + percent network reliability rating during tenure

German / English bilingual candidate sought for a full - time, freelance, remote option position responsible for coordinating schedules, providing team support, maintaining communications.

IBM — Beaverton, OR Dec 2012 — Present Desktop Support Technician • Effectively perform troubleshooting and system upgrade tasks • Replace parts and perform computer repairs on office as well as remote locations • Configure and install new Microsoft and Macintosh systems • Troubleshoot and resolve desktop support issues • Maintain the up to date operating procedures inside the IT depSupport Technician • Effectively perform troubleshooting and system upgrade tasks • Replace parts and perform computer repairs on office as well as remote locations • Configure and install new Microsoft and Macintosh systems • Troubleshoot and resolve desktop support issues • Maintain the up to date operating procedures inside the IT depsupport issues • Maintain the up to date operating procedures inside the IT department

IT Support Engineer — Ellis Memorial Hospital — Sacramento, CA — February 2015 - present • Provide desktop support for more than 300 doctors, nurses, and hospital technicians • Maintain and troubleshoot network of 500 computer and mobile devices • Create internal documentation for software / Cloud - based application use • Cable new hospital wing and integrate into larger network, migrating user accounts from previous systemComputer Support Specialist — LearningTech — Austin, TX — January 2013 - June 2015 • Set up new user accounts on the content management system, email exchange server, and trouble ticket system • Provided in - person and remote support to more than 50 customers • Ran help desk and resolved issues with guaranteed response time of 24 - 36 hours • Set user permissions following company security guiSupport Engineer — Ellis Memorial Hospital — Sacramento, CA — February 2015 - present • Provide desktop support for more than 300 doctors, nurses, and hospital technicians • Maintain and troubleshoot network of 500 computer and mobile devices • Create internal documentation for software / Cloud - based application use • Cable new hospital wing and integrate into larger network, migrating user accounts from previous systemComputer Support Specialist — LearningTech — Austin, TX — January 2013 - June 2015 • Set up new user accounts on the content management system, email exchange server, and trouble ticket system • Provided in - person and remote support to more than 50 customers • Ran help desk and resolved issues with guaranteed response time of 24 - 36 hours • Set user permissions following company security guisupport for more than 300 doctors, nurses, and hospital technicians • Maintain and troubleshoot network of 500 computer and mobile devices • Create internal documentation for software / Cloud - based application use • Cable new hospital wing and integrate into larger network, migrating user accounts from previous systemComputer Support Specialist — LearningTech — Austin, TX — January 2013 - June 2015 • Set up new user accounts on the content management system, email exchange server, and trouble ticket system • Provided in - person and remote support to more than 50 customers • Ran help desk and resolved issues with guaranteed response time of 24 - 36 hours • Set user permissions following company security guiSupport Specialist — LearningTech — Austin, TX — January 2013 - June 2015 • Set up new user accounts on the content management system, email exchange server, and trouble ticket system • Provided in - person and remote support to more than 50 customers • Ran help desk and resolved issues with guaranteed response time of 24 - 36 hours • Set user permissions following company security guisupport to more than 50 customers • Ran help desk and resolved issues with guaranteed response time of 24 - 36 hours • Set user permissions following company security guidelines

Designed, maintained and provided technical support to the Windows server platform in the data centre and remote locations.

• Providing friendly, well - mannered, and high - quality support for desktop hardware, software, network, installation, application and printer issues to users • Evaluating problems, offering solutions to issues and providing support to both local and remote clients • Maintaining the ticket tracking software and recording of all call resolutions • Providing network, LAN, WAN and infrastructure assistance when needed • Giving training to clients when required

Maintained a leadership role of a 3 - man technical team that provided end - to - end application and hardware support for local area companies including remote management and monitoring, hosted antivirus deployment and maintenance, patch management, exchange migrations to hosted exchange environment, software updates, etc..

Director sought for a partially remote position responsible for providing leadership and support to teams, maintaining communications, making recommendations.

Responsible for maintaining and supporting Unix Servers and Windows servers Implemented Design for LAN Environment Maintaining remote connectivity to Email Servers * Migration from Windows XP to Windows 7 * Migration from Microsoft Office 2007 to Microsoft Office 2010 Installed & configured Unix servers and Unix clients Solarismaintaining and supporting Unix Servers and Windows servers Implemented Design for LAN Environment Maintaining remote connectivity to Email Servers * Migration from Windows XP to Windows 7 * Migration from Microsoft Office 2007 to Microsoft Office 2010 Installed & configured Unix servers and Unix clients SolarisMaintaining remote connectivity to Email Servers * Migration from Windows XP to Windows 7 * Migration from Microsoft Office 2007 to Microsoft Office 2010 Installed & configured Unix servers and Unix clients Solaris 2.6 / 2.7.

* 8 years» experience support Windows 7 operating system and internet explorer * 4 years» experience configuring AD, file shares and print servers, mapping printers via IP and login scripts * 3 years» experience supporting an enterprise network with 1000 local users * 18 years» experience providing level 1 and 2 technical support * 3 years» experience supporting remote users via Cisco VPN clients * Maintained Windows 2003/2008 servers operating system, Backup Exec, system updates, migrations.

Professional Experience Vision Appraisal Technology (Northborough, MA) 03/2004 — Present Information Technology Analyst -LRB-[Insert Dates in Role]-RRB- • Provide network, desktop, printer, hardware, software, printing, peripherals devices, and application support to front - end users within a data center environment, assisting remote users with network / VPN connectivity issues • Execute various active directory tasks including both adding and deleting users and groups as well as setting up shared areas for controlled data access • Verify the successful back - up of servers as well as the deployment of anti-viral applications and system updates • Perform Oracle DBA tasks, including software installations, patching, backups, and upgrades, while creating Oracle production and cloning environments for testing and software development • Aid in the upgrade, migration, and management of servers, while participating heavily in any infrastructure changes • Maintain hardware asset control inventory as well as provide FTP, website, and intranet administration • Create standard desktop images to decrease software application re-installation time and develop documentation for both installation and back - up procedures • Deploy new desktop and laptop devices to end - users with enterprise applications accommodating specific user job functions

Information Technology (IT) Director — Duties & Responsibilities Manage IT department, customer service technicians, client / staff training, and a multimillion dollar budget Set and strictly adhere to departmental budgets and timelines ensuring timely and cost effective operations Responsible for 150 servers in a VM / SAN environment, Cisco network, and MAN connection between offices Maintain 4 9's uptime on all IT services and attain 100 % SLA compliance with clarification of SOW terms Successfully manage multiple building moves and build outs with zero IT downtime Oversee PBX to Cisco Unified Communications change, VMWare / SAN implementation, and hosting of 20 ASP clients Create and implement complete helpdesk department and remote resolution of client issues Negotiate and administer contracts and partnerships with vendors, service providers, and other parties Configure, troubleshoot, and support 300 + corporate workstations ensuring efficient, effective, and secure operations Oversee remote network access, VPN support, and phone support for remote executives Install, configure, troubleshoot, and support multiple Windows and SQL servers Design and implement enterprise disaster recovery systems, processes, and policies Plan and develop of LAN / WAN hardware and software requirements, updates, and related equipment Facilitate customer contracts / billing, technical support, and end - user training Train large staffs ensuring they understand the brand and adhere to corporate policies and procedures Collaborate with department managers to identify and address security concerns through IT Security policies Author reports concerning IT department operations, suggested hardware / software updates, and other pertinent data Perform all duties with positivity, professionalism, and integrity Consistently recognized and promoted for excellence in team leadership, customer service, and technical skills