Some pet insurers consider a policy
renewal as a fresh start, meaning that if Fido developed a health condition, such as canine diabetes, the insurer could call it a «pre-existing condition» and charge you more when you renew.
«But, I think now that we've had that initial blast and got our heads around things, we will
start to see significant moves, and I think you can
start to see the steps being taken here and there by different companies to put together... and it's certainly the case with PRH
as we've spent the last year and a half creating an entirely
fresh team at the centre of the business that have been looking at these questions... I'd hestitate to call what's happened a merger because in our function it's constant
renewal, in that sense I think publishing has always been disruptive.»