University
of Southern Indiana (Evansville, IN) 9/1994 — 11/1997 Computer Maintenance Technician • Held responsibility for maintaining,
repairing, installing, and training the users
of University microcomputers and associated peripheral equipment • Prioritized daily work order requests, following up on previous work orders to maintain end - user quality service • Planned, installed, and maintained campus communications
networks, involving the pulling new communication cable, terminating lines, testing
connections, and generating high - quality final appearance • Set up new systems for users, saving existing hardware and data along with implementing into new operating systems • Provided resource information concerning related and relevant technological development and changes