Sentences with phrase «repeat company clients»

Not exact matches

Many of the company's clients, Hurtado adds, are repeat.

Large public companies in this sector often have one formula that they repeat for every client, he says.

You have to prove that you are willing to change because Credit Mindset does not want repeat clients... And the process should not take longer than 3 - 4 months tops... Why companies stretch it only over years, I have no idea, I guess to get the consumer to pay for a longer period of time?

The company that assists clients» with the document preparation services to dispute their debt through debt validation will provide clear disclosures and a compliance call with clear disclosures repeated, prior to any client joining the program.

«When clients are asked to repeat themselves, they feel like the staff member wasn't listening to them,» says Heather Romano, managing director of staff development at iVET360, a management services company that works with veterinary hospitals around the country.

MC&A is one of Hawaii's leading destination management companies (Hawaii DMC) with 80 % of our clients are repeat customers which speaks to a strong reputation and proven track record.

• The clients that you are dealing with, obviously there is the debtor company that isn't a repeat customer, but in a lot of respects you are dealing with the same people all the time.

Companies nowadays are more keen in terms of taking care of their current customers and assuring that new clients will repeat business.

In a client company, callers, and especially repeat callers, are known as stalkers.

Maintained dollar per file, margin percentage, conversion and repeat client rate above company goals on a monthly basis

It is also the pursuit of retaining clients and establishing a strong base of repeat business for your company.

Created and Sustained relationships with various companies, which resulted in, repeat ad purchases and referrals to other clients.

• Direct and control clients» order processing and fulfillment and field inquiries by employing discretion • Provide product training to clients through presentations and modeling • Discuss technical aspects of each product and ensure that clients are at par with instructions provided to them • Provide advice to clients by communicating courteously through telephone, email and in person • Investigate and resolve clients» problems in a bid to ensure retainer - ship and repeat business opportunities • Develop and implement feedback and complaints procedures as part of client outreach programs • Train staff members to deliver a high level of client services and provide them with assistance in understanding the company's products and services • Keep abreast of industry trends and developments and ensure that improvements are applied by employing best practices

By working with companies or other large groups, they ensure repeat business opportunities from the same client.

No matter what size a company is, that company must find ways to maintain client relations and establish repeat business.

• Recognized for professionalism, positive mental attitude and commitment to excellence and providing a poised and calming presence in high stress environments • Implement various procedures and processes in accordance with corporate guidelines and requirements • Work closely with clients and develop strategic partnerships to promote sustained company growth and to continue consumer loyalty and repeat business.

Bromak are a specialist recruiter in the construction & property sector and have built a strong reputation and enjoyed repeat business year on year recruiting and supplying labour and construction professionals in to an impressive client base ranging from regional privately owned construction companies to large PLC & national building contractors & developers.

Senior Sales Engineer — Duties & Responsibilities Experienced manager with a background in telecommunications hardware and software Oversee product lifecycle including sales, configuration, installation, and customer support Design and implement staff development and recognition programs enhancing skills sets and morale Monitor team performance and streamline workflow to enhance overall efficiency Manage customer service operations for hardware and software related issues Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Consistently meet or exceed sales goals through effective team and project management tactics Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and industry leaders Provide exceptional customer service resulting in client satisfaction and repeat business Represent company brand with poise, integrity, and positivity

Professional Duties & Responsibilities Proven sales record across varied industries including automotive, travel, and communications Designed and implemented marketing campaigns and all collateral materials Consistently exceeded sales goals through networking, cold calling, and other tactics Represented companies at trade shows, special events, and other industry functions Created and executed sales presentations for various products and audiences Built long - term relationships with customers and industry figures resulting in increased revenue Provided excellent customer service resulting in repeat business and sales referrals Maintained exemplary customer satisfaction rating, efficiency rating, and sales closing ratio Developed working knowledge of products and services to enhance sales proficiency Oversaw client records, sales histories, and other aspects of the company database Recognized for excellent performance with consistent company awards and promotions

Professional Duties & Responsibilities Supervised administrative support team ensuring effective and efficient operations Trained new associates in daily operations, claim processing, and company policies Oversaw invoicing, branch claims, liability reports, and company checking account Investigated off site damage reports and provided claim process recommendations Analyzed processes and introduced plan to reduce claims and increase efficiency Directed and oversaw company special events from conception to implementation Managed calendars for Chief Operations Officer, General Manager, and sales team Provided excellent customer service ensuring client satisfaction and repeat business Maintained customer information database guaranteeing organized client information Opened new client accounts and upgraded existing services Handled marketing duties including advertisements in yellow pages Inventoried company office supplies and replenished as needed Served as first point of contact between company and clients Researched and purchased new multiline phone system for reception team Significant experience conducting sales and customer service in a retail setting

Professional Experience TIAA - CREF (New York, NY) 3/2006 — 7/2010 Institutional Client Relationship Manager • Administered retirement plan benefits ensuring accurate, timely, and legally compliant operations • Hired, trained, and supervised junior financial services staff • Proficient in interpretation and application of IRS, ERISA, and related regulatory schemes • Created and implemented client training program to ensure understanding of company products • Assisted external auditors guaranteeing comprehensive and accurate analysis of business health • Prepared and presented annual benefits report to CFO, senior leadership, and benefits staff • Represented company at industry events, product demonstrations, and annual benefit fairs • Provided exceptional customer service resulting in client satisfaction and repeat buClient Relationship Manager • Administered retirement plan benefits ensuring accurate, timely, and legally compliant operations • Hired, trained, and supervised junior financial services staff • Proficient in interpretation and application of IRS, ERISA, and related regulatory schemes • Created and implemented client training program to ensure understanding of company products • Assisted external auditors guaranteeing comprehensive and accurate analysis of business health • Prepared and presented annual benefits report to CFO, senior leadership, and benefits staff • Represented company at industry events, product demonstrations, and annual benefit fairs • Provided exceptional customer service resulting in client satisfaction and repeat buclient training program to ensure understanding of company products • Assisted external auditors guaranteeing comprehensive and accurate analysis of business health • Prepared and presented annual benefits report to CFO, senior leadership, and benefits staff • Represented company at industry events, product demonstrations, and annual benefit fairs • Provided exceptional customer service resulting in client satisfaction and repeat buclient satisfaction and repeat business

Professional Duties & Responsibilities Recognized sales team leader who consistently exceeds company sales goals Set company sales records and ranked in top 5 % of regional sales representatives Managed, trained, and reviewed sales team offering guidance and best practices Generated significant new business through networking and other sales tactics Provided excellent customer service resulting in significant repeat business Built strong, long - term relationships with clients, piers, and industry leaders Sold loan products to mortgage brokers, Home Equity Lines of Credit, and other items Working knowledge of medical and clinical devices, procedures, and pharmaceuticals Experience and education in clinical science including microbiology and toxicology

Marketing Director — Duties & Responsibilities Experienced administrator with a background in sales, marketing, and customer service Design and implement comprehensive email marketing campaigns and all collateral material Analyze email trends garnering insight into market conditions and competitor efforts Utilize metrics to determine campaign efficacy, impacted audience, and other key data Develop sales leads through networking, market analysis, cold calling, and other tactics Determine consumer incentives to engage and secure potential clients Collaborate with multiple departments including product development, customer service, and sales Create and implement processes and procedures to cut costs and enhance daily operations Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Develop and lead training in customer service and sales best practices resulting in enhanced team skill sets Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client satisfaction and repeat business Represent company brand with poise, integrity, and positivity

West Communication, Inc. 12/2001 — 6/2003 Customer Service Representative • Represented company in a positive, professional manner consistent with company image • Provided excellent customer service ensuring client satisfaction and repeat business • Processed client purchases and billing information in a timely and accurate manner • Performed administrative functions including phones and filing

Cintas (Cincinnati, OH) 2006 — 2007 Territorial Sales Representative / Sales Representative • Managed corporate sales efforts across three states and twelve zip codes • Consistently exceeded company sales goals through cold calling and other tactics • Generated significant new and repeat business through relationship building • Provided excellent customer service ensuring client satisfaction and goodwill • Oversaw junior associates offering instruction in best practices and company policies • Promoted to Territorial Sales Representative within 4 months of hire

Professional Experience Success Training Systems, Inc. (City, CO) 11/2010 — Present Insert Title • Manage all customer service activities ensuring client satisfaction, retention, and repeat business • Analyze company financials and present periodic reports to senior leadership • Responsible for accounts receivable / payable ensuring timely financial transactions • Oversee special events, meetings, and all travel arrangements • Author and distribute corporate newsletter to internal and external audiences • Develop automated sequences in Infusionsoft

Professional Duties & Responsibilities Directed marketing campaign ensuring effective fundraising and company growth Oversaw company recruitment, hiring, and employee training Managed company operations exceeding corporate sales projections and goals Supervised company finances guaranteeing lucrative and cost effective business Addressed client queries and resolved issues in an expedited manner Led junior team members offering guidance and support as needed Provided administrative support including phones, data entry, and filing Offered excellent customer service resulting in considerable repeat business Handled high pressure situations in a calm, professional, and effective manner

Professional Duties & Responsibilities Recognized team leader who consistently improves company efficiency and efficacy Managed, trained, and reviewed junior staff offering guidance and best practices Provided excellent customer service resulting in significant repeat business Built strong, long - term relationships with clients, piers, and employers Generated significant new business through networking, referrals, and other tactics Offered administrative assistance to senior leadership as needed Handled phones, filing, financial software, and data entry Served as first point of company contact with the public Performed all duties in a professional, courteous, and positive manner Trained in business management, accounting, and related disciplines Highly motived and willing to take on new responsibilities in support of company mission Dedicated to personal and professional growth

Sales Manager — Duties & Responsibilities Experienced manager with a background in sales, marketing, team training, and customer service Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Design and implement comprehensive marketing campaigns and all collateral materials Enhance brand awareness among target demographics by 74.9 % resulting in increased revenue Spearhead creation and launch of internet sales initiatives Increase new business by 37 % through effective networking, in person sales, and cold calling Set company sales records by increasing sales from $ 200,000 to $ 11,000,000 Consistently recognized with company awards for excellence in management, sales, and service Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Develop and lead training in customer service and sales best practices resulting in enhanced team skill sets Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client satisfaction and repeat business Serve on multiple strategic planning committees to guide business development initiatives Represent company brand with poise, integrity, and positivity

Event Meeting Coordinator — Duties & Responsibilities Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Responsible for varied special event coordination from conception to implementation Oversee event logistics including audio / visual technology, venue, catering, and travel arrangements Manage volunteers and junior staff members ensuring effective, efficient, and professional operations Design and implement strategic business plans, integrated marketing campaigns, and research initiatives Set and strictly adhere to departmental budgets and timelines Create, launch, and manage «Homeowners Helping the Homeless» a nationwide financial assistance program Recognized for excellence as a relator, sales executive, and customer service specialist Represent company brand with poise, integrity, and positivity Consistently meet or exceed sales goals through networking, in personal sales, and other tactics Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client satisfaction and repeat business Perform all duties in a professional and courteous manner

Professional Duties & Responsibilities Managed daily banking operations and financial product sales for multinational banking institutions Generated significant revenue through successful leveraging of bank products and services Consistently recognized for excellence in sales, marketing, and team management Hired, trained, and reviewed financial sales associates, tellers, and support staff Offered career development services to build employee value, efficacy, and dedication Interfaced with business, insurance, and investment partners to provide holistic client service Built long - term relationships with customers, partners, and industry contacts Monitored compliance with legal and corporate policies protecting company and client assets Responsible for personal, home mortgage, automotive, and business loans Opened, updated, and settled personal and business accounts Oversaw teller transactions including deposits, withdrawals, cashier's checks, and vault access Resolved customer service inquiries resulting in client satisfaction and repeat business

Customer Service and Administration Duties & Responsibilities Interact with customers in a professional manner to improve the client experience, resolving queries and issues in a timely and professional fashion while making all customer needs the top priority Implement quality assurance processes to ensure administrative accuracy and promote operational efficiency Assist in the execution of needs - based client assessment to facilitate successful product / service utilization Collaborate and communicate effectively with all departments and members of company management, acting as a liaison between customers and all staff members as well as representing institutions within the community Generate referrals and consistent repeat business through effective service and timely follow - up Meet and exceed marketing and sales strategies while tracking progress versus established benchmarks Maintain a strong working knowledge of company products and services, respective marketplace, competitor strategies, industry regulations, and other pertinent information, applying all knowledge to related job functions Provide relevant guidance / leadership to new staff training efforts and coaching, consistently leading by example Oversee critical document control and management, maintaining all files in an organized manner Perform continuous assessment of client service operations while furnishing oversight and guidance regarding effective customer service and issue resolution techniques Adhere consistently to all established policies, guidelines, procedures, related laws, and other related constraints Utilize various technology applications to drive customer service and administrative processes Assist management team and senior department members with various other duties as assigned

MTM Security Specialists, Inc. (Fountain Hills, AZ) 1992 — 2002 President • Provided comprehensive operational, financial, and sales leadership for new business • Generated significant new and repeat business through successful industry networking • Served as liaison between company and clients ensuring client satisfaction • Performed administrative duties as needed furthering company mission and goals

Professional Experience Merrick Contracting Service (Glendora, CA) 1998 — Present Owner / Operator • Managed daily operation of commercial and residential construction company • Constructed custom homes and completed varied subcontract work • Directed construction crew of eight individuals ensuring timely project completion • Established project budgets, timelines, and necessary equipment and materials list • Oversaw compliance with all applicable zoning laws and building regulations • Responsible for sales, marketing, accounting, and human resources • Hired, trained, managed, and reviewed company personnel • Set company policies including on - site safety procedures and requirements • Delivered excellent customer service ensuring client satisfaction and repeat business • Generated significant business through networking, sales presentations, and other tactics • Built a reputation for honest, professional, and timely service

Professional Duties & Responsibilities Directed professional installation of advanced residential and commercial satellite television and internet Oversaw, trained, and reviewed customer service, sales, and installation staff ensuring effective operations Directly responsible for approximately 50 technicians at 5 offices throughout the region Designed and implemented training workshops for certification in Satellite Internet System installation Successfully reduced staff turnover while improving team skill sets and morale Responsible for multimillion dollar company inventory, tools, and vehicles Generated significant sales through cold calling, networking, and other sales tactics Consistently exceeded service goals through effective scheduling, routing, and relationship management Authored company sales and service reports and presented to senior leadership Delivered exceptional customer service resulting in client satisfaction, repeat business, and referrals Resolved customer service inquiries in a timely, positive, and professional manner Built and strengthened relationships with key clients, partners, and industry leaders Consistently promoted and awarded for excellence in sales, customer service, and leadership

Move, Inc. (Westlake Village, CA) 2003 — 2008 Senior Account Executive • Consistently exceeded company sales goals and projections • Generated significant new and repeat business through various sales tactics • Organized and directed local and national sales events, conventions, and expos • Managed client database of 1,500 Realtors providing high level customer service

Professional Duties & Responsibilities Directed manufacturing processes and personnel ensuring efficient, effective, and safe operations Responsible for team training, supervision, and performance reviews Extensively trained to serve as a level 3 technician and first responder Performed routine, preventative, and emergency maintenance on manufacturing machinery Managed company shipping and receiving processes and support staff Oversaw production and service quality controls guaranteeing company excellence Enforced compliance with all legal and corporate safety policies and procedures Built strong relationships with clients, partners, and industry leaders Delivered exceptional customer service resulting in client satisfaction and repeat business Resolved customer service inquiries in a timely, positive, and professional manner Consistently recognized for excellence in management and technical support services Served as a biomedical technician for a plasma donation company Responsible for proper operation of complex machinery and management of patient data Exceeded client donation quotas and customer service standards of excellence

Professional Duties & Responsibilities Successfully managed multiple businesses ensuring professional and profitable operations Utilized management abilities to cut operating costs while increasing revenue Hired, trained, directed, and reviewed sales, administrative, and customer service personnel Designed and implemented employee review and recognition programs Oversaw company human resources, accounting, and supply departments Responsible for benefit administration, payroll, budgets, volume, ordering, and merchandising Negotiated and finalized vendor contracts guaranteeing quality product at low prices Generated record breaking sales through successful marketing, networking, and other tactics Consistently recognized for excellence in team leadership, sales, and marketing Built long - term relationships with business partners, clients, and community leaders Provided exceptional customer service resulting in repeat business and referrals Fostered an atmosphere of respect and dedication to company goals Performed all duties in a positive, courteous, and timely manner

Darue of CA (Los Angeles, CA) 2004 — 2007 Account Representative • Responsible for ordering, returns, and shipping between warehouses, stores, and personal accounts • Build and strengthen professional relationships with customers, business partners, and coworkers • Provide exceptional customer service ensuring client satisfaction and repeat business • Maintain all shipping / receiving documents in conformance with the company's policies • Oversee daily inventory reports, transfers, and customers personal orders • Prepare daily, weekly & monthly sales reports through SAP & Excel

Professional Duties & Responsibilities Recognized sales team leader who consistently exceeds company sales goals Responsible for more than $ 18 million in annual revenue Developed and implemented strategic business plans to exceed revenue goals Conducted market analysis and competitive intelligence to increase company efficacy Managed, trained, and reviewed sales team offering guidance and best practices Generated significant new business through networking, cold calling, and other tactics Provided excellent customer service resulting in significant repeat business Built strong, long - term relationships with clients, piers, and industry leaders Authored and executed sales presentations for varied products and audiences Represented company and products at industry events Served as a liaison and advisor to senior leadership

Professional Duties & Responsibilities Served as office manager ensuring effective, efficient, and profitable operations Recruited, trained, and supervised administrative personnel and salon talent Responsible for accounting, billing, payroll, and inventory management Directed marketing and advertising resulting in significant sales and brand awareness Negotiated contracts with vendors, partners, and clients Oversaw compliance with all applicable health and safety regulations Designed and implemented employee development program to increase team skill sets Utilized employee recognition program to boost morale and dedication to company goals Provided excellent customer service ensuring client satisfaction and repeat business Performed additional administrative duties including faxes, photocopying, and filing Conducted all responsibilities in courteous, polite, and positive manner

Mitsui High - Tech (City, ST) 2007 — 2009 Insert Title • Serve as a bridge between senior management in Japan and dealerships in North America • Oversee the importation and sales of machine tools and supplies for an industry leading company • Manage relationships with vendors ensuring profitable and professional operations • Responsible for maintaining inventory and new equipment orders and installation schedules • Direct customer service operations ensuring client satisfaction and repeat business • Overcome language and time zone barriers to effectively coordinate multinational operations • Educate distributors on new technology advancements and resulting benefits

Professional Duties & Responsibilities Directed sales and customer service operations for a variety of companies and products Oversaw, trained, and reviewed customer service and sales staff ensuring effective operations Set and managed $ 2.5 million company budget and $ 1 million dollar inventory Consistently exceeded sales goals through cold calling, networking, and other tactics Created and presented product and services demonstrations resulting in 75 % increase in new business Authored company financial and sales reports to determine trending and growth opportunities Designed and implemented comprehensive marketing campaigns including all collateral materials Negotiated contracts and agreements with vendors, distributors, and partners Delivered exceptional customer service resulting in client satisfaction and repeat business Built and strengthened relationships with key clients, partners, industry figures, and community leaders Consistently promoted and awarded for excellence in sales, customer service, and leadership

Medical Sales Respresentative — Duties & Responsibilities Experienced manager with a background in sales, marketing, and customer service Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Design and implement comprehensive marketing campaigns and all collateral materials Direct company charitable events creating community goodwill and respect for the brand Author and distribute company newsletter, press releases, and other official correspondence Consistently meet or exceed sales goals through networking, in personal sales, cold calling, and other tactics Generate company record of $ 8 million in sales while doubling client base Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Develop and lead training in customer service and sales best practices resulting in enhanced team skill sets Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client satisfaction and repeat business Serve on multiple strategic planning committees to guide business development initiatives Represent company brand with poise, integrity, and positivity

Aruna Solutions, Inc. (Austin, TX) 1/2005 — 1/2006 Chief Technology Officer • Shaped product development, messaging, and strategy for business intelligence software company • Oversaw team of specialists ensuring effective, efficient, and visionary operations • Provided excellent customer service resulting in client satisfaction and repeat business • Generated significant new sales through innovative marketing and product development

Professional Duties & Responsibilities Managed all aspects of branch location including personnel and daily operations Oversaw employee hiring, training, performance reviews, compensation, and termination Interfaced with business, insurance, and investment partners to provide holistic client service Analyzed local, niche, and national markets to identify potential sales opportunities for clients Generated significant revenue through successful leveraging of bank products and services Built long - term relationships with key industry contacts to expand company reach and sales Conducted Management Self Assessments, audits, and compliance activities Monitored adherence to legal and corporate procedures protecting company and client assets Resolved escalated customer service issues promptly, professionally, and effectively Implemented measures to significantly increase operational efficacy and efficiency Identified and developed high potential employees increasing their value to the company Designed and implemented employee recognition program elevating corporate morale Performed teller services including cash handling and bank vault oversight Tracked sales referrals guaranteeing observance of proper procedures and policies Reviewed ledgers, branch audit logs, and closeout, balance, and M&D reports Provided excellent customer service resulting in client satisfaction and repeat business

Insurance Underwriter — Duties & Responsibilities Experienced manager with expertise in underwriting, sales, marketing, and customer service Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Oversee health insurance underwriting determining client insurability and company risk Discover client needs, tailor insurance packages, and present quotes Utilize industry software to analyze risk, generate quotes, and author reports for senior leadership Build and strengthen professional relationships with internal sales representatives and external brokers Consistently exceed sales goals through networking, in personal sales, cold calling, and other tactics Recognized and promoted for exceptional team management, sales, and customer service Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Provide exceptional customer service resulting in client satisfaction and repeat business Set and strictly adhere to departmental budgets and timelines Represent company brand with poise, integrity, and positivity Continually participate in ongoing professional development opportunities to enhance skill set

Professional Duties & Responsibilities Recognized sales team leader who consistently exceeds company sales goals Responsible for more than $ 18 million in annual revenue Developed and implemented strategic business plans to exceed revenue goals Conducted market analysis and competitive intelligence to increase company efficacy Managed, trained, and reviewed sales team offering guidance and best practices Generated significant new business through networking, cold calling, and other tactics Provided excellent customer service resulting in significant repeat business and referrals Built strong, long - term relationships with clients, piers, and industry leaders Authored and executed sales presentations for varied products and audiences Represented company and products at industry events Served as a liaison and advisor to senior leadership

Sales Manager — Duties & Responsibilities Experienced sales manager with expertise in sales, marketing, and customer service across a variety of industries Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Consistently exceed sales goals through networking, in personal sales, cold calling, and other tactics Increased new account generation and sales by 300 % within one year at Decisionmark Recognized and promoted for exceptional sales results, team management, and customer service Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Develop and lead training in customer service and sales best practices resulting in enhanced team skill sets Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client satisfaction and repeat business Proficient in Photo Shop, SalesForce.com, Microsoft Office Suite, and other computer software Represent company brand with poise, integrity, and positivity

Professional Experience Harris Bank Evanston (Evanston, IL) 2000 — 2009 Vice President / Branch Manager • Managed all aspects of Evanston branch including daily operations and personnel • Hired, trained, scheduled, and supervised staff of 10 tellers, personal bankers, and support staff • Created and implemented employee review, development, and recognition programs • Designed and executed education programs focused on banking and service best practices • Oversaw teller line, mortgage, consumer loan, and commercial banking departments • Consistently exceeded financial goals through effective sales, marketing, and management • Awarded Harris Bank Outstanding Sales Award for setting company best in product sales • Delivered excellent customer service resulting in client satisfaction and repeat business • Ensured banking compliance with state, federal, and internal regulations • Conducted audits to maintain responsible, profitable, and efficient operations