Diebold Inc., St. Louis • MO 2004 — 2011 Customer Solutions Engineer II Spearheaded daily communications with clients and upper management to provide detailed
reports on customer satisfaction trends.
• Deep familiarity with writing
reports on customer service activities, and proposing recommendations on improving services
This includes
reports on customer feedback and consultation on how to improve customer satisfaction.
This includes
reports on customer feedback and consultation on how to improve of customer satisfaction.
Furthermore, there are several very negative
reports on their customer service [See one of them blow.
They're not perfect, of course, but overall,
reports on their customer service are generally positive.
Report on customer service, payout speed, slow paying books and most important of all, the stiffs.
In order to help others in the market, lenders
report on customers to the credit reference bureaus.
Back in August
we reported on customers» increasing satisfaction with their credit cards, as discovered by J.D. Power and Associates in its annual U.S. Credit Card Satisfaction Study.
Private lenders might also
report on customers to the credit bureaus in a bid to help other lenders avoid serial defaulters but they will not turn down loan requests due to bad credit.
Consider a BusinessWeek analysis of American Customer Satisfaction Index data, which
reported on customers» perceptions of 28 companies across industries that were involved in major mergers.
Not exact matches
According to Reuters, which earlier
reported on the move, Amazon
customers will be able to buy more than 45 million products currently available in the company's U.S. store.
As my colleague Salvador Rodriguez
reported this week, Twitter is currently touting research that shows that
customers who get support help from a brand
on Twitter spend 3 to 20 percent more.
Important factors that could cause actual results to differ materially from those reflected in such forward - looking statements and that should be considered in evaluating our outlook include, but are not limited to, the following: 1) our ability to continue to grow our business and execute our growth strategy, including the timing, execution, and profitability of new and maturing programs; 2) our ability to perform our obligations under our new and maturing commercial, business aircraft, and military development programs, and the related recurring production; 3) our ability to accurately estimate and manage performance, cost, and revenue under our contracts, including our ability to achieve certain cost reductions with respect to the B787 program; 4) margin pressures and the potential for additional forward losses
on new and maturing programs; 5) our ability to accommodate, and the cost of accommodating, announced increases in the build rates of certain aircraft; 6) the effect
on aircraft demand and build rates of changing
customer preferences for business aircraft, including the effect of global economic conditions
on the business aircraft market and expanding conflicts or political unrest in the Middle East or Asia; 7)
customer cancellations or deferrals as a result of global economic uncertainty or otherwise; 8) the effect of economic conditions in the industries and markets in which we operate in the U.S. and globally and any changes therein, including fluctuations in foreign currency exchange rates; 9) the success and timely execution of key milestones such as the receipt of necessary regulatory approvals, including our ability to obtain in a timely fashion any required regulatory or other third party approvals for the consummation of our announced acquisition of Asco, and
customer adherence to their announced schedules; 10) our ability to successfully negotiate, or re-negotiate, future pricing under our supply agreements with Boeing and our other
customers; 11) our ability to enter into profitable supply arrangements with additional
customers; 12) the ability of all parties to satisfy their performance requirements under existing supply contracts with our two major
customers, Boeing and Airbus, and other
customers, and the risk of nonpayment by such
customers; 13) any adverse impact
on Boeing's and Airbus» production of aircraft resulting from cancellations, deferrals, or reduced orders by their
customers or from labor disputes, domestic or international hostilities, or acts of terrorism; 14) any adverse impact
on the demand for air travel or our operations from the outbreak of diseases or epidemic or pandemic outbreaks; 15) our ability to avoid or recover from cyber-based or other security attacks, information technology failures, or other disruptions; 16) returns
on pension plan assets and the impact of future discount rate changes
on pension obligations; 17) our ability to borrow additional funds or refinance debt, including our ability to obtain the debt to finance the purchase price for our announced acquisition of Asco
on favorable terms or at all; 18) competition from commercial aerospace original equipment manufacturers and other aerostructures suppliers; 19) the effect of governmental laws, such as U.S. export control laws and U.S. and foreign anti-bribery laws such as the Foreign Corrupt Practices Act and the United Kingdom Bribery Act, and environmental laws and agency regulations, both in the U.S. and abroad; 20) the effect of changes in tax law, such as the effect of The Tax Cuts and Jobs Act (the «TCJA») that was enacted
on December 22, 2017, and changes to the interpretations of or guidance related thereto, and the Company's ability to accurately calculate and estimate the effect of such changes; 21) any reduction in our credit ratings; 22) our dependence
on our suppliers, as well as the cost and availability of raw materials and purchased components; 23) our ability to recruit and retain a critical mass of highly - skilled employees and our relationships with the unions representing many of our employees; 24) spending by the U.S. and other governments
on defense; 25) the possibility that our cash flows and our credit facility may not be adequate for our additional capital needs or for payment of interest
on, and principal of, our indebtedness; 26) our exposure under our revolving credit facility to higher interest payments should interest rates increase substantially; 27) the effectiveness of any interest rate hedging programs; 28) the effectiveness of our internal control over financial
reporting; 29) the outcome or impact of ongoing or future litigation, claims, and regulatory actions; 30) exposure to potential product liability and warranty claims; 31) our ability to effectively assess, manage and integrate acquisitions that we pursue, including our ability to successfully integrate the Asco business and generate synergies and other cost savings; 32) our ability to consummate our announced acquisition of Asco in a timely matter while avoiding any unexpected costs, charges, expenses, adverse changes to business relationships and other business disruptions for ourselves and Asco as a result of the acquisition; 33) our ability to continue selling certain receivables through our supplier financing program; 34) the risks of doing business internationally, including fluctuations in foreign current exchange rates, impositions of tariffs or embargoes, compliance with foreign laws, and domestic and foreign government policies; and 35) our ability to complete the proposed accelerated stock repurchase plan, among other things.
The company
on Friday
reported a 2 % drop in organic net sales in its second quarter saying that a company it described as a «key
customer» in North America had placed fewer orders for its namesake canned soups.
CNBC's Carl Quintanilla
reports Starbucks is testing a new order - ahead feature that allows
customers to order
on their mobile device.
Brands that focus
on the human side of their social interactions
report greater success bonding with the audience and connecting with
customers.
The fast - food chain
on Tuesday
reported surprisingly strong first - quarter U.S. same - restaurant sales, boosted by
customers» enduring interest in ordering Egg McMuffins throughout the day.
The late payment showed up
on my credit
report, so I called the credit card company, explained what had happened, that I had been a
customer for years, and asked if they would remove the entry.
Now, according to this
report on the Wall Street Journal, there are so many new alternative lenders, supported by the billions of dollars from venture capitalists, that they're tripping over each other for
customers.
Late last year, Officevibe, the leader in employee engagement software, released an unprecedented, real - time
report on the «State of Employee Engagement,» based
on hundreds of thousands of answers from their
customer survey software.
There are also subscription services such as Hoover's, which provides detailed descriptions of companies for a fee, and Dun & Bradstreet, which sells
reports on companies with information about history, directors,
customers, employees and recent developments.
In the last few years, ironically, credit bureaus that handle
reports on people refinancing mortgages have become big
customers of factors because the banks to which they sell the
reports are experts at cash management.
Think about that again: 85 percent of all
customers reported that they were dissatisfied with the way they were handled
on the phone.
But
on Monday, McDonald's
reported better - than - expected sales thanks in part to
customers trying out multiple items from the revamped value menu.
Business Insider had
on Monday
reported that the iPhone maker was testing a so - called mobile virtual network operator (MVNO) service in the United States, which would involve it renting capacity from one or more network operators to sign up
customers to its own phone and data plans.
Verizon Wireless is set to announce that it will begin to offer service
on Apple's iPhone to its
customers later this month, according to a
report in The Wall Street Journal.
They should provide you with regular
reports on what they've accomplished, improvement in numbers and details
on how social media is translating into conversions or more loyal
customers.
«Because we are in the hospitality and recreation business, which is largely dependent
on discretionary spending,» the company's latest financial
report explains, «we believe that the weak housing market, increases in unemployment, decreases in air flights to Las Vegas, decreases in the value of stock and other investments, and the general tightening of spending
on business travel have all affected visitations to Las Vegas and the spending budget of our
customers.»
As chairman of Puma, Jochen is pioneering an environmental profit - and - loss
reporting tool that helps companies assess the impact their products are having
on our planet and our communities, and lets
customers know which products are sustainable.
Since the #DeleteUber protest began
on Twitter last weekend, over 200,000
customers had deleted their Uber accounts in protest of Uber CEO Travis Kalanick's perceived support for President Trump, the New York Times
reports.
In fact, they «were 50 percent less likely to engage in prosocial behavior such as volunteering to help
customers, listening actively, and making suggestions,»
reports Christopher Bergland
on Psychology Today (hat tip to Science of Us).
As Business Insider's Kate Taylor
reported, stores try to capitalize
on customers willingness to spend a few extra bucks
on impulse purchases found at the checkout line.
Despite the uptick in
customer retention and net adds, T - Mobile
reported a 1.8 percent drop in average revenue per user
on branded postpaid phones.
If a
customer orders an item for delivery, the deposit is recorded
on the books, but she collects the balance in cash and does not
report it to the tax authorities.
«Combined with the strength of the PokerStars brand in the U.S. and its U.S.
customer database, it will be in a very strong position to capitalize
on the potential revocation of PASPA (the Professional and Amateur Sports Protection Act) later this year, which could result in a number of U.S. states legalizing online sportsbook / gaming,» he wrote in a
report.
CNBC's Phil LeBeau
reports some of the nation's top airline executives are going to Capitol Hill to face tough questions
on customer relations.
CNBC's Phil LeBeau
reports the highlights of the House Transportation Committee's hearing with airline executives
on customer service.
NBC's Kerry Sanders
reports on SpaceX surprise plan to send two paying
customers around the moon in 2018.
NBC's Kerry Sanders
reports on SpaceX's surprise plan to send two paying
customers around the moon in 2018.
The company is looking for ultra-convenient pick - up spots for
customers, CEO Galen G. Weston said
on a conference call with analysts after the company released its first - quarter earnings
report.
With less than half of companies rating their
customer experience as exceptional yet 89 percent saying that they plan to compete primarily
on the basis of
customer experience by 2016, according to a recent Gartner
report, businesses certainly have a lot of work to do.
The 102 - page
report blamed the failure to follow Doctoroff's 2011 instructions
on «misunderstandings» but offered no details about who failed to act or why no one made sure that reporters could no longer gain access to
customer data.
That can involve making personal visits to those businesses, asking for copies of their financial statements, purchasing credit
reports on them from Dun & Bradstreet or some other reliable credit agency, and contacting their other
customers for real - world feedback
on their performance.
Customers, the
reports say, aren't turned off by the iPhone X's $ 999 starting price tag and that Apple is
on the cusp of a «super-cycle» that could see the company generate historic profits.
One of the most interesting sections in the
report includes suggestions
on how a board can understand the real culture of the company they represent, including «listen to the internal grapevine and pick up quiet messages» and «review
customer complaints and follow up.»
In a new
report from BI Intelligence, Business Insider's paid research service, we explore how companies are interacting more effectively and serving
customers better with a focus
on social media, and recreating themselves in the process.
The Wall Street Journal
reported on Monday that Amazon was talking about partnering with J.P. Morgan and others to offer its
customers a low cost, checking account type of product that would appeal to younger and perhaps lower income people who don't have traditional bank accounts.
According to a new
report from research firm Forrester, companies can expect a much higher rate of engagement with
customers on Instagram than
on other popular social sites.
Hackers have stolen
customer credit card information from an unknown number of Arby's restaurants, according to a
report on Thursday.