No blackout dates or capacity controls except when you use partial points to pay for a reservation
Pooch Pals satisfaction guarantee and refund policies are limited to the
specific reservation date that produced an unsatisfactory experience.
Dogs MUST be up - to - date on his / her rabies, Dhlpp, Bord 3 days before the first date of the reservation and both influenza shots (H3N2 and H3N8) 10 days prior to the first date
of reservation date.
If within 24 hours of making a reservation, you find a lower rate for the
same reservation dates, hotel, room type and booking conditions on a public platform, we will ensure that we will refund the difference and honour the lower rate.
Fully refundable if cancel up to 60 days prior to arrival minus a $ 75 processing fee For Cancellations Less than 60 days ahead of arrival, 50 % deposit forfeited or applied to
future reservation date within 12 months of booking date
Cancellation more than 60 days prior to scheduled arrival: 1 night deposit as administration fee Cancellation within 60 days of arrival date: payments will be retained unless unit can be re-rented then a pro rata refund, less administration fee Until confirmed, rates are subject to change without notice We strongly recommend vacation insurance in the unlikely event you can not keep your reservation
Reservation dates can not be modified online within 48 hours of check - in date.
Room rates fluctuate depending on
the reservation date and type of suite.
All payments are non-refundable unless we are able to re-book
your reservation dates with another guest.
Cancellation Policy A refund will be given for cancellations received more than 30 days prior to
the reservation date, less our $ 50 cancellation fee.
Balance of rental fee plus tax and cleaning is due 30 days prior to
reservation date.
If you are unable to make
your reservation date, please cancel within 24 - hours of your arrival date to avoid full payment of your stay.
If during the next 24 hours you find a lower publicly available rate for the same hotel, room type and
reservation dates on another website, please submit a claim form and we will match the competing rate plus a 10 % discount.
Wait and see if the park opens before
your reservation date.
Reservation dates can not be modified online after the cancellation deadline has passed.
Reservation dates can not be modified online within 48 hours of check - in date.
For up - to - date information for
your reservation dates, please contact us.
If during the next 24 hours you find a lower publicly available rate for the same hotel, room type,
reservation dates and sale condition on another website, please submit the below claim form and we will match the competing rate plus a 10 % discount.
All Hotel policies require full payment of your accommodation 20 - 45 days prior
your reservation date..
Be sure to include your name as purchaser, the recipient, the occasion,
the reservation date, the delivery date, any special message, the gift you selected, and your credit card information.
If you do not arrive on
the reservation date, your reservation will be cancelled without refund or credit.
We invite you to submit
your reservation dates and time before your arrival.
All hotel policies require full payment of your accommodation 20 to 45 days prior to
your reservation date.
1 month prior to
reservation date, full refund (less bank charges) Between 4 and 2 weeks prior to reservation date, 50 % refund (less bank charges) 2 weeks prior to reservation date, no refund.
The lock - in period is 240 days from
the reservation date.