Sentences with phrase «resolution skill set»

When choosing a divorce mediator or divorce mediation attorney in Orange County, it may be important to consider the person's training and dispute resolution skill set.

Not exact matches

They are born domestic anarchists who need to develop a social set of resolution skills, partly through observation of those around them; partly due to direct teaching and intervention by parents and carers; and partly through experience.
Check out all three links above and let me know if you've ever dated anyone who was GOOD at nonviolent communication and conflict resolution and how DIFFERENT it is to be with someone who possesses this skill set.
The discount broker can certainly work in specific service areas such as turnaround time, quality of messaging, the skill set of executives, hold time and the final resolution quality of queries raised by clients.
This could be in a courtroom setting, applying similar skills within forms of Alternative Dispute Resolution or conducting a negotiation.
GVA has a UK wide network of surveyors experienced in expert witness work, many of whom are also RICS accredited experts, and who cover the full set of property skill sets and hence potential areas of dispute in real estate in Courts, Tribunals and Inquiries, and alternative dispute resolution arenas, such as Mediation.
Since graduating from law school, Danielle has acquired a strong skill - set in all forms of dispute resolution from litigation, mediations, arbitrations and negotiations.
If you are a recent university or college graduate, human resource professional, educator or health - care or legal professional wishing to gain additional conflict resolution and mediation skills as well as an Ontario College graduate certificate, this program will provide you with the skills and knowledge to deal effectively with conflict in various settings such as:
Provide middle school students with soft skills such as communication, goal setting, and conflict resolution.
Interview questions, particularly in the first screening interview, will range from inquiries about your weaknesses, strengths, skill set, career goals, application of skills, conflict resolution and problem solving, both independently and within a team.
Formal or semi-formal training in conflict resolution, writing effective e-mails and inventory management may all be viewed as skills that can set you apart from a large field of applicants.
The core qualifications section lists eight skill sets applicable to the job, such as «customer service» and «dispute resolution
• Hands - on experience in developing and implementing analytic and mathematical models for testing supply chain sequences • Highly skilled in designing, developing and adapting statistical and econometric techniques to analyze supply chain management problems and roadblocks • Effectively able to determine and implement strategic plans to ensure prompt problem resolution • Skilled in performing researching activities to and economic analysis and initiating new studies • Proven ability to develop and implement risk mitigation plans to ensure smooth supply chain operations • Track record of defining and implementing metrics to enable effective sourcing and supplier performance management • Deep insight into key performance indicators (KPIs) that measure and improve sourcing and supply chain performance • Competent at utilizing influence management skills to negotiate movement of products in order to meet bulk deal demands • Proficient in reporting n field cycle count processes in sync with regulatory requirements of the company • Proven ability to manage established inventory levels in accordance to inventory levels dictated by set businessskilled in designing, developing and adapting statistical and econometric techniques to analyze supply chain management problems and roadblocks • Effectively able to determine and implement strategic plans to ensure prompt problem resolutionSkilled in performing researching activities to and economic analysis and initiating new studies • Proven ability to develop and implement risk mitigation plans to ensure smooth supply chain operations • Track record of defining and implementing metrics to enable effective sourcing and supplier performance management • Deep insight into key performance indicators (KPIs) that measure and improve sourcing and supply chain performance • Competent at utilizing influence management skills to negotiate movement of products in order to meet bulk deal demands • Proficient in reporting n field cycle count processes in sync with regulatory requirements of the company • Proven ability to manage established inventory levels in accordance to inventory levels dictated by set businessSkilled in performing researching activities to and economic analysis and initiating new studies • Proven ability to develop and implement risk mitigation plans to ensure smooth supply chain operations • Track record of defining and implementing metrics to enable effective sourcing and supplier performance management • Deep insight into key performance indicators (KPIs) that measure and improve sourcing and supply chain performance • Competent at utilizing influence management skills to negotiate movement of products in order to meet bulk deal demands • Proficient in reporting n field cycle count processes in sync with regulatory requirements of the company • Proven ability to manage established inventory levels in accordance to inventory levels dictated by set business models
Skills Excellent written and oral communication skills; effective leadership and management skills; organization and multi-tasking skills; proficiency in MS Office applications; strong negotiation and interpersonal skills; proven problem - solving and conflict resolution skills; and advanced knowledge in math, laws and their application in an after school seSkills Excellent written and oral communication skills; effective leadership and management skills; organization and multi-tasking skills; proficiency in MS Office applications; strong negotiation and interpersonal skills; proven problem - solving and conflict resolution skills; and advanced knowledge in math, laws and their application in an after school seskills; effective leadership and management skills; organization and multi-tasking skills; proficiency in MS Office applications; strong negotiation and interpersonal skills; proven problem - solving and conflict resolution skills; and advanced knowledge in math, laws and their application in an after school seskills; organization and multi-tasking skills; proficiency in MS Office applications; strong negotiation and interpersonal skills; proven problem - solving and conflict resolution skills; and advanced knowledge in math, laws and their application in an after school seskills; proficiency in MS Office applications; strong negotiation and interpersonal skills; proven problem - solving and conflict resolution skills; and advanced knowledge in math, laws and their application in an after school seskills; proven problem - solving and conflict resolution skills; and advanced knowledge in math, laws and their application in an after school seskills; and advanced knowledge in math, laws and their application in an after school setting.
* Analyze, evaluate and work to resolve customer inquiries and issues * Interact with customers in a courteous and professional manner * Effectively communicate issues and resolutions to customers and appropriate internal staff * Use judgment and problem - solving skills to solve customer problems * Use multiple screens of information simultaneously to address customer needs * Follow processes according to contact center standards to ensure contact handling accuracy and operational effectiveness * Use technology tools as directed and within established guidelines * Adhere to precise work schedules, taking continuous phone calls for extended periods of time * Answer prior authorization inquiries calls as well as research and resolve formulary and benefit issues * Consistently meet established productivity, schedule adherence, and quality standards * Performs other duties as assigned by management Education / Experience: * High School Diploma or equivalent * Minimum one (1) year current / recent Pharmacy Technician experience in healthcare setting * PTCB Pharmacy Certification required or ability to obtain within six - months of employment
PA Reps for staff development and growth opportunities * Plan, assign, and direct work, appraise performance, reward and discipline employees, address complaints and resolve problems within the team * Assist in the hiring process * Assist in the preparation of performance reviews * Deliver performance reviews in conjunction with the Prior Auth Manager * Meet monthly with each staff member to go over performance status * Assist with training as needed * Lead weekly Team meetings with staff to keep them informed of changes to policy and procedures and corporate communications * Meet with the Prior Authorization Management team weekly to report on clinical call center performance and personnel issues Required Qualifications: * High School Diploma or equivalent * Current and unrestricted Pharmacy Technician license * 2 years» experience supervising Pharmacy Technicians in a Call Center environment * Prior Authorization experience * Knowledge of the Pharmacy Benefit Management and / or Health Insurance * Knowledge of Call Center industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the Team.
Required Qualifications * Must be at least 16 years of age * Licensure requirements vary by state * Attention and Focus o The ability to concentrate on a task over a period of time without being distracted * Customer Service Orientation o Actively look for ways to help people, and do so in a friendly manner o Notice and understand customers» reactions, and respond appropriately * Communication Skills o Use and understand verbal and written communication to interact with customers and colleagues o Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times * Mathematical Reasoning o The ability to use math to solve a problem, such as calculating day's supply of a prescription * Problem Resolution o Is able to judge when something is wrong or is likely to go wrong; recognizing there is a problem o Choosing the best course of action when faced with a complex situation with several available options PHYSICAL DEMANDS: * Remaining upright on the feet, particularly for sustained periods of time * Moving about on foot to accomplish tasks, particularly for moving from one work area to another * Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm * Extending hand (s) and arm (s) in any direction * Bending body downward and forward by bending spine at the waist * Stooping to a considerable degree and requiring full use of the lower extremities and back muscles * Expressing or exchanging ideas by means of spoken word; those activities where detailed or important spoken instructions must be conveyed accurately * Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication * Visual Acuity: o The worker is required to have close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts * Occasional lifting of up to 30 lbs; exerting up to 30 lbs of force occasionally and / or up to 10 lbs of force frequently, and / or a negligible amount of force constantly to move objects Preferred Qualifications * Previous experience in a pharmacy, retail, medical, or customer service setting * Previous experience as a Pharmacy Technician * PTCB National Certification Education * High School diploma or equivalent (preferred) Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S..
Summary of Qualifications and Skills * More than 10 years» experience as Administrative, Executive, Legal / Medical Assistant and Office Manager * Customer service (investigate / resolution / report) * 8 years Real Estate, locate properties, negotiating purchases, closings, bank financing, hiring / managing / evaluations of staff, set up projects to include meeting scheduled deadlines for completion stages, purchase and negotiate sup...
An insightful, astute, forward - thinking professional, with a high skill set in contract negotiation, problem resolution, critical thinking and strategic planning including management development with transformational leadership.
The school bus driver position effectively combines these two skill sets, and the listing indicates additional qualifications include knowledge of driving laws, commitment to punctuality, and excellent conflict resolution skills.
Courteous demeanor Customer service expert Seasoned in conflict resolution Accomplishments Customer Interface... Summary I have customer service skills in a Spa setting as a Massage Therapist, as well as a Casino... Supervisor / Pit Boss.
¥ Substantial experience motivating teams and ensuring productivity ¥ Solid ability to manage and track project expenses ¥ Strong ability to identify and resolve project issues ¥ Ability to work well independently and in group settings ¥ Excellent conflict resolution abilities ¥ Remarkable communications skills
Demonstrate broad based and transferable skill sets that translate into a strong work ethic, confidentiality, poised and professional with the ability to diffuse tense situations, address personal concerns and deliver creative resolutions.
Possess skill set of Effective communication, Innovative problem resolution & Develop strong relationships with customers and colleagues.
Information Technology (IT) Director — Duties & Responsibilities Manage IT department, customer service technicians, client / staff training, and a multimillion dollar budget Set and strictly adhere to departmental budgets and timelines ensuring timely and cost effective operations Responsible for 150 servers in a VM / SAN environment, Cisco network, and MAN connection between offices Maintain 4 9's uptime on all IT services and attain 100 % SLA compliance with clarification of SOW terms Successfully manage multiple building moves and build outs with zero IT downtime Oversee PBX to Cisco Unified Communications change, VMWare / SAN implementation, and hosting of 20 ASP clients Create and implement complete helpdesk department and remote resolution of client issues Negotiate and administer contracts and partnerships with vendors, service providers, and other parties Configure, troubleshoot, and support 300 + corporate workstations ensuring efficient, effective, and secure operations Oversee remote network access, VPN support, and phone support for remote executives Install, configure, troubleshoot, and support multiple Windows and SQL servers Design and implement enterprise disaster recovery systems, processes, and policies Plan and develop of LAN / WAN hardware and software requirements, updates, and related equipment Facilitate customer contracts / billing, technical support, and end - user training Train large staffs ensuring they understand the brand and adhere to corporate policies and procedures Collaborate with department managers to identify and address security concerns through IT Security policies Author reports concerning IT department operations, suggested hardware / software updates, and other pertinent data Perform all duties with positivity, professionalism, and integrity Consistently recognized and promoted for excellence in team leadership, customer service, and technical skills
Professional Experience West Corporation (Omaha, NE) 3/2003 — Present Virtual Customer Service Representative • Field service calls for Fortune 500 clients including Sears, GE, Home Shopping Network, Direct Response, ProFlowers, Shop NBC, Pizza Hut, Virgin Mobile, and Cricket, earning a Customer Service Award of the month three times • Work effectively under limited supervision as an independent contractor, providing customer care via phone and email • Participate extensively in comprehensive training to assist with customer purchases, utilizing learned skills to provide product assistance, billing inquiries resolution, and related troubleshooting • Perform data entry, verify sales calls, and set sales appointments for several products and services • Implement knowledge of computer skills and internet usage to perform required research and download files
Account Representative — Duties & Responsibilities Serve in the US Navy in a variety of leadership positions including recruitment, personnel management, and health services Train and direct personnel ensuring they understand the mission and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Responsible for enlisted and officer recruitment ensuring adequate numbers and excellence in personnel Direct recruitment marketing, applicant interviews and screening, and community presentations Oversee daily office operations ensuring effective, efficient, and professional procedures Manage personnel services including career counseling, human resources, issue resolution, and morale Administer officer reimbursements, leave records, audits, discharges, and information databases Oversee special projects such as volunteer opportunities, deployments, community relations, and academic recommendations Design and implement staff development and recognition programs resulting in enhanced team skill sets and dedication Author and present well researched and written military correspondence, presentations, and other documents Responsible for confidential personnel information, recordkeeping, staff travel and logistics, and information technology Provide skilled dental services including radiology, emergency medical care, and chair - side assisting Oversee operative and oral diagnostic procedures, equipment sterilization, and patient information Develop proficiencies in music theory, arrangements, performances, and training of junior musicians Build and strengthen professional relationships with superiors, peers, and community leaders Consistently broaden skill set through supplementary education in management, finance, and social services Represent the United States Navy with poise, integrity, and positivSet and strictly adhere to departmental budgets and timelines Responsible for enlisted and officer recruitment ensuring adequate numbers and excellence in personnel Direct recruitment marketing, applicant interviews and screening, and community presentations Oversee daily office operations ensuring effective, efficient, and professional procedures Manage personnel services including career counseling, human resources, issue resolution, and morale Administer officer reimbursements, leave records, audits, discharges, and information databases Oversee special projects such as volunteer opportunities, deployments, community relations, and academic recommendations Design and implement staff development and recognition programs resulting in enhanced team skill sets and dedication Author and present well researched and written military correspondence, presentations, and other documents Responsible for confidential personnel information, recordkeeping, staff travel and logistics, and information technology Provide skilled dental services including radiology, emergency medical care, and chair - side assisting Oversee operative and oral diagnostic procedures, equipment sterilization, and patient information Develop proficiencies in music theory, arrangements, performances, and training of junior musicians Build and strengthen professional relationships with superiors, peers, and community leaders Consistently broaden skill set through supplementary education in management, finance, and social services Represent the United States Navy with poise, integrity, and positivset through supplementary education in management, finance, and social services Represent the United States Navy with poise, integrity, and positivity
Demonstrated history of successful administration and effective issue resolution, while providing high - quality instruction to students of diverse backgrounds and skill sets.
Based on Bill Eddy's broad training in mental health, law and conflict resolution, he developed the High Conflict Personality Theory (the «HCP Theory») and has been teaching the necessary skills for handling HCPs to professionals in a wide variety of settings: legal, workplace, healthcare, education, government, business and others.
I work closely with parents to strengthen their limit setting and conflict resolution abilities through improved communication skills, behavior plans and consistency.
Balancing the needs of these children against the mandate to educate and now to meet academic standards set by state agencies is a formidable task, and schools are finding their curricula bulging with special units on what are sometimes seen as nonacademic and irrelevant frills — social skills training, anger management, conflict resolution, and safe sex, to name a few.
We all need to learn healthy skill sets in communication an conflict resolution.
To achieve this, the project centred on the combined delivery of the Parents Plus Adolescents Programme (an intervention teaching relationship - building, positive communication, and conflict resolution skills to parents) and the Working Things Out programme (a small group mental health intervention for young people, promoting positive mental health and building coping capacity) to families targeted in mental health and school settings.
Your attorney is there to fight for your legal rights, but conflict resolution and other problem - solving techniques should be a key part of your attorney's professional skill set.
We have helped couples with the development of healthy communication, improving intimacy, infidelity, power and control issues, conflict resolution skills, and setting healthy boundaries.
Strategies: Training in dispute resolution and negotiation skills to Indigenous leaders developing governance plans; set performance targets for competitive service delivery; Indigenous financial management training to coordinate effective financial governance.
Setting healthy boundaries can require some creative conflict resolution skills.
You can expect some sessions to cover specific issues you are going through in the moment, and other sessions that focus more on life skills such as parent coaching, sexual education, better conflict resolution, relationship building, boundary setting, etc..
Primary program content includes life skills development, particularly in communication / conflict resolution, decision making / goal setting, stress / anger management, self - responsibility / boundaries, teamwork, personal safety, healthy lifestyles and workforce preparation.
Social and emotional skills include identifying emotions from social cues, goal - setting, conflict resolution, and decision - making.
In addition to helping you and your fiancé improve communication, set goals for your marriage, and develop conflict - resolution skills, premarital Christian counseling also helps you to realize that you each bring your own opinions, values, and history into the relationship.
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