Sentences with phrase «resolution skills through»

Across all three studies, the program was found to increase students» conflict resolution skills through their ability to practice both negotiation and mediation strategies.

A free four - week camp for Shenendehowa kids in grades 1 - 6 that promotes teamwork, cooperation, problem - solving, and conflict resolution skills through Tae Kwon Do, music, games, arts and crafts, and weekly field trips.

In this article, I'll share 5 tips to improve conflict resolution skills through online training.

Not exact matches

They are born domestic anarchists who need to develop a social set of resolution skills, partly through observation of those around them; partly due to direct teaching and intervention by parents and carers; and partly through experience.

An active peer mediation scheme allows disputants to practise the skills of conflict resolution as mediators do not tell people what they must do but support people through the resolution process.

She worked as Principal Project Coordinator with Queensland Department of Education for many years leading a major initiative implementing conflict resolution in schools in South East Queensland, and through this role developed several whole - school programs and teaching resources to address bullying and promote social and emotional skills of students, staff and families.

KM: Inquiry involves, I guess, learning how to take on a question, or an issue, or a tension, a problem or a challenge and learning how to work through a process where, through that investigation, you come to a deeper understanding, or a mastery of skills, or a resolution of the problem.

Through play, they form their first interpersonal interactions and develop important social skills related to empathy, cooperation, conflict resolution, and self - control, which will be used throughout life to maintain healthy relationships with others.

The skills they can develop include conflict resolution, writing, statistical math, and the specific issue areas they are involved in addressing through school improvement.

Resolution of the chosen skills is handled through the roll of a single D20 die.

-- A new full 100 - hour Japanese Tactical RPG for Android — Enhanced battle system including special chain skills, break and overkill — High level of freedom: explore the world to progress through the story in any order you wish — Use various actions to modify the battle field during exploration phases — Create over 200 different items and skills — Capture monsters and have them fight in your party — High resolution graphic assets — Support for touch & keyboard with key mapping — Xperia Play optimized

As these models through research and development, become more skilled at higher and higher resolution and gain the capability of replicating increasingly complex weather phenomena, the public, through the predictions of the National Weather Service, will be better served through more precise weather predictions for places and times where you are.

Any costs related to personal injuries, medical care, and property damage in the event of a railroad accident may be retrieved by a skilled Chicago railroad accident attorney through aggressive litigation or alternative dispute resolution techniques such as arbitration or mediation.

The process should empower families through skills development, assist them to resolve their own disputes... and offer a variety of dispute resolution forums where the family can resolve problems without additional emotional trauma.

Our skilled and experienced lawyers approach each case with the belief that, more often than not, a positive resolution reached through creative negotiation is better for everyone involved.

We are skilled at resolving disputes through mediation and other alternative dispute resolutions (ADR), as well as reaching successful results in the courtroom.

The process should empower families through skills development, assist them to resolve their own disputes, provide access to appropriate services, and offer a variety of dispute resolution forums where the family can resolve problems without additional emotional trauma.

Our Public Access Barristers are highly skilled advocates and will do their utmost to guide you through the Court process, but this form of dispute resolution is not always the best method.

Our lawyers are highly skilled in handling litigation through alternative dispute resolution, such as arbitration and mediation, which results in settling most of our clients» litigation matters out of court.

Through this portal you can: gather together in one spot your favourite items, and let others see your curatorial skills; select any item or portion thereof to crop or manipulate in various ways; download a high resolution version of an image to your computer; or order a reproduction of a work or your chosen detail from it.

Jason has also completed Gerry Spence's Trial Lawyers College, a certificate in Alternative Dispute Resolution from Pepperdine University, Guardian Ad Litem training through King County Superior Court, and the Trial Advocacy Skills program through the National Institute of Trial Advocacy.

Throughout the course, we will consider and practice the lawyering skills needed to ethically represent clients and social causes, through in - class resolution of hypotheticals and experiential learning, such as simulations or role - playing.

Proactive with excellent troubleshooting, problem resolution, and follow - through skills.

As an accomplished and client - centric professional with comprehensive experience achieving client objectives through effective needs analysis and issue resolution, I possess a breadth of knowledge and skills that will allow me to contribute toward the success of your company.

• Interview patients and their families or caregivers to determine type and extent of behavioral issues • Design, develop and implement individually placed programs to help them in countering their behavioral problems • Assist children in acquiring their desired academic goals through counseling and support with self - help skills • Provide counseling to patients individually or in groups depending on initial analysis • Communicate with family members to provide them with insight into patients» behavior problems and possible resolutions • Observe patients to determine changes in behavior over time and to provide them with emotional support during distressing periods • Contact patients» physicians and other specialists with a view to discuss problems as part of coordinated care programs • Assist in creating instructional materials for families and caregivers • Record patient information in an accurate and confidential manner in the facility database

• Entered 2500 customer records within an 8 hour shift by employing exceptional data entry skills • Introduced an electronic inventory system which significantly reduced the time it took to manage office supplies through a manual system • Prepared monthly progress reports • Updated and maintained office calendar of appointments and meetings • Provided assistant with marketing, accounting and promotional campaigns for special projects • Assisted auditors in processing applications and delving into accounts and records • Handled customer complaints by ensuring that they were satisfied with the resolution managed within company protocol parameters

Trained and developed student athletes providing mentorship, articulation, advocacy and problem resolution to build life skills through basketball

Analyze patient satisfaction scores and increase scores by 25 %; increase scores through exemplary customer service, exceptional communication skills, tactical problem - resolution, and staff training in alignment with standardized customer service protocol.

Maintain excellent public relations through use of customer service skills and effective dispute resolution

Utilizing solid communication skills combined with the ability to work collaboratively across all level of the organization, I exceeded operational goals by creating and implementing strategic plans in line with business objectives; improved production, productivity, product quality, and customer service standards through a system of identification, analysis, and swift resolution; completed audits to determine systems improvements; prepared annual budgets; scheduled expenditures; analyzed variances - initiating corrective actions

Through developing empathy, problem solving, and conflict resolution skills, I was able to take on a leadership role within the company.

Key Accomplishments: • Enhanced the guest's positive feedback by 40 % through demonstration of exceptional work etiquette and hospitality skills • Implemented proactive approach in customer complaint resolution enhancing the efficiency of department by 50 %

Intellectually aggressive business professional with profound collaboration and facilitation skills, track record of strategically enhancing business productivity through implementation of intelligent obstacle resolution plans.

Skilled at mounting and achieving operational objectives through strategic planning and review, audits, problem resolution, trend identification, system improvement, etc..

Create Resume Paige Ferguson 100 Main Street, Cityplace, CA, 91019 Home: [phone] Cell: [phone] [email protected] Highlights Resolution - oriented Compelling leadership skills Exceptional multi-tasker Excellent time management Cheerful and energetic Flexible Excellent communication skills Approachable Dedicated team player Compelling Organization skills Detail Oriented Accomplishments Presenting Demonstrated strong communication skills through high school clubs and sports -LSB-...] Continue Reading →

KEY ACCOMPLISHMENTS • Exceeded annual sales target by $ 15K in the year 2014 • Enhanced over all clientele by 30 % through demonstration of highly effective marketing skills • Retained an important customer, engaged in business worth $ 87K annually on the verge of discontinuing the services through prompt complaint processing and issue resolution in collaboration with the QA department on priority basis

PA Reps for staff development and growth opportunities * Plan, assign, and direct work, appraise performance, reward and discipline employees, address complaints and resolve problems within the team * Assist in the hiring process * Assist in the preparation of performance reviews * Deliver performance reviews in conjunction with the Prior Auth Manager * Meet monthly with each staff member to go over performance status * Assist with training as needed * Lead weekly Team meetings with staff to keep them informed of changes to policy and procedures and corporate communications * Meet with the Prior Authorization Management team weekly to report on clinical call center performance and personnel issues Required Qualifications: * High School Diploma or equivalent * Current and unrestricted Pharmacy Technician license * 2 years» experience supervising Pharmacy Technicians in a Call Center environment * Prior Authorization experience * Knowledge of the Pharmacy Benefit Management and / or Health Insurance * Knowledge of Call Center industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the Team.

Required Qualifications * Must be at least 16 years of age * Licensure requirements vary by state * Attention and Focus o The ability to concentrate on a task over a period of time without being distracted * Customer Service Orientation o Actively look for ways to help people, and do so in a friendly manner o Notice and understand customers» reactions, and respond appropriately * Communication Skills o Use and understand verbal and written communication to interact with customers and colleagues o Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times * Mathematical Reasoning o The ability to use math to solve a problem, such as calculating day's supply of a prescription * Problem Resolution o Is able to judge when something is wrong or is likely to go wrong; recognizing there is a problem o Choosing the best course of action when faced with a complex situation with several available options PHYSICAL DEMANDS: * Remaining upright on the feet, particularly for sustained periods of time * Moving about on foot to accomplish tasks, particularly for moving from one work area to another * Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm * Extending hand (s) and arm (s) in any direction * Bending body downward and forward by bending spine at the waist * Stooping to a considerable degree and requiring full use of the lower extremities and back muscles * Expressing or exchanging ideas by means of spoken word; those activities where detailed or important spoken instructions must be conveyed accurately * Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication * Visual Acuity: o The worker is required to have close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts * Occasional lifting of up to 30 lbs; exerting up to 30 lbs of force occasionally and / or up to 10 lbs of force frequently, and / or a negligible amount of force constantly to move objects Preferred Qualifications * Previous experience in a pharmacy, retail, medical, or customer service setting * Previous experience as a Pharmacy Technician * PTCB National Certification Education * High School diploma or equivalent (preferred) Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S..

SUMMARY 35 years of Program Management with a track record of high valued service through program development, productive organizational growth, leadership skills, decision making, critical thinking, conflict resolution and budget management.

Energetic and creative professional, skilled in conflict resolution through proactive communication.

career in customer service, including the opportunity to utilize superior guest service skills,... manager within four months of service through strong leadership, customer service and merchandising skills... work attitude Seasoned in conflict resolution Customer service expert Experience 03/2013 to Current

Bilingual (Spanish and English), self - starter able to train associates, provide positive resolution to problems, maintain employee relations through excellent interpersonal skills, and a strong team player who leads by example.

Tags for this Online Resume: Human Resources Manager, Human Resources Director, Senior Human Resources Manager, Strategic Human Resources Management, Research, Competency models, People review, HR Communications, Employee Engagement and Employment Brand Management, Managing a Results Driven Team, Strategic Business Planning and Reporting, Group Facilitation and Conflict Resolution, Culture Change and Managing Diversity, Organisation Restructuring, Recruitment and Retention, Compensation and Benefits, Managing Skill Shortages, Industrial Relations, Safety and the Environment, Executive Coaching and Mentoring, Corporate Services Management, Project Management, Distance management, Remote location, Senior Business Partner, Private sector, Public sector, Education sector, Professional Services, Health sector, Housing sector, Risk and assurance, Information Technology, IT, Hospitality sector, Legal sector, Accounting sector, Strategic Agility, Influencing and Negotiating, Developing Recruitment Strategies and Corporate Training Programmes, Diversity Management, including Indigenous Human Resources Development, Human Resources Development, People Management, Improving business performance through Organisation Development, Technical Knowledge, Problem Solving and Decision Making, Navigate Hurdles and Sensitive Issues, Client Responsiveness, Communication, Consulting and Monitoring, Team Development, Leadership and Achievement, Integrity, Honesty and Trust, Professionalism and Self Management, Relationship Building and Working with Others, Relationship Management, Continuous Improvement, International Industry Expert, Policy Development, Appreciative Inquiry, Coaching, Mentoring, Technical Training, Employment Brand Manager, Executive, Legislation, Employee relations, Unions, Fellow, Certified, Outstanding employee, Succession Planning, Career Development, Analysis and targeted development of talent and high potential programmes, Performance Management, Collective Bargaining and Disputes Resolution, Health and Safety, Employee Wellness, Employee Assistance Programmes, Pyschographic Profiling, Not - for - profit sector, Building sector, Emergency Management, Business Continuity, Risk Management, Compliance, Governance, Pandemic Planning and Risk Mitigation, People Capability, Media sector, Advising, Leadership and management development

• Accomplished, results - driven professional Contract & Purchasing Specialist and an expert in negotiating and managing contracts with an exceptional performance record; able to increase efficiency and profits while reducing costs through utilization of strong problem resolution skills.

Information Technology (IT) Director — Duties & Responsibilities Manage IT department, customer service technicians, client / staff training, and a multimillion dollar budget Set and strictly adhere to departmental budgets and timelines ensuring timely and cost effective operations Responsible for 150 servers in a VM / SAN environment, Cisco network, and MAN connection between offices Maintain 4 9's uptime on all IT services and attain 100 % SLA compliance with clarification of SOW terms Successfully manage multiple building moves and build outs with zero IT downtime Oversee PBX to Cisco Unified Communications change, VMWare / SAN implementation, and hosting of 20 ASP clients Create and implement complete helpdesk department and remote resolution of client issues Negotiate and administer contracts and partnerships with vendors, service providers, and other parties Configure, troubleshoot, and support 300 + corporate workstations ensuring efficient, effective, and secure operations Oversee remote network access, VPN support, and phone support for remote executives Install, configure, troubleshoot, and support multiple Windows and SQL servers Design and implement enterprise disaster recovery systems, processes, and policies Plan and develop of LAN / WAN hardware and software requirements, updates, and related equipment Facilitate customer contracts / billing, technical support, and end - user training Train large staffs ensuring they understand the brand and adhere to corporate policies and procedures Collaborate with department managers to identify and address security concerns through IT Security policies Author reports concerning IT department operations, suggested hardware / software updates, and other pertinent data Perform all duties with positivity, professionalism, and integrity Consistently recognized and promoted for excellence in team leadership, customer service, and technical skills

Account Representative — Duties & Responsibilities Serve in the US Navy in a variety of leadership positions including recruitment, personnel management, and health services Train and direct personnel ensuring they understand the mission and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Responsible for enlisted and officer recruitment ensuring adequate numbers and excellence in personnel Direct recruitment marketing, applicant interviews and screening, and community presentations Oversee daily office operations ensuring effective, efficient, and professional procedures Manage personnel services including career counseling, human resources, issue resolution, and morale Administer officer reimbursements, leave records, audits, discharges, and information databases Oversee special projects such as volunteer opportunities, deployments, community relations, and academic recommendations Design and implement staff development and recognition programs resulting in enhanced team skill sets and dedication Author and present well researched and written military correspondence, presentations, and other documents Responsible for confidential personnel information, recordkeeping, staff travel and logistics, and information technology Provide skilled dental services including radiology, emergency medical care, and chair - side assisting Oversee operative and oral diagnostic procedures, equipment sterilization, and patient information Develop proficiencies in music theory, arrangements, performances, and training of junior musicians Build and strengthen professional relationships with superiors, peers, and community leaders Consistently broaden skill set through supplementary education in management, finance, and social services Represent the United States Navy with poise, integrity, and positivity

Prompting the use of a conflict - resolution skill and using dialoguing to guide students through the steps can be an effective approach to helping them apply a skill in a new situation.

It is designed to be used with the New Ways for Work: Workbook as a remedial method for workers who have the potential to improve workplace behavior through improved conflict resolution skills.

I work closely with parents to strengthen their limit setting and conflict resolution abilities through improved communication skills, behavior plans and consistency.

High school counselors guide their students through the career and college process to develop post-secondary plans as well as tuning to their academic, personal, and social needs through learning effective social, conflict resolution, decision - making, and communication skills.