Sentences with phrase «resolve issues with our system»

Beta 2 resolves issues with system animations, so they can expect their handset to perform smoothly once iOS 11.3 is released.

Not exact matches

As part of our ongoing system of monitoring, restaurants with an active agency that have not reported donations on a regular basis are also contacted to determine if an issue needs resolved or simply remind the restaurant or agency to send in information on donations.

One major issue that will not be resolved in the next two weeks is how to reform the state's criminal justice system to restore public trust when an unarmed civilian is killed in a confrontation with police.

The next issue we needed to resolve was how to integrate the content made by our authoring tool with the Learning Management System we used for the site.

Genesys Enterprise resolves issues associated with the increasing geographical scope of clients, corporations, governments and institutions, while adhering to a multi-tiered hierarchy (or «federated» system), where total control is centralised but allows individual sites to maintain local control.

Provide technical assistance to support the development of organizational capacity in collaborating project teams to allow for scaling (e.g., development of a business plan, legal assistance with intellectual property issues and incorporation as a non-profit or for - profit entity, as indicated) and help resolving issues such as costing, packaging of programs to fit system needs, and identification of sustainable public or private sources of funding.

The Department also operates as a central resource to research and resolve district level attendance or truancy related issues, provides knowledge about the various district - wide related internal tracking systems, and guidance on effective adherence with state and district level attendance and truancy related governing policies and guidelines.

My favorite aspects of being an appellate judge on the highest state court are that I can work on important cutting edge legal issues and resolve them fairly and justly not only for the parties involved but also for the law of the state, that I discuss the judicial system with the public and listen to the people's concerns, and that I have opportunities to improve the administration of justice.

Intel is committed to product and customer security and is working closely with many other technology companies, including AMD, ARM Holdings and several operating system vendors, to develop an industry - wide approach to resolve this issue promptly and constructively.

The statement says Intel will work with «AMD, ARM Holdings and several operating system vendors, to develop an industry - wide approach to resolve this issue promptly and constructively.»

The developed by B2Broker cryptocurrency exchange may resolve not only this problem, but many others including the issues of regulation and software development aiming to facilitate the integration with any broker or exchange system.

Resolved an issue which sometimes caused the console to get stuck at a loading screen (with a loading spinner only) when downloading a system update.

Eight exchanges have been sanctioned, with 30 days to resolve their issues and safeguard their systems.

The Problem with Seniority «The paradox of meritocracy» is an issue that apparently needs resolving, but there are problems baked into any reward system.

Excelling as a Customer Service Specialist with JPI Systems, answering customer calls, resolving customers» technical issues, upselling products, and handling billing / order processing concerns.

Delivering overarching front desk support — including scheduling, answering phones, resolving issues / complaints, checking in visitors, and maintaining visitor logs — while driving the achievement of business goals in front desk support roles with Pivotal, Inc. and Granular Systems, respectively.

• Diagnosed and resolved technical issues with assigned systems and user pools, and ensured that measures were taken to minimize ICT problems.

Will process tickets, liaise with customers, update and maintain systems, resolve issues.

Provide prompt response and resolution of issues arising minimizing downtime collaborating with application programmers, system programmers and hardware teams to resolve issues.

-- Providing secretarial and clerical support for the school along with resolving operational issues — Taking initiative to solve the problems — Providing information and assistance to staff, students, parents and visitors — Performing bookkeeping and accounting duties where necessary — Monitoring school system security and key controls — Coordinating special projects — Ordering and maintaining supplies and equipment

Communicate nationwide via a telephone system with TSA Airport personnel in order to resolve passengers» security's issues.

Troubleshoot and resolve issues with patient comfort, coil contact, and TMS system setup throughout treatment.

Provided SAP testing and collaboration with engineers that determined system double billing and double shipping issues, and worked to resolve in timely manner, and successfully oversaw entire Order Delivery process.

Managed all customer service requests from clients and worked directly with insurance companies to resolve any issues, allowing Insurance Officer to concentrate on sales, and maintained computer appointment system and appointment calendar.

* Experience in resolving issues related to Salesforce Integration with other systems.

Receptionist — Somers Services & Supplies, Denver, CO — 6/2013 — Present • Maintain an intricate telephone switchboard in a high - volume environment, consistently offering prompt and professional service to callers • Use a friendly and professional tone to greet all arriving clients, determine the reason for their visit, and connect them with the appropriate department in a timely manner • Overhaul the company's entire filing system, transitioning from paper to electronic records, and increasing daily productivity by 40 percent • Succeed in retaining important clients by resolving complaints and account issues and providing continual correspondence through telephone and email with a same - day response policy • Organize the manager's schedule regarding conferences, appointments, and meetings, prioritizing according to deadlines, booking travel and accommodation, and rescheduling when necessary • Received promotion to front desk team leader for outstanding customer satisfaction rates confirmed by surveys and reviews, as well as organized and progressive record maintenance techniques

Work with DBAs, Webpshere admins and other applications personell perform daily operations tasks; resolve system alerts related issues and provide root cause analysis in close cooperation

Call Center Customer Service Representative — Cox Communications, Wichita, KS — April 2015 — Current • Retrieve account information from system • Obtain and verify customer account information • Document call details and customer service requests • Respond to customer service requests in a timely manner • Contribute to team that has cut open service ticket time by 10 percent while increasing customer satisfaction by 25 percent • Interface with service scheduling systems to resolve customer complaints • Refer difficult requests to specialists • Arrange to contact customers when issues have been resolved

[06 / 2005 — 07/2013] Accounts Payable Manager • Managed special projects as assigned, operated effectively under changing circumstances • Developed and maintained internal controls and provided guidance to staff on system issues and coordinated system upgrades • Recommended, developed and implemented new processes to continually improve the effectiveness and efficiency of the department • Effectively managed a team by recruiting, developing, setting priorities and providing clear direction to the employees • Provided overall leadership to the department ensuring all deadlines are met and customer issues, concerns and questions are resolved in accordance with the company's and State's policies and regulations • Provided direction and planning to the department to ensure that all departmental processes are performed properly and in a timely manner and that department projects are kept on target

• Recorded customer interactions in call center's ticketing system, and escalated issues that could not be immediately resolved with second - tier technical support.

• First - hand experience in developing travel itineraries for clients by determining their travel requirements and budget constraints • Highly skilled in booking complex multiple leg international itineraries by using preferred vendors • Exceptionally well - versed in arranging and coordinating travel schedules and ensuring that appropriate reservations are made • Proven record of efficiently arranging external services such as transportation and extended road travel • Deeply familiar with preparing customized itineraries to suit clients» specific preferences • Highly experienced in modifying existing bookings to suit changes in clients» circumstances and preferences • Qualified to use the Global Distribution System (GDS) to make and confirm bookings • Adept at researching popular holiday destinations and keeping updated about travel industry news • Proficient in using promotional techniques to sell itinerary tour packages to existing and new clients • Competent in handling unforeseen circumstances such as flight cancelations and delays and determining eligibility for money returns • Proven record of booking tickets and accommodation and securing rental transportation from third party vendors, both locally and internationally • Demonstrated expertise in resolving clients» issues in a bid to ensure repeat business from them

• Organized and processed paperwork, reports and all kinds of claims documentation • Entered, recorded and reviewed claims into claims information management system • Performed verification checks on the customer / claimant loss - claims following company's standard policies and procedures • Attended to clients, claimants, field appraisers and management queries, regarding claims using the claims MIS • Forwarded appropriate claims for new losses verifying data for accuracy • Performed billing and payment processes • Processed routine claims transactions related to reserves and issued required checks or receipts • Resolved all kinds of issues / problems regarding claims and payments • Regularly run and generated claims reports for management • Gave formal presentations regarding all claims activities to the senior management at the bimonthly • Utilizing outstanding communication and interpersonal skills maintained strong and positive relationships with the providers, the claimants, and the clients • Provided company with necessary clerical support like handling fax, attending and making telephone calls as directed, filing and photocopying, matching checks with receipts etc. • Prepared, updated and organized customer and client's files • Managed all types of correspondence preparing, reviewing and sending memos, letters, emails, reports, applications, and forms • Provided effective CSR to providers, field appraisers, agents, insurance agencies, clients and customers • Matched incoming emails, mails, and faxes with the claims records • Arranged and set up medical appointments for health claims • Kept department's office supplies stocked • Maintained confidential claims information including correspondence with sensitive information • Accelerated claims correspondences as well as updated claims diaries • Worked in a team on several pilot claim projects • Reviewed and kept the record of closed files

IT Support Engineer — Ellis Memorial Hospital — Sacramento, CA — February 2015 - present • Provide desktop support for more than 300 doctors, nurses, and hospital technicians • Maintain and troubleshoot network of 500 computer and mobile devices • Create internal documentation for software / Cloud - based application use • Cable new hospital wing and integrate into larger network, migrating user accounts from previous systemComputer Support Specialist — LearningTech — Austin, TX — January 2013 - June 2015 • Set up new user accounts on the content management system, email exchange server, and trouble ticket system • Provided in - person and remote support to more than 50 customers • Ran help desk and resolved issues with guaranteed response time of 24 - 36 hours • Set user permissions following company security guidelines

RELATED QUALIFICATIONS • Ability to identify and resolve problems in software installation and functioning • Skilled in setting up local and third party networks, installing new internet WIFI, Ethernet and DSL connections • Proficient in installation of relevant software when installing a new hardware device • Well versed in setting up multimedia screen and equipment for enlarged display and presentations • Familiar with android tablets, developing, downloading and managing applications for the same • Competent at handling firewall and malware issues • Proficient in formatting PCs and retrieving accidentally deleted data from the system when needed

Executed other assigned tasks as delegated by the Director of Technology * Research and resolve issues with internal systems as well as those hosted by service providers.

• Act as the first point of contact for customers or users looking for solutions to their information technology problems • Coordinate and schedule information technology support through tickets • Review incoming tickets and determine priorities by figuring out which ones need the most help • Respond to tickets by providing step by step guides or asking for additional information • Communicate with customers to keep them in the loop about service ticket progress • Interview customers directly or over the telephone to acquire details of problems with their computers or peripherals • Assist customers by working out reasons for faults and explaining why they transpired • Troubleshoot software and hardware issues including license problems, file corruption and component malfunction • Set up new computer systems and peripherals and upgrade existing ones • Install and configure operating systems and monitor and maintain networks and systems • Set up new user accounts and profiles and handle any corresponding password issues • Resolve incidents with peripherals such as printers, copiers and scanners • Track daily performance of systems and conduct analysis in order to improve system performances

Effectively troubleshoot a variety of issues ranging from Tier I to Tier III with the backup system and resolve issues in a timely manner.

Take inbound calls to assist member with healthcare questions, collect information and update in the system, and resolve issues.

• Arbitrate software application installation and upgrading processes, system inspection and troubleshooting procedures • Execute network channeling, wireless configuration and connectivity set up • Evaluate existing routing, LAN / WAN, network type and security status and take measures to enhance the same • Collaborate with telecommunications department to ensure delivery of highest quality network services to customers • Coordinate with IP service providers for inter and intranet provision and maintenance • Identify hardware and software threats proactively, initiate maximum protection SOPs for the same and recover systems in case of infection • Facilitate users in creating and maintaining new accounts • Conduct regular analysis and maintenance of voice, video and data communication networks • Carryout problem identification, resolution and general troubleshooting of network related issues • Generate and handle email, data distribution and communication systems • Provide help desk support and perform hardware and software installation and network configuration • Take periodic backup of systems and provide the users with same in case of system collapse • Repair and replace faulty or damaged network cabling as and when required • Facilitate the team in development of new network designs and architecture • Connect user servers with other servers at various workstations using localized internet services • Initiate, develop, implement and enhance network security policies • Track and resolve fault tickets using latest TCP based troubleshoot strategies in minimal time • Determine all aging servers and systems and upgrade the same to latest Operating System versions • Maintain productive business relations and effective communication channels with department coordinator and broadband vsystem inspection and troubleshooting procedures • Execute network channeling, wireless configuration and connectivity set up • Evaluate existing routing, LAN / WAN, network type and security status and take measures to enhance the same • Collaborate with telecommunications department to ensure delivery of highest quality network services to customers • Coordinate with IP service providers for inter and intranet provision and maintenance • Identify hardware and software threats proactively, initiate maximum protection SOPs for the same and recover systems in case of infection • Facilitate users in creating and maintaining new accounts • Conduct regular analysis and maintenance of voice, video and data communication networks • Carryout problem identification, resolution and general troubleshooting of network related issues • Generate and handle email, data distribution and communication systems • Provide help desk support and perform hardware and software installation and network configuration • Take periodic backup of systems and provide the users with same in case of system collapse • Repair and replace faulty or damaged network cabling as and when required • Facilitate the team in development of new network designs and architecture • Connect user servers with other servers at various workstations using localized internet services • Initiate, develop, implement and enhance network security policies • Track and resolve fault tickets using latest TCP based troubleshoot strategies in minimal time • Determine all aging servers and systems and upgrade the same to latest Operating System versions • Maintain productive business relations and effective communication channels with department coordinator and broadband vsystem collapse • Repair and replace faulty or damaged network cabling as and when required • Facilitate the team in development of new network designs and architecture • Connect user servers with other servers at various workstations using localized internet services • Initiate, develop, implement and enhance network security policies • Track and resolve fault tickets using latest TCP based troubleshoot strategies in minimal time • Determine all aging servers and systems and upgrade the same to latest Operating System versions • Maintain productive business relations and effective communication channels with department coordinator and broadband vSystem versions • Maintain productive business relations and effective communication channels with department coordinator and broadband vendors

Worked with QA analysts, business analysts and business units in resolving issues found during system testing, integration testing and user acceptance testing.

Aqua America, Henderson, NV 2014 — Present Administrative Aide • Plan and organize the company's key administrative duties by providing support to various departments • Prepare forms and reports in sync with departmental policies • Oversee expense budgets and ensure that all expenditure remains within the set budget parameters • Track all record keeping and job progress • Coordinate processing of all departmental invoices and ensure that they are submitted to the accounts department on time • Generate purchase orders and invoices using pre-specified systems • Prepare monthly compliance reports such as DMRs and ensure that they are submitted for approval on time • Organize and maintain department files, plans, and records • Interface with customers and vendors and resolve issues and respond to requests • Prepare correspondence and handle incoming and outgoing mail

Summary: Experienced problem solving, troubleshooting Support Technician with abilities working with multiple platforms (Mac, Windows, Android, IOS) using ticket systems, to resolve network, applications related issues.

Reimaged all workstations / laptops and collaborated with vendors to resolve all hardware / software issues and system performance.

Maintain alarm systems by placing work orders for malfunctioning alarm equipment and working with 3rd party service technicians to resolve alarm equipment issues

Worked closely with application administrators and developers to resolve complex systems related problems such as memory usage, performance issues, software build problems and network connectivity issues.

QUALIFICATIONS Over 10 + years of communicating effectively and efficiently to assist the goals and identify needs of clients to provide technical support in a consultant / trusted advisor role * Ability to installed software, modified and repaired hardware and resolved technical issues compiled and accurately entered electronic data in systems * Proven track record of successful program management with proven ability to inst...

Summary Client Service Accounting Supervisor Proficient in all areas of bookkeeping through general ledger and journal entries along with analytical and organizational skills used to understand and resolve issues within Billing, Booking and Financial / Data Management Systems.

Scheduled Board of Directors meetings and assisted with meeting materials and agendas.Maintained and coordinated executive and senior management vacation, day - to - day meeting and travel schedules.Served as a professional representative of the CEO to executive clients, investors and board members.Collaborated with other administrative team members, human resources and the finance department on special projects and events.Developed and managed third - tier resolution process to resolve issues originating from the customer retention team.Provided logistical support to visiting executives in coordination with other Executive Assistants.Handled and distributed all incoming and outgoing mail.Wrote and distributed meeting minutes to appropriate individuals.Open, read, and wrote answers to routine letters.Created and maintained computer - and paper - based filing and organization systems for records, reports and documents.Investigated issues and problems and drafted responses to urgent requests.Served as a liaison between company president and clients regarding client accounts and new business.Approved travel expenses and reimbursement requests.

Analyze and resolve issues with connectivity, hardware, software, and operating systems.

• Provided workstation integration solutions to clients, performed hardware and software installation initiatives, performed IT service and successfully resolved performance issues with IT systems and related networking equipment.