Sentences with phrase «resolve needs of customers»

Apply problem - solving techniques in order to resolve needs of customers with empathy and confidence.

Utilize effective techniques to resolve needs of customers with empathy and confidence.

Not exact matches

Companies can not forget the importance of a customer's need to dictate how and when issues are resolved.

to send you a welcoming email and to contact you about your use of the Site, to respond to your emails, submissions, comments, requests or complaints, to perform after - sales services, to anticipate and resolve problems with our Service, to respond to customer support inquiries, for assistance with our product and service development, and to create and inform you of new products and services from MomsTeam that better meet your needs;

in 3 months went to fix 2 times, don't start, the towing guy show me receipts for 7 prius daily, very bad sign, never go to west kendall toyota, very bad customer service, got my new plate after 7 days the temporary expire, fast service department but don't know what happen with my prius v 4, they only have 1 master technician for prius to resolve starting problems and reset software and he is on vacations, keep driving but scare about reliability, good on gas, smooth ride but paying $ 37.560 for a prius???? its ridiculous, same price that any lexus, no government incentives, just for all electric cars or plug - in, after my last visit now my car don't recognize the key, need to press to open doors and use the key just in front of the start bottom to start the car, even doing that, some times don't start, is amazing, don't recommend to buy a prius, price to high, if you use your car for daily commute you will get your money back on saving gas in 10 years, time to change the car, I driving with Uber and Lyft and only one thing is great» «45 mpg» combined, that's it.

The Micra Active is offered with a 2 - years / 50, 000 kms warranty and the company has set up «Nissan Care» customer contact centre to resolve the needs and queries of buyers.

It has been determined after full testing of the BlackBerry Bold 9700 upgrade software, there are several issues that will need to be resolved prior to making the software available to our customers.

The support hub was designed with the specific needs of each Velocity Micro customer in mind, providing a more efficient customer experience and allowing users to resolve and research issues any time, day or night.

Customer Service — In terms of customer service, this is extremely important these days because you need to be able to get in contact with your provider to make changes to your policy or resolve any worries yCustomer Service — In terms of customer service, this is extremely important these days because you need to be able to get in contact with your provider to make changes to your policy or resolve any worries ycustomer service, this is extremely important these days because you need to be able to get in contact with your provider to make changes to your policy or resolve any worries you have.

United India Insurance Company resolves to offer a wide array of insurance plans to cater to insurance needs of customer from all walks of life.

This Chatbot intends to cater a superior customer experience and lets the customers correspond in a natural way, get instant quotes of their premium and resolve their issues and facilitate their basic needs on the go.

In view of this, SUD Life is sensitive to customer needs and aims to resolve queries to their satisfaction.

Blocknubie is a decentralized start - up ecosystem and market economy targeted at resolving the challenges of starting a successful blockchain business.Blocknubie aims to simplify and automate the start - up process from ideation through to customer acquisition.Blocknubie will facilitate onboarding of traditional entrepreneurship onto the blockchainThe platform guides end - users and blockchain startups towards setting up your business quickly and effectively, complemented with a number of DApps to enhance success, structure and speed of the processAs a decentralized market - based economy Blocknubie focuses on meeting all of Blockchain startup needs including development tools, advisory services and most importantly capital and investment.

Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Listen attentively to customer needs and concerns; demonstrate empathy Clarify customer requirements; probe for and confirm understanding of requirements or problem Meet customer requirements through first contact resolution Confirm customer understanding of the solution and provide additional customer education as needed Prepare complete and accurate work and update customer file Communicate effectively with individuals / teams in the program to ensure high quality and timely expedition of customer requests Effectively transfer misdirected customer requests to an appropriate party Contribute ideas on ways to resolve problems to better serve the customer and / or improve productivity Participate in activities designed to improve customer satisfaction and business performance Occasionally use decision - support tools to answer questions Solve problems that are sometimes unstructured and that may require reliance on conceptual thinking Offer solutions to issues that are often non - standard / non-routine and require some clarification Maintain broad knowledge of OnStar products and services Warehouse Assiciate.

Assess customer needs and determine recommended approach to resolve matters of significance.

Retail Sales Consultants work in the retail sector in a customer - facing capacity, evaluating customer needs, recommending products, collecting payments, resolving customer complaints, and providing a superior level of customer service.

Skills Requirement: The candidate who is interested in applying for the job needs to have certain skills that make him or her eligible for the job, the skills that re required include good oral and written communication skills, ability to deal with difficult and irate customers, patience, should be a good listener, should be able to resolve the customers queries, sound knowledge of the companies policies and procedures, good knowledge of various insurance products being sold, good computer skills, good typing speed and hard working.

Resolve issues with customer billing and cash application by understanding the issue, researching potential drivers, and identifying potential solutions that meet the need of the company and the customer.

Client services managers are generally responsible for overseeing the activities of client service staff to ensure the needs of customers are met and their problems resolved.

Expertise in resolving the needs and problems of customers.

Ensure that customers complaints, needs, and issues are resolved within the provided guidelines and standards of Walmart

• Greeted customers and provided them with assistance in locating products • Demonstrated product features as and when needed • Maintained inventory and shelf stocking activities • Resolved customers» concerns and issues • Closed sales and ensured delivery of products • Provided after sales services

Served as member of the customer service quality monitoring and survey support team, resolved customer complaints and routed customers to appropriate department when needed.

Supervisor — Tarek Steel Supply, Boulder, CO — April 2009 — May 2013 • Managed a team of 14 - 18 customer service associates per shift and modified arrangements as needed to accommodate employees who were sick or unable to make their shift • Created team goals and incentives to encourage unity, superior customer service, and overall success • Strategized with colleagues to provide suggestions for marketing product and organizing displays • Assisted customers and resolved issues to maintain credibility and brand image

Handled, coordinated, addressed and resolved customer issues and all needs of their assigned accounts

• Track record of assisting with the realization of the company's maximum profit contribution • Documented success in training staff members and reviewing their performances by implementing core training programs • Demonstrated ability to procure inventory and office supplies by creating and maintaining effective liaison with procurement officers and vendors • Known for resolving clients» issues and complaints by staying within the parameters of company protocol • Proven ability to improve customer relations through implementation of customer support programs and initiatives • Effectively able to assist marketing and promotion teams with visual merchandising efforts by providing them with logistical and administrative support • Competent in handling recruiting efforts and advising store managers of staffing needs and personnel issues • Proficient in facilitating clear communications between different departments by creating a workable bridge between them • Adept at scheduling product knowledge sessions with various sales representatives to provide them with insight into new products on existing product lines • Proven record of proactively building and maintaining customer relations with a view to maximize sales • Able to create and maintain positive work environments for staff members in a bid to retain them • Excellent skills in assisting managers in organizing, planning and implementing administrative strategies • Qualified to coordinate office operations by ensuring that schedules and objectives are met properly

Food Server — Bob's Barbeque — 6/2013 — 3/2015 • Served meals to customers and ensured all of their needs were met during their visit • Won Employee of the Month two times during employment at the restaurant • Answered customer questions and helped resolve any concerns more than 90 percent of the time • Prepared soft drinks, coffee, tea, and more for guests and delivered to the table • Restocked all paper products for the drink station, such as straws, napkins, and sweeteners

• Conduct research activities in area of concern and provide valuable feedback to the management • Write and edit management documentation and assist managers in tracking projects • Assist in the creation and implementation of strategic management plans • Participate in iteration planning and requirements gathering activities • Act as a coordinator between different projects • Make sure that all projects are implemented according to set requirements and guidelines • Keep team members of each project up to date with project status and issues • Provide support to general office duties such as budget reconciliation, correspondence and database management • Assist senior management to set organizational goals and objectives • Use technology to perform mathematical calculations and research activities • Provide internal meetings facilitation with various project teams • Suggest ways to improve internal operations effective and productive • Make sure that all concurrent projects are launched on published schedules • Create and maintain databases for management tracking purposes • Perform data entry services to handle project information • Assist in resolving project design and resource issues to minimize delays • Assemble and analyze statistical data and provide meaningful interpretations • Establish and maintain effective communication with customers to ensure recurring business opportunities • Develop and deliver instructional materials for each individual project • Provide administrative backup support for various positions within the management on a need basis

Skills • Strong interpersonal and communication abilities • Able to multitask and stay organized in high - pressure environments • Diplomatic and professional in resolving customer problems and concerns • Effective manager of tables and wait times for smooth seating process • Organized and detail - oriented • Familiar with GuestBridge Reserve and OpenTable reservation software • Proactive and decisive in meeting needs of both guests and staff

• Greet customers and assist them with the queries regarding product location • Provide customers with information on product features and aftersales services • Clean and stock shelves and display cases and tables • Ascertain that all displayed items have current price tags on them • Receive merchandize from vendors and suppliers and compare invoices to items that have been actually received to ensure accuracy of shipment • Make arrangements for received merchandize to be stored in the warehouse or delivered to the front end for displaying purposes • Physically wheel received items to the store and display them according to company policy • Take inventory of merchandise to determine items that need to replenished or reordered • Maintain communication with procurement officer to provide them with information on required items • Stamp, attach and change price tags in accordance to evolving store policies • Handle cycle counts of inventory and assist in packing products into kits • Provide product availability information to customers and assist them throughout the purchasing process • Handle shelf allocation and rotation procedures, along with building displays and handling loading and unloading of merchandize onto / from delivery trucks • Take customers» complaints, refer them to appropriate store personnel and assist in resolving customer complaints in a proactive manner

Administrative Coordinator: - Delivers incoming faxes, mail and / or packages to the appropriate person upon receipt and processes outgoing mail daily - Organizes and coordinates meetings, conferences and travel arrangements as needed - Prepare and modify documents including correspondence, reports, drafts, memos and emails - Performs clerical duties such as typing, filing, and proofreading as required - Maintains and retrieves electronic and hard copy documents as needed - Word Processing - Ordering Supplies from Office Depot - Maintains office inventory and places supply orders when needed - Oversees the cleanliness of the office and reports any issues or repairs needed to management - When appropriate, aids in resolving customer concerns and issues and works closely with co-workers to ensure the highest level of customer service and satisfaction is achieved - Promotes effective and efficient utilization of office resources and supplies - Supports staff in assigned project based work We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Reliable team player; LTC / closed door experience and FrameworkLTC software working knowledge is a plus Duties: - Verifying orders and clarifying information if needed - Data entry (patients, prescribers, payers, prescriptions, literal orders, etc.)- Adjudicating claims and resolving denials - Filling prescriptions using different type of packaging (vials, blister cards, unit dose, etc.)- Answering phone calls and assisting customers with their inquiries in a professional manner - Maintaining sufficient drug and supplies inventory and placing orders as needed - Keeping the pharmacy area clean - Performing other duties as needed

Successful in handling variety of complex banking service inquiries, resolving customer issues, identifying customer needs, and providing first - tier technical support.

Proactively resolve issues of customers and sales associates, escalating to upper management as needed.

• Direct and manage serving, bar, and kitchen staff of 50 personnel; schedule shifts and assign facility stations; deal with conflicts and resolve issues to maintain a motivated staff and meet the needs of customers.

• Supervise the activities of the staff on a daily basis • Ensure that all departmental sales goals are met effectively • Establish daily production schedules and ensure that all priorities are set efficiently • Determine and implement departmental procedures as deemed appropriate • Allocate and monitor work activities • Develop employee schedules and ensure compliance • Determine staffing needs to ensure continuous flow of work • Resolve customers» complaints and issues in a proactive manner • Maintain quality control of both goods and services

• Greet restaurant patrons and ensure that they are seated properly by coordinating service through restaurant hosts • Oversee the customers to ensure that they are being well taken care of by the restaurant staff • Estimate food consumption and coordinate with suppliers to make sure that food and beverage items do not run out • Oversee cleaning of the kitchen and make - certain that employees conform to food safety and general hygiene principles • Monitor actions of staff members, take corrective action where needed and intervene in adverse situations • Direct the cleaning of the restaurant and ensure that liquor regulations are strictly followed • Take complaints from customers and attempt to resolve them by prioritizing customer satisfaction • Arrange for purchase, maintenance and repair of restaurant equipment and furniture • Monitor cash flow and ensure that the cash register is appropriately balanced at the end of the day • Assist in planning menus and indulge in marketing activities to increase the restaurant's presence in the industry

EMPLOYMENT HISTORY July 2015 — Present Caftan Event Solutions — Mount Holly, NJ Event Manager • Lead all events following quality assurance guidelines • Manage success execution of all events • Perform pre-event coordination activities • Monitor overall even flow and make adjustments as and when needed • Perform post-event activities such as data entry and reporting • Assign and direct staff to their duties • Manage and resolve customer complaints

Beta Tech — Meadville, PA Network Administrator Jan 2006 — Mar 2013 • Designed and implemented a complex network system that used both LAN and MAN technologies • Placed advanced VSS to support switching and routing spanning five office locations • Developed and sustained different types of networks • Configured and maintained firewalls • Implemented and configured Storage Area Network devices • Maximized customer operational performance by resolving IT issues • Maintained upgrades and monitored all server and internal infrastructure equipment • Established network specifications • Maintained network performance on need basis

• Provide product information to Spanish and American clients • Respond to customers» queries and provide apt solutions for problems • Train other bilingual customer service professionals to perform duties in a profound manner • Develop and implement policies and procedures to work with a bilingual customer base effectively • Provide product demonstrations in English and Spanish • Provide translation services to Spanish customers when the need arises • Provide customers with detailed product information in their language of choice • Ensure that customers» orders are taken properly and delivered to in a time - efficient manner • Provide after sales services over the telephone and in person • Resolve customers» complaints efficiently and record feedback

• Act as the first point of contact for customers or users looking for solutions to their information technology problems • Coordinate and schedule information technology support through tickets • Review incoming tickets and determine priorities by figuring out which ones need the most help • Respond to tickets by providing step by step guides or asking for additional information • Communicate with customers to keep them in the loop about service ticket progress • Interview customers directly or over the telephone to acquire details of problems with their computers or peripherals • Assist customers by working out reasons for faults and explaining why they transpired • Troubleshoot software and hardware issues including license problems, file corruption and component malfunction • Set up new computer systems and peripherals and upgrade existing ones • Install and configure operating systems and monitor and maintain networks and systems • Set up new user accounts and profiles and handle any corresponding password issues • Resolve incidents with peripherals such as printers, copiers and scanners • Track daily performance of systems and conduct analysis in order to improve system performances

• Act as first point of contact by welcoming customers in the retail store • Engage customers in short dialogue to determine their purchasing needs • Escort and direct customers to the correct aisle or shelf that holds their choice of products • Provide customers with product information and demonstrate product features • Answer customers» questions about product features • Provide customers with pricing information and any special discounts or promotions that the store is offering • Attach price tags to each item and make sure that they reflect updated price information • Guide customers to assist them making purchasing decisions • Provide customers with warrantee and after sales services • Ensure that shelves are stocked properly and that all items and shelves are dusted and cleaned periodically • Ensure the overall cleanliness and maintenance of the store • Guide customers through the payment procedure by taking cash or processing credit cards in exchange of sold items • Handle refunds and exchanges and associated paperwork • Balance cash registers at the end of the shift and make sure that there is sufficient change available for the next shift • Order merchandise and make sure that newly received items are placed on shelves appropriately • Arrange store and window displays for products on promotion • Ensure that any discrepancies are communicated to the manager immediately • Take and resolve customers complaints and relay complicated ones to the supervisor

Entry - level tech support associate needed for a full - time, temporary position conducting research, evaluating needs, troubleshooting and resolving issues, supporting the technical needs of customers.

* Analyze, evaluate and work to resolve customer inquiries and issues * Interact with customers in a courteous and professional manner * Effectively communicate issues and resolutions to customers and appropriate internal staff * Use judgment and problem - solving skills to solve customer problems * Use multiple screens of information simultaneously to address customer needs * Follow processes according to contact center standards to ensure contact handling accuracy and operational effectiveness * Use technology tools as directed and within established guidelines * Adhere to precise work schedules, taking continuous phone calls for extended periods of time * Answer prior authorization inquiries calls as well as research and resolve formulary and benefit issues * Consistently meet established productivity, schedule adherence, and quality standards * Performs other duties as assigned by management Education / Experience: * High School Diploma or equivalent * Minimum one (1) year current / recent Pharmacy Technician experience in healthcare setting * PTCB Pharmacy Certification required or ability to obtain within six - months of employment

Lead the planning and implementation of projects for a social touch screen technology company Facilitated the day - to - day operational aspects of project scope, goals, and deliverables Met with customers to go over details of what was needed for the development and creation of their software applications Identified resources needed to achieve project completion and scheduled project time lines Constantly monitored and reported on the progress of projects to management, identified risks, milestones, and resolved any road blocks through project completion Conducted GoToMeetings for new clients to gather information, train, and keep them informed of what was required for their new hardware and software installs.

Responsibilities * * Must display excellent customer service skills when interacting with patients and coworkers * Provide leadership to Concierge Pharmacy Technicians as needed * Enrolls patients in our bedside medication delivery program * Works collaboratively with inpatient pharmacists, social workers, and case managers to resolve patient insurance and affordability issues * Delivers medications to patient's bedside and collects payment * Collaborates with pharmacy leadership to improve workflows as necessary * Role may include delivering medications to clinic locations on the main campus * Note: These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities.

Recommended and helped customers select merchandise based on their needs.Exchanged returned merchandise for customers quickly and efficiently.Served as liaison between customers, store personnel and various store departments.Confirmed that appropriate changes were made to resolve customers» problems.Informed customers about sales and promotions in a friendly and engaging manner.Tracked down sources of special products and services to meet customers» special needs.

Recommended and helped customers select merchandise based on their needs.Confirmed that appropriate changes were made to resolve customers» problems.Informed customers about sales and promotions in a friendly and engaging manner.Tracked down sources of special products and services to meet customers» special needs.

Took necessary steps to meet customer needs and effectively resolve food or service issues.Mastered Point of Sale (POS) computer system for automated order taking.

¥ Considerable experience with customer relations and sales ¥ Profound knowledge of marketing and promotional strategies ¥ Adept at assessing customer needs and resolving any issues ¥ Ability to quickly resolve staffing issues ¥ Adept at working under pressure ¥ Willing to work flexible schedules ¥ Solid communications skills