Sentences with phrase «resolved by calling our customer service»

If you have any dispute with or claim against us or any of our affiliates (a «Claim») arising out of or relating to the Application or this Agreement, and the claim is not resolved by calling our customer service department at (877) 4 - SHOWTIME -LRB-[phone]), you and we each agree to resolve such disputes through an individual binding arbitration or an individual action in small claims court.

Not exact matches

The lawsuit asserts that Tucker tried to resolve the dispute by calling Chase's customer support service directly.

Most customer concerns can be resolved quickly and to the customer's satisfaction by calling our Customer Service Department at 1-877-8customer concerns can be resolved quickly and to the customer's satisfaction by calling our Customer Service Department at 1-877-8customer's satisfaction by calling our Customer Service Department at 1-877-8Customer Service Department at 1-877-881-0947.

I spoke with customer service, so don't bother writing back that I can resolve this by calling the 1800 number.

A Medical Billing Customer Service Representative receives a high volume of telephone calls and maintains a solid customer / patient relationship by resolving problems, answering questionsCustomer Service Representative receives a high volume of telephone calls and maintains a solid customer / patient relationship by resolving problems, answering questionscustomer / patient relationship by resolving problems, answering questions, and...

Resolved operational and logistical escalations for Customers, Merchants, and Dashers by e-mail, phone call, and client chat services.

Responsible for responding to customer phone calls by listening empathetically to the customer, clarifying and assessing customer needs, and resolving billing and basic service issues in a prompt and effective manner.

• Respond to telephone calls by following the company's specific procedures and protocols • Introduce self and company over the telephone and inquire into how a customer wants to be assisted • Listen to the customers» problems carefully and jot down any important points • Ask questions to determine details of problem and note down important information • Diagnose and resolve technical glitches in systems and run customers through appropriate steps to solve problems • Analyze problems and instruct callers on how to resolve them by walking them through each step • Provide walk - throughs to customers and inquire into any changes that transpire • Troubleshoot problems by applying advanced knowledge of software and hardware systems • Escalate complicated issues to the supervisor or appropriate departments and perform regular follow up • Create tickets in the system according to specified procedures and ensure that they are followed up on priority basis • Respond to inquiries regarding services and timelines through emails, tickets and over the telephone • Ascertain that all customer information is kept safe and confidential at all times • Create and maintain records of calls on each shift and use them for troubleshooting and reference purposes • Ascertain that irate customers are handled according to specific company protocols and supervisors» orders • Inform supervisors of any recurring problems in customers» accounts and ensure that they are resolved immediately • Keep abreast of changes and trends in system information and technology updates

VOCA, Bowbells, ND 8/2011 — Present Help Desk Specialist • Receive incoming calls from customers and provide them with assistance with their queries • Provide customers with solution walkthroughs to ensure that their issues are resolved • Ask questions to determine customers» problems and determine how to go about providing solutions • Record events and problems and resolutions in predetermined log books • Follow up with customers to determine if their issues have been resolved • Monitor helpdesk activities, ensuring that each agent is providing the best possible customer services • Assist customers in person by modifying their configurations, utilities and software default settings for their workstations • Install, test and configure new workstations and peripheral equipment according to established standards

Call Center Customer Service Representative — Cox Communications, Wichita, KS — April 2015 — Current • Retrieve account information from system • Obtain and verify customer account information • Document call details and customer service requests • Respond to customer service requests in a timely manner • Contribute to team that has cut open service ticket time by 10 percent while increasing customer satisfaction by 25 percent • Interface with service scheduling systems to resolve customer complaints • Refer difficult requests to specialists • Arrange to contact customers when issues have been resoCall Center Customer Service Representative — Cox Communications, Wichita, KS — April 2015 — Current • Retrieve account information from system • Obtain and verify customer account information • Document call details and customer service requests • Respond to customer service requests in a timely manner • Contribute to team that has cut open service ticket time by 10 percent while increasing customer satisfaction by 25 percent • Interface with service scheduling systems to resolve customer complaints • Refer difficult requests to specialists • Arrange to contact customers when issues have been Customer Service Representative — Cox Communications, Wichita, KS — April 2015 — Current • Retrieve account information from system • Obtain and verify customer account information • Document call details and customer service requests • Respond to customer service requests in a timely manner • Contribute to team that has cut open service ticket time by 10 percent while increasing customer satisfaction by 25 percent • Interface with service scheduling systems to resolve customer complaints • Refer difficult requests to specialists • Arrange to contact customers when issues have been rService Representative — Cox Communications, Wichita, KS — April 2015 — Current • Retrieve account information from system • Obtain and verify customer account information • Document call details and customer service requests • Respond to customer service requests in a timely manner • Contribute to team that has cut open service ticket time by 10 percent while increasing customer satisfaction by 25 percent • Interface with service scheduling systems to resolve customer complaints • Refer difficult requests to specialists • Arrange to contact customers when issues have been customer account information • Document call details and customer service requests • Respond to customer service requests in a timely manner • Contribute to team that has cut open service ticket time by 10 percent while increasing customer satisfaction by 25 percent • Interface with service scheduling systems to resolve customer complaints • Refer difficult requests to specialists • Arrange to contact customers when issues have been resocall details and customer service requests • Respond to customer service requests in a timely manner • Contribute to team that has cut open service ticket time by 10 percent while increasing customer satisfaction by 25 percent • Interface with service scheduling systems to resolve customer complaints • Refer difficult requests to specialists • Arrange to contact customers when issues have been customer service requests • Respond to customer service requests in a timely manner • Contribute to team that has cut open service ticket time by 10 percent while increasing customer satisfaction by 25 percent • Interface with service scheduling systems to resolve customer complaints • Refer difficult requests to specialists • Arrange to contact customers when issues have been rservice requests • Respond to customer service requests in a timely manner • Contribute to team that has cut open service ticket time by 10 percent while increasing customer satisfaction by 25 percent • Interface with service scheduling systems to resolve customer complaints • Refer difficult requests to specialists • Arrange to contact customers when issues have been customer service requests in a timely manner • Contribute to team that has cut open service ticket time by 10 percent while increasing customer satisfaction by 25 percent • Interface with service scheduling systems to resolve customer complaints • Refer difficult requests to specialists • Arrange to contact customers when issues have been rservice requests in a timely manner • Contribute to team that has cut open service ticket time by 10 percent while increasing customer satisfaction by 25 percent • Interface with service scheduling systems to resolve customer complaints • Refer difficult requests to specialists • Arrange to contact customers when issues have been rservice ticket time by 10 percent while increasing customer satisfaction by 25 percent • Interface with service scheduling systems to resolve customer complaints • Refer difficult requests to specialists • Arrange to contact customers when issues have been customer satisfaction by 25 percent • Interface with service scheduling systems to resolve customer complaints • Refer difficult requests to specialists • Arrange to contact customers when issues have been rservice scheduling systems to resolve customer complaints • Refer difficult requests to specialists • Arrange to contact customers when issues have been customer complaints • Refer difficult requests to specialists • Arrange to contact customers when issues have been resolved

• Confer with customers to determine problems with their vehicles and take notes • Examine vehicles to determine issues by inspecting and test driving them • Answer telephone calls and emails to respond to customers» queries regarding facilities and services • Determine is technical solutions can be resolved over the telephone and escalate bigger problems to foremen or services managers • Figure out vehicular problems and make a list of issues so that cost estimation can be expedited

• Made outbound calls to existing and new customers to provide them with information on the company's products and services • Generated leads and provided detailed information of them to call center agents / sales agents to follow up on • Compiled lists of existing customers that may be interested in upgrading their products and / or services • Assisted call center agents in resolving issues by providing them with insight on resolutions

• Received inbound calls for information regarding different companies on the Initiative panel • Provided information regarding services and products and answered callers» queries • Assisted callers in resolving issues by troubleshooting their problems over the telephone • Made outbound calls to prospective customers to provide them with information on the company's products and services • Handled incoming emails and support tickets by appropriately replying to them following company policy

• Receive incoming calls by appropriately greeting callers and inquiring into their purpose of calling • Provide preliminary information regarding the company's services and products • Transfer calls to appropriate persons and departments within the company • Take messages from callers in cases of unavailability of recipients and ensure that they are relayed to them as soon as possible • Attempt to resolve callers» problems over the telephone and escalate problematic issues to concerned individuals • Greet and direct customers and visitors to designated personnel within the organization • Make outbound calls according to specific instructions provided by employees • Maintain logs of incoming and outgoing calls and handle records - keeping duties • Handle typing and data entry duties and correct and update electronic telephone directories

Retail Sales Representative • Greeted customers as they arrived at the store and assisted them by locating their choice of aisle or product • Provided customers with information on products and their features • Assisted customers in making purchasing decisions • Took customers through the payment procedures and packed items • Explained after sales service to customers and provided them with information on how to claim them • Made follow up calls to customers to determine purchase satisfaction and resolve any problems

Answer customer queries about billing, trouble shooting, products Effectively managed a high - volume of inbound and outbound customer calls Managed customer calls effectively and efficiently in a complex, fast - paced and challenging call center environment Resolved service, pricing and technical problems for customers by asking clear and specific questions.

Improved call center functionality and service capacity by resolving customer complaints efficiently and quickly.

Improved call center functionality and service capacity by resolving customer complaints efficiently and quickly... seating availability, service, safety and well - being of guests.

Customer Service Representative 01/1994 to 01/1996 Satellite... CRM, clientele, client, clients, Customer Service, data management & analysis, database... to customers by identifying needs & resolving customer issues in a call - center environment - Customer Service Representative 01/1994 to 01/1996 Satellite... CRM, clientele, client, clients, Customer Service, data management & analysis, database... to customers by identifying needs & resolving customer issues in a call - center environment - Customer Service, data management & analysis, database... to customers by identifying needs & resolving customer issues in a call - center environment - customer issues in a call - center environment - Supplied

KEY DUTIES OF RECRUITMENT CONSULTANT * Managing drivers and being point of contact for resolving issues * Conduct interviews / pre screen and full reference of all drivers * Ensure that all clients and workers comply with health and safety legislation and promptly refer any concerns to the branch manager * Maintaining quality and ISO procedures in line with Standard Operating Procedures to ensure effective, positive quality audit results * Liaising daily with the clients and managing expectations including job requirements, hours of work and rates of pay * Self generate new clients via cold calling and expanding on existing client opportunities * Meet with new and existing clients to account manage and advise of the services available to them * Generate new drivers by way of advertising, social media and networking * Covering out of office calls and demands on a rota requirement * Planning a weekly rota / submitting accurate payroll data / reporting KPI data * Maintaining and increasing daily route allocations — ensuring the customer promise is delivered * Training of drivers in all aspects of the job * Managing claims for damages, insurance and fines * On time reporting of key information to Extra Personnel SKILLS REQUIRED: Recruitment Consultant * Strong Sales and Customer service experience within a fast paced changing environment * Able to communicate at all levels from driver to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement customer promise is delivered * Training of drivers in all aspects of the job * Managing claims for damages, insurance and fines * On time reporting of key information to Extra Personnel SKILLS REQUIRED: Recruitment Consultant * Strong Sales and Customer service experience within a fast paced changing environment * Able to communicate at all levels from driver to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement Customer service experience within a fast paced changing environment * Able to communicate at all levels from driver to director * Excellent organisational skills and the ability to prioritise workloads which continually change * Computer literate — outlook, excel and word * Ability to report critical information accurately and to tight deadlines * Ability to use a common sense approach to problem solving * Full UK driving license required BENEFITS As part of our commitment our Recruitment consultant will also receive: * Excellent salary and bonus opportunities * Healthcare Scheme * Pension * Min 23 days holiday plus Bank Holidays rising to a maximum of 29 plus Bank Holidays * Plus an additional days holiday for your Birthday * Continued advancement training

• Supports sales management plans by maintaining effective customer relations and assuring continued market penetration / profitability by making in - depth calls to end users to achieve sales objectives • Demonstrated leadership experience and implement customer - specific action plans • Develops and maintains purchasing and end user relationships • Resolves customer service - related issues • Proven record of success launching n...

Client Data Analyst • Constructed and updated the new online financial platform, Enterprise Account Opening (EAO) • Developed user manuals and FAQ's for the EAO platform and conducted 20 training seminars for employees and clients • Analyzed and resolved system errors for EAO users and improved processes by 33 % • Supported customer service representatives to reduce financial advisor call times by 20 % • Successfully completed Merrill Lynch's Anti-Money-Laundering training program