Bringing 5 + years» hands - on experience in investigating crimes and interviewing witnesses and complainants to ensure that each recorded case is
resolved in a prompt manner.
CORE ACADEMY, Huntington, WV July 2008 — Mar 2013 Educator • Created and implemented a sophisticated interactive learning program, increasing student interest substantially • Introduced career and education counseling services within the school premises to provide high school students with career and education options for the future • Observed behavioral issues and addressed them appropriately • Served as a point of contact for students and teachers in duress and ensure that their problems are
resolved in a prompt manner while maintaining confidentiality • Communicated with parents and guardians regarding students» progress and provide assistance in cases of problems regarding low grades
Not exact matches
«As apple reason quickly approaches, it becomes even more important for this resolution to get
resolved in a fair and
prompt manner — I again urge a return to negotiations.
I effectively greeted clients,
resolved inquiries and complaints
in a professional
manner and provided
prompt responses to phone or e-mail communication and written messages which reduced complaints ratio by 30 %.
Responsible for responding to customer phone calls by listening empathetically to the customer, clarifying and assessing customer needs, and
resolving billing and basic service issues
in a
prompt and effective
manner.
Resolve issues with participant prescriptions by reviewing and processing
in a
prompt manner
• Competent
in creating and maintaining an environment of geared to achieve sales and profit goals • Highly skilled
in determining and communicating individual sales goals and hold staff members accountable for positive results • Qualified to lead staff members to ensure delivery of consistently good customer services,
in order to guarantee repeat business opportunities • Well - versed
in resolving customers» complaints and issues
in a
prompt and satisfactory
manner
Receptionist — Somers Services & Supplies, Denver, CO — 6/2013 — Present • Maintain an intricate telephone switchboard
in a high - volume environment, consistently offering
prompt and professional service to callers • Use a friendly and professional tone to greet all arriving clients, determine the reason for their visit, and connect them with the appropriate department
in a timely
manner • Overhaul the company's entire filing system, transitioning from paper to electronic records, and increasing daily productivity by 40 percent • Succeed
in retaining important clients by
resolving complaints and account issues and providing continual correspondence through telephone and email with a same - day response policy • Organize the manager's schedule regarding conferences, appointments, and meetings, prioritizing according to deadlines, booking travel and accommodation, and rescheduling when necessary • Received promotion to front desk team leader for outstanding customer satisfaction rates confirmed by surveys and reviews, as well as organized and progressive record maintenance techniques
KEY QUALIFICATIONS • Three years» progressive work experience as a Bank Teller • Highly skilled
in cashing checks, accepting deposits and loan payments, and processing withdrawals • Functional knowledge of performing specialized tasks such as personal money orders • Able to record all transactions in a prompt and efficient manner • Hands on experience in providing exceptional customer service and resolving clients» accounts issues • In - depth knowledge of examining instruments for endorsements and verification purposes • Proficient in using computers and other office equipment • Bilingual — English and Spani
in cashing checks, accepting deposits and loan payments, and processing withdrawals • Functional knowledge of performing specialized tasks such as personal money orders • Able to record all transactions
in a prompt and efficient manner • Hands on experience in providing exceptional customer service and resolving clients» accounts issues • In - depth knowledge of examining instruments for endorsements and verification purposes • Proficient in using computers and other office equipment • Bilingual — English and Spani
in a
prompt and efficient
manner • Hands on experience
in providing exceptional customer service and resolving clients» accounts issues • In - depth knowledge of examining instruments for endorsements and verification purposes • Proficient in using computers and other office equipment • Bilingual — English and Spani
in providing exceptional customer service and
resolving clients» accounts issues •
In - depth knowledge of examining instruments for endorsements and verification purposes • Proficient in using computers and other office equipment • Bilingual — English and Spani
In - depth knowledge of examining instruments for endorsements and verification purposes • Proficient
in using computers and other office equipment • Bilingual — English and Spani
in using computers and other office equipment • Bilingual — English and Spanish
Provided guests with
prompt and courteous service, answered their questions, appreciated their suggestions and above all
resolved any customer related issues, complaints and problems by interacting
in a professional and approachable
manner.
Provides
prompt service when dealing with guest complaints and
resolves problems
in a friendly and courteous
manner.
To obtain a position providing the opportunity to further develop and maintain effective relationships with customers and associates, utilizing my abilities to recognize and
resolve problems, inspire organizational cooperation, facilitate improvement initiatives, and achieve / communicate targets
in a
prompt and efficient
manner.