Sentences with phrase «resolving case logs»

Handles tasks such as processing data transmissions, responding to and resolving client inquiries and issues, resolving case logs, and reconciling and balancing daily totals.

Not exact matches

In this case, you know that every log - in is going to bring something new and time - consuming to resolve.

I have multiple complaints against my loan servicer logged with CFPB, but they never resolved my case.

Troubleshoot and resolve internal cases logged by end users related to records maintenance, access / visibility, system errors, reporting issues, etc..

Hyatt, Atlanta, GA (May 2012 — Present) Hotel Switchboard Operator • Receive calls from guests / potential guests and respond to questions regarding room availability and tariffs • Transfer incoming calls to intended recipients and take messages in case of unavailability • Resolve queries or problems over the phone or escalate them to managers or department heads • Route calls to guests after ensuring that the guests are willing to take the calls • Provide limited information to callers regarding guests staying at the hotel by exercising strict confidentiality • Take messages for staff members and guests by accurately writing them on paper or message logs • Route callers to message recording lines and provide them with information on how to use them to record their messages • Make announcements on public address systems regarding emergency situations • Take and service requests for making outgoing calls to other countries and make sure that call cost logs are maintained for each guest • Greet people as they arrive, inquire into their purpose of visit and make them comfortable until a guest relation officer can be assigned to them

• Receive incoming calls by appropriately greeting callers and inquiring into their purpose of calling • Provide preliminary information regarding the company's services and products • Transfer calls to appropriate persons and departments within the company • Take messages from callers in cases of unavailability of recipients and ensure that they are relayed to them as soon as possible • Attempt to resolve callers» problems over the telephone and escalate problematic issues to concerned individuals • Greet and direct customers and visitors to designated personnel within the organization • Make outbound calls according to specific instructions provided by employees • Maintain logs of incoming and outgoing calls and handle records - keeping duties • Handle typing and data entry duties and correct and update electronic telephone directories