Sentences with phrase «resources on the customer account»

From the service provider's perspective, these provisions will make it difficult to attract qualified employees and will not likely achieve their objective of retaining skilled resources on the customer account: such employees, faced with what they perceive to be a life sentence to a specific account, will look elsewhere to the detriment of both the customer and the service provider.

Not exact matches

According to Lou Shachter and Rich Cheatham of BTS, a global professional services firm who has worked with companies like AT&T and Chevron, collaboration means «leveraging internal resources on behalf of the customers» as a means of execution and «ensuring successful achievement of each element of the account plan.»

Match declined to comment on the figures but in the notes to the accounts Gregory says the business has «considerable financial resources together with a strong customer base and the continuing support» of its parent company.

The MoneyRates.com study of Best Online Brokers examined 19 prominent online brokers based on seven different criteria: stock trading commissions, maintenance / inactivity fees, account minimums, margin rates, frequency of regulatory incidents, frequency of customer arbitration cases, and research resources.

These flexibility needs are rapidly expanding as a result of numerous industry trends: (a) recognition by policymakers that renewable energy resources are needed to meet long - term emissions reductions goals; (b) customers» increasing desire to voluntarily procure renewable energy or generate electricity on - site; and (c) substantial technological improvements that have driven down the cost of renewable resources to the point where, even before accounting for tax incentives, they are the lowest - cost option for new generating plants in some regions of the country.

The problem the customer faces with respect to the pricing for a long - term outsourcing is to account for the impact of time and associated changes on the marketplace (new technology, new methodologies, new tools, resources, etc.), which, in the absence of a benchmarking clause, would be external to the deal.

Based on our collection of example resumes, duties these professionals need to complete are developing the business strategy, creating marketing plans, allocating resources, maintaining business accounts, complying with federal and state laws, and providing customer service.

Typical duties seen on an IT Account Manager resume sample are networking with customers, ensuring that business needs are met, assigning resources, preparing budgets, coordinating and motivating team members, and reporting to senior management.

Administrator on behalf of general areas of operations that included customer / client reception, vendor liaison actions, accounting, contract management, human resources issues, and inventory control programs.

Scheduled Board of Directors meetings and assisted with meeting materials and agendas.Maintained and coordinated executive and senior management vacation, day - to - day meeting and travel schedules.Served as a professional representative of the CEO to executive clients, investors and board members.Collaborated with other administrative team members, human resources and the finance department on special projects and events.Developed and managed third - tier resolution process to resolve issues originating from the customer retention team.Provided logistical support to visiting executives in coordination with other Executive Assistants.Handled and distributed all incoming and outgoing mail.Wrote and distributed meeting minutes to appropriate individuals.Open, read, and wrote answers to routine letters.Created and maintained computer - and paper - based filing and organization systems for records, reports and documents.Investigated issues and problems and drafted responses to urgent requests.Served as a liaison between company president and clients regarding client accounts and new business.Approved travel expenses and reimbursement requests.

Versatile background with an emphasis on accounting and office management, administration, and human resources, as well as my reputation as an innovative, customer - service oriented professional.

Automotive Resources International (ARI), Mount Laurel • NJ 1997 — 2011 Account Management Administrator Exceptional customer service and support oversight and provided financial analysis on lease rates to depreciation, operating costs to fixed expenses and successfully managed customer fleet databases.

Duties: Engaging with clients Meeting and interviewing candidates Actively promoting Yellow Bricks Face to face client meetings Resourcing against open role requirements Building a sales pipeline of candidates Managing expectations and remaining in close contact Managing the interview process Providing interview guidance where required Delivering feedback Managing the offer process Account management of existing clients Reporting on activity Conducting service reviews Working to deadlines Ensure a superior level of service is delivered every time We are looking for a colleague who is dedicated to providing the customer with a good service, we work with most of our clients exclusively so the need to drive the relationship is imperative.

Business Manager — Duties & Responsibilities Manage daily operations, customer service, and sales staff ensuring profitable operations Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Collaborate with junior level sales people to develop action plans to govern their performance Responsible for purchasing, logistics, company inventory, and product development Set and strictly adhere to budgets and schedules Oversee corporate accounting ensuring profitable and fiscally responsible operations Consistently meet or exceed sales goals through networking, in personal sales, and other tactics Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Make cold calls in a courteous, yet assertive manner that translates to sales results Maintain comprehensive records detailing pricings, sales, activities reports, site visits, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity

Office Manager — Duties & Responsibilities Provide office management and administrative support across a variety of industries and settings Train new team members ensuring they understand the brand and adhere to company policies and procedures Manage marketing, sales, and customer service ensuring profitable and efficient operations Responsible for accounts payable / receivable, budgets, and other accounting functions Direct human resources including payroll, benefit administration, and talent recruitment Design and distribute marketing materials, corporate newsletters, and other collateral Cut company expenses by 40 % through effective inventory and order management procedures Negotiate contracts with vendors resulting in a 30 % reduction in expenses Serve as liaison between multiple departments and senior leadership Oversee large scale office renovation while ensuring zero productivity losses Manage corporate correspondence and reception duties including written, telephone, and in - person service Develop and strengthen relationships with clients, partners, and community leaders Encourage high customer retention by maintaining friendly, supportive contact with existing clients Organize special events, meetings, and corporate travel arrangements Study internal literature to become an expert on products and services Consistently recognized and promoted for excellence in office management Represent company brand with poise, integrity, and positivity

Client Services Supervisor — Duties & Responsibilities Responsible for electronic payroll system operations for a large and economically diverse client base Recruit, train, and direct customer service, sales, technical, and administrative staff ensuring efficient operations Maintain working knowledge of proprietary software, industry best practices, employment law, and tax law Oversee adherence to departmental budgets, project timelines, and company policies Coordinate efforts between multiple departments resulting in timely and cost - effective project completion Design and implement professional development programs to enhance team skill sets Utilize employee recognition programs to build morale and dedication to company mission Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Interact with support staff and company resources effectively to create the best consumer experience Utilize technical proficiencies and industry knowledge to offer guidance and support to coworkers and clients Craft effective presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain sales and customer service records detailing pricings, sales, activities reports, and other pertinent data Manage company financial records providing detailed, accurate account of transactions and financial health Build and strengthen long term relationships with peers, clients, partners, and industry leaders Provide additional operational support including communications, data entry, and other tasks as needed Consistently promoted due to excellence in management, customer service, technical support, and sales

Retail Sales Manager — Duties & Responsibilities Oversee customer service and sales staff ensuring efficient, effective, and profitable operations Design and implement staff development programs to enhance sales and customer service skills Train employees in corporate branding and company policies and procedures Consistently meet or exceed sales goals through networking, in person sales, trade shows, and other tactics Develop and implement company marketing, public relations, and promotional strategies Identify company operational challenges and overcome obstacles through strong managerial skills Represent company brand with poise, integrity, and positivity Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and company resources effectively to create the best consumer experience Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and schedules Oversee multimillion dollar inventory and product replenishment Manage company financial records providing detailed, accurate account of transactions and financial health Provide additional operational support including communications, data entry, and other tasks as needed

Retail Sales Manager — Duties & Responsibilities Consistently meet or exceed sales goals through networking, in person sales, trade shows, and other tactics Develop and implement company marketing, public relations, and promotional strategies Represent company brand with poise, integrity, and positivity Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and company resources effectively to create the best consumer experience Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and schedules Oversee multimillion dollar inventory and direct purchasing and inventory replenishment Manage company financial records providing detailed, accurate account of transactions and financial health Provide additional operational support including communications, data entry, and other tasks as needed

Business Manager — Duties & Responsibilities Manage multiple technology companies ensuring effective, efficient, and profitable operations Design and implement sales and marketing strategies, campaigns, and collateral materials Recruit, train, and direct sales and customer service teams resulting in significant company revenue Consistently meet or exceed sales goals through networking, cold calling, and other tactics Represent company brand with poise, integrity, and positivity Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support staff and company resources effectively to create the best consumer experience Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Conduct public relations activities and attend relevant events, fairs, and conferences Negotiate and execute contracts with C - Level decision makers Maintain records of site visits to potential and existing clients to assist in assessing their future needs Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Oversee accounting activities including budgets, accounts payable / receivable, and tax filings Prepare and present periodic financial reports to fellow members of senior leadership

Professional Experience Merrick Contracting Service (Glendora, CA) 1998 — Present Owner / Operator • Managed daily operation of commercial and residential construction company • Constructed custom homes and completed varied subcontract work • Directed construction crew of eight individuals ensuring timely project completion • Established project budgets, timelines, and necessary equipment and materials list • Oversaw compliance with all applicable zoning laws and building regulations • Responsible for sales, marketing, accounting, and human resources • Hired, trained, managed, and reviewed company personnel • Set company policies including on - site safety procedures and requirements • Delivered excellent customer service ensuring client satisfaction and repeat business • Generated significant business through networking, sales presentations, and other tactics • Built a reputation for honest, professional, and timely service

Paralegal — Duties & Responsibilities Trained as a paralegal with a strong background in legal research, writing, and office administration Skilled in the use of LexisNexis, Westlaw, and traditional legal libraries Strong interpersonal skills and an ability to thrive in a fast paced atmosphere Oversee and train large administrative staffs ensuring efficient and effective office operations Design and implement employee development programs enhancing team skill sets and morale Set and strictly enforce departmental budgets resulting in profitable operations Utilize IT skills to design and implement websites, databases, and oversee hardware and software troubleshooting Responsible for accounting, human resources, sales, and customer service activities Negotiate and administer contracts with outside vendors and partners Coordinate special events including logistics, staffing, and marketing Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity

Master Electrician — Duties & Responsibilities Own and operate electrical contracting company ensuring efficient and profitable operations Recruit, train, and direct 25 + person staff of electricians, construction personnel, and office workers Direct human resources, accounting, sales, marketing, customer service, and project management Educate junior electricians in best practices, applicable codes, and safety protocols Proficient in all aspects of commercial, residential, and industrial work as well as the National Electric Code Repaired Life Health Safety (LHS) issues and investigated reports of shocks Perform wide variety of panel, receptacle, light, junction box, and cabinet installations Skilled in aluminum and fiberglass cable tray, transformer, motor, and conduit installations Fabricated, welded, and installed brackets and aluminum, stainless steel, and fiberglass cable trays Worked on control level switches, I / P transmitters, motor starters, start - stop stations, and lighting contractors Test and recalibrate I / P transmitters, gas and fire eyes - HALON sensors, and pressure switches Perform wire pulls, circuit tests, grounding, and bonding tests Utilized AUTOCAD to design blueprints for a varied of commercial and residential projects Encourage high customer retention by maintaining friendly, supportive contact with existing clients Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Perform all duties in a professional, timely, and courteous manner

Medical Affairs Liaison — Duties & Responsibilities Provide guidance and leadership with respect to the diagnosis and resolution of various issues in response to incidents reported by customers, working efficiently and effectively to implement related solutions and maintain high - quality customer service Administer all quality control functions while interacting professionally with outside contacts, including firm public relations professionals, representatives, client associates and other parties, providing relevant information, materials and support as needed Identify and deconstruct issues utilizing honed problem resolution techniques, collaborating with other professionals to address uncovered issues and shortfalls while acting as internal clinical and product - related expert Manage and oversee the development and implementation of critical systems and processes while coordinating support and customer service functions, working effectively to utilize all available resources and maintaining all relevant information Review proposed modifications to client operating environments, implementing fixes and resolutions to minimize service disruptions on an on - going basis, clearing duplicated and out - dated entries, and performing general account management functions Participate in the administration of various organizations, clinics, associations and other groups, assessing operational strategies regularly Assist in the performance of related analyses and needs - based assessments of product gaps, service requirements and operations - related areas to develop and implement required projects while determining the feasibility and functionality of proposed solutions Collaborate with sales and marketing professionals to drive revenue growth, improve firm visibility, expand product markets and integrate valuable customer feedback into future research and development Utilize talent among team members with effective communication and the promotion of a performance - based work environment Communicate all issues and user feedback to members of departments teams and vendor representatives as needed Create and maintain issue - tracking and resolution databases while auditing all entries for accuracy and completeness Develop and maintain a strong working knowledge of all relevant products, services, industry trends, tools and related information Lead through example with consistent work ethic, attitude, professionalism, and commitment to firm success