Sentences with phrase «responding to reviews customers»

Customer Care Representative SUMMARY: The Customer Care Representative is responsible for identifying and responding to reviews customers provide via Gerber's website and other online platforms...

Not exact matches

It could be anything from how you respond to negative reviews from customers, whether or not to chase down a late payment, or completely close - up shop.

A look at using customer forums and review sites such as Yelp to generate sales, tips on responding to negative feedback, plus how and why to make it simple for customers to review you.

How to Take Advantage of Online Review and Answer Sites: Removing False Information Responding to constructive criticism is one thing, you can take it into account to improve customer satisfaction and your business in general, but what if there's false, defamatory information about your company floating around in the ether?

We've all seen restaurant managers respond to customers» negative Yelp reviews of their dining experiences, and you should be doing the same thing.

It's a good idea to claim that listing so that you can modify the information there, add photos and your website, and respond to any reviews former or current customers have left for you there.

Online Reviews: The blogosphere can be a cruel place, but embrace sites like Yelp and Citysearch for their comprehensive feedback and seize the opportunity to respond to customers.

Guests regularly take to the Internet to voice their opinions about a stay experience, both positive and negative, and responding to these reviews has become an integral part of what the resort and vacation industries consider part of their customer service.

Apple already released the beta version of the iOS 10.3, which allows developers to respond to customer feedback and reviews at the App Store.

Proactively communicate with our audience, responding to inquiries in a timely manner and monitoring customer reviews

Alcohol distribution (concern about «duopoly» pricing), lease arrangements (landlord power), unconscionable conduct (wants clear definition), review websites (wants code of conduct), ACCC (increase capacity to investigate re: unconscionable conduct; improve customer - service focus of ACCC when responding to small business)

We also gave HALO the opportunity to respond to the two cons from Theresa's review and were pleased to discover that HALO has listened to their customers and is offering a new Bassinest stand this year to address customers» opinions over the base size and weight.

Every single negative review was responded to by the Titan customer support team and appears to have been rectified by the company.

Not only is MySingleFriend a member of the Online Dating Association, but its dedicated customer service team reviews and approves every dating profile and responds to every email.

According to sugar daddy app reviews, the dating app has provides great customer service and instantly responds to all issues.

To view business statistics, receive messages from prospective customers, and respond to reviewTo view business statistics, receive messages from prospective customers, and respond to reviewto reviews.

But in the handful of reviews wherein the customer had issues with the site, we were pleasantly surprised to see representatives actually responding and committing to address the problems.

Beyond that, I've actually had customers visit the dealership and ask for me by name because of the way I've responded to another customer's negative review.

Lothlorien has made internet headlines for her approaches to digital publishing, notably some harsh criticism in recent months over her practice of responding to both positive and negatives reviews of her books, which she sees as more of a customer service issue than an artistic one.

But when spiteful reviews are reported — by the author or even a customer — much of the time Amazon simply responds to say that they understand your concern, but this review doesn't violate the terms and conditions.

So, when a customer comes in asking to hear about a specific product, a retailer or store employee needn't respond with a clinical review of the ingredients.

· Listening to customer requirements and presenting appropriately to make a sale; · Maintaining and developing relationships with existing customers in person and via telephone calls and emails; · Cold calling to arrange meetings with potential customers to prospect for new business; · Responding to incoming email and phone inquiries; · Acting as a contact between a company and its existing and potential markets; · Gathering market and customer information; · Representing the company at trade exhibitions, events and demonstrations; · Negotiating on price, costs, delivery and specifications with buyers and managers; · Advising on forthcoming product developments and discussing special promotions; · Creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer; · Reporting to Senior Management on sales and potential opportunities in your area; · Reviewing your own sales performance, aiming to meet or exceed targets; · Gaining a clear understanding of customers» businesses and requirements; · Following up with customers for payment; · Doing Quality - Control on products delivered; · Attending team meetings and sharing best practices with colleagues in East Williamsburg, Brooklyn.

The customer service level could be calculated, on a monthly basis, as the total days provided for review according to the contract divided by the total review days (with anything less than 100 % indicating the customer is not responding within the required periods).

A centralised dashboard enables customers to view analytics, monitor and respond to online reviews, and post both real - time and scheduled updates on their social networks, as well as update their business details online at the click of a button.

Responding and attempting to remedy bad reviews will show any potential clients reading your reviews that you truly care about every single one of your customers.

There are only 5 total customer complains and no customer reviews which speaks favorably of the level of customer satisfaction and how the company responds to and resolves any customer complaints.

Apple on Monday announced a new iTunes Connect feature that allows developer customer support teams to respond to submitted App Store reviews.

* Quoting as requested, single point of contact for all quote entry into SX.e * Contract Review - order process from PO to invoice - * Purchasing - special orders as hot orders and drop shipments - * Respond to telephone and e-mail inquiries from customers * Document all contact information via internal Contact Management program - Maintain current addresses, phone numbers, fax, e-mail, etc. of all contacts within the organization's database * Coordinate the flow of all incoming information, including mail, overnight delivery, facsimile and email correspondence.

Respond accurately and in a timely manner to a variety of routine, unusual, and complex questions generated from a large diverse customer base; review reports, forms and other confidential information

Responded to customer reviews on Yelp and TripAdvisor.

Seeking tech savvy candidate for position assisting the customer service team, supporting new and existing customers, responding to customer reviews, and assisting with project related research.

Ajilon, Duluth, MN 1/2007 to 5/2011 Medical Biller • Collected information about delinquent accounts and contacted customers to provide them with information on how to pay them back • Reviewed patients» bills for accuracy and attempted to collect missing information • Followed up on unpaid claims with insurance companies and determined reasons for non-payment • Determined reasons for denied claims by interviewing insurance company representatives over the telephone • Checked insurance payments to ensure that they are in compliance with contract discounts • Handled discrepancies in payments by investigating causes and making allowances for mistakes • Respond to patients» information regarding billing services and denials

• Hands - on experience in booking meetings and coordinating schedules, along with making travel arrangements in accordance to provided instructions • Highly effective in efficiently responding to customers» requests and queries over the telephone and in person • Proficient in operating office machineries such as photocopiers, scanners and voice mail systems • Demonstrated expertise in computing, recording and proofreading data such as records and reports to assist executives with their work • Well - versed in maintaining and updating filing, inventory and database systems, both manually and by using technology • Proven ability to review files and records to obtain information, aimed at responding to requests in a profound manner • Adept at processing and preparing documents, including business expense reports and government forms • Excellent skills in typing, formatting and proofreading notes and reports, by making effective use of computers and typewriters • Exceptional communication skills aimed at creating and maintaining effective liaison between departments to ensure smooth flow of operations • Documented success in efficiently and effectively creating and processing documents and spreadsheets and inputting data in predefined company database systems

Reviewed contract pricing and presented business reviews, set up new distributor partners, prospected for new business, attended industry trade shows, customer onsite training and presentations, processed equipment orders, and responded to quote requests.

• Act as the first point of contact for customers or users looking for solutions to their information technology problems • Coordinate and schedule information technology support through tickets • Review incoming tickets and determine priorities by figuring out which ones need the most help • Respond to tickets by providing step by step guides or asking for additional information • Communicate with customers to keep them in the loop about service ticket progress • Interview customers directly or over the telephone to acquire details of problems with their computers or peripherals • Assist customers by working out reasons for faults and explaining why they transpired • Troubleshoot software and hardware issues including license problems, file corruption and component malfunction • Set up new computer systems and peripherals and upgrade existing ones • Install and configure operating systems and monitor and maintain networks and systems • Set up new user accounts and profiles and handle any corresponding password issues • Resolve incidents with peripherals such as printers, copiers and scanners • Track daily performance of systems and conduct analysis in order to improve system performances

Will be responsible for providing superior customer service, responding to requests for interpretation of guidelines & procedures, reviewing complex issues, & escalating problems

Wells Fargo Bank, Phoenix • AZ 2004 — 2006 Consumer Loan Underwriter I Efficiently responded to customer inquiries and credit decisions and effectively reviewed, analyzed, approved and underwrote routine individual consumer requests and products ensuring company and industry guidelines.

Promoted from Teller position to Member Service Representative April 2003 Established credit union memberships Opened savings, checking, individual retirement, and certificate of deposit accounts and explained options of each to member Prepared all paperwork and assisted members in signing of documentation Cross sold and created Visa check cards in branch Responded to members» questions and concerns via phone queue and online communucation center Opened safety deposit box accounts Performed daily maintenance of the loan applicant database Entered and submitted applications to the loan officers for review and status decision Educated members on the variety of loan products and payment protection options Maintained up - to - date knowledge of credit union products and policies Exceeded cross sell percentage goals with consultative, value - focused customer serviceapproach Exceeded marketing goals by cross selling various credit union products and services Provided back - up for other member service representatives and tellers when needed Maintained dormant account log Executed check orders Back - up for Managers with vault combinations Prepared and executed settlement documents for the following loan products: Home equities (fixed rate and HELOC's), ordered appraisals and flood certificates Auto loans Unsecured lines of credits VISA credit card lines.

General business skills such as typing; data entry and review; and use of phone, copier, and fax • Software skills, including use of Microsoft Office software and web - based applications • Customer service skills necessary to effectively and professionally respond to requests • Time management, organizational and multi-tasking skills necessary to work in a fast - paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals

Maintenance Supervisor — Duties & Responsibilities Manage full service maintenance activities across a variety of commercial and residential properties Recruit, train, hire, and review staff ensuring they understand the brand and adhere to corporate protocols Set staff workloads and schedules ensuring timely and cost effective project completion Strictly adhere to budgets, timelines, and health and safety regulations Prepare project records, invoices, and other pertinent documentation Responsible for HVAC, dishwasher, washer / dryer, garbage disposal, water heater, and refrigerator repair Perform electrical installations, carpentry, drywalling, painting, vinyl repair, plumbing, and pool maintenance Maintain building ventilation, air conditioning, pumps, compressors, and other mechanical equipment Construct wood frames, walls, ceilings, shelving, doors, windows, braces, and other building projects Respond to property emergencies twenty four hours a day, seven days a week Maintain company equipment, facilities, and products in an organized and professional fashion Negotiate contracts with suppliers and contractors resulting in significant reduction of company expenses Develop and strengthen professional relationships with vendors, customers, and government personnel Receive corporate awards for excellence in service and management Represent company brand with poise, integrity, and positivity