Sentences with phrase «retain staff events»

Not exact matches

• Greet new and existing clients and inquire into their needs for salon services • Provide information regarding services and associated prices provided by the salon • Assist clients in determining the type of service that will suit them and ensure an appropriate staff member is assigned to them • Schedule appointments with clients over the telephone and in person and send reminders a day earlier • Engage clients in conversation with a view to sell them the salon's retail products • Assist in conflict resolution with a view to retaining clients and repeat business • Create and display information of the salon's services and products in display windows • Assist with hair styling and other salon services in the event of staff shortages • Ascertain the cleanliness of the reception area and ensure that proper inventory of salon supplies is maintained

Key Achievements • Increased client base 66 % by employing exceptional first contact manner, resulting in word of mouth marketing • Decreased instances of dissatisfaction by ensuring assignment of «right staff member» for each type of service • Retained an important client who threatened to take her business elsewhere following a particularly bad hair job, by offering her a redo free of cost • Handled a series of salon support services during a particularly busy time, in the event of staff shortages