In his book, X: The
Experience When Business Meets Design, author Brian Solis looks at the way brands like Sephora, Intuit, and LEGO revamped their customer experience by first creating a map of the custome
Experience When Business Meets Design,
author Brian Solis looks at the way brands like Sephora, Intuit, and LEGO
revamped their customer
experience by first creating a map of the custome
experience by first creating a map of the customer journey.