«Our goal is to eliminate the incentives for sellers to engage
in review abuse and shut down this ecosystem around fraudulent reviews in exchange for compensation,» an Amazon spokesperson said.
[38] Counsel for the respondent / defendant suggested that Ms Doerr's action was found to be an abuse of process because, on reviewing the
Amazon, Yelp, and other customer - review - oriented websites have a strong incentive to remove and
minimize review abuse: Their future success relies on customers being able to trust the customer review system.
You can eliminate
much review abuse by eliminating anonymity (or allowing the business to find the customer's identity through subpoena when warranted).
New Mexico In Depth and the Sun -
News reviewed the abuse and neglect deaths of 14 children in Doña Ana, Grant and Luna counties.
When any business senses that a significant amount of money is being lost due to
review abuse, this becomes an incentive to help bring action against it.
But there is still
some review abuse, especially negative reviews that arise from jealousy of some sort (rival authors, ex-boyfriends).
Surely, there is still
some review abuse, but it is appears to be much better than it was a few years ago.
Some are even eliminating critical
review abuse in addition to favorable review abuse, which is another good sign.