Delta Privilege performs particularly well in the ease of redeeming points / miles, variety of benefits and
reward program terms factors.
Not exact matches
The report measures customer satisfaction by examining six
factors (in order of importance): account maintenance / management (23 percent); ease of redeeming points / miles (22 percent); ease of earning points / miles (18 percent); variety of benefits (16 percent);
reward program terms (16 percent); and customer service (5 percent).
Loyalty
programs are rated on a number of
factors, including account management, ease of redeeming points / miles, ease of earning points / miles, variety of benefits,
reward program terms and customer service.
The report measures customer satisfaction by examining six
factors (in order of importance): account maintenance / management (23 %); ease of redeeming points / miles (22 %); ease of earning points / miles (18 %); variety of benefits (16 %);
reward program terms (16 %); and customer service (5 %).
The report, now in its second year, measures customer satisfaction with airline loyalty and
rewards programs based on six
factors (in order of importance): ease of redeeming points / miles;
reward program terms; account maintenance / management; ease of earning points / miles; variety of benefits available; and customer service.
The report measures customer satisfaction by examining six
factors (in order of importance): account maintenance / management (23 %); ease of redeeming points / miles (22 %); ease of earning points / miles (18 %);
reward program terms (16 %); variety of benefits (16 %); and customer service (5 %).