• Organized and processed paperwork, reports and all kinds of claims documentation • Entered, recorded and reviewed claims into claims information management
system • Performed verification checks on the customer / claimant loss - claims following company's standard policies and procedures • Attended to clients, claimants, field appraisers and management queries, regarding claims using the claims MIS • Forwarded appropriate claims for new losses verifying data for accuracy • Performed billing and payment processes • Processed
routine claims transactions related to reserves and issued required checks or receipts • Resolved all kinds of issues / problems regarding claims and payments • Regularly
run and generated claims reports for management • Gave formal presentations regarding all claims activities to the senior management at the bimonthly • Utilizing outstanding communication and interpersonal skills maintained strong and positive relationships with the providers, the claimants, and the clients • Provided company with necessary clerical support like handling fax, attending and making telephone calls as directed, filing and photocopying, matching checks with receipts etc. • Prepared, updated and organized customer and client's files • Managed all types of correspondence preparing, reviewing and sending memos, letters, emails, reports, applications, and forms • Provided effective CSR to providers, field appraisers, agents, insurance agencies, clients and customers • Matched incoming emails, mails, and faxes with the claims records • Arranged and set up medical appointments for health claims • Kept department's office supplies stocked • Maintained confidential claims information including correspondence with sensitive information • Accelerated claims correspondences as well as updated claims diaries • Worked in a team on several pilot claim projects • Reviewed and kept the record of closed files
City Group (New York, NY) 1995 — 1997 Consultant — Unix Administrator • Senior
System Administrator in for Solaris and Aix environment and application development area • Systems included Sun Ultra Enterprise 450, 420R, 4500, and 6500 running on Solaris 2.5.1, 2.6 and Aix 4.3.2 • Development environment composed of mostly Sun equipment including Sun StorEdge A5200, A5100, D1000 arrays using Veritas and SDS volume managers • Backed up systems with Legato Networker using BoxHill, Qualstar, and Sun StorEdge L9 tape stackers • Utilized Jrun, WebSphere, WebLogic, Actuate Report Server, iPlanet, and Netscape Enterprise • Senior Unix SA solely responsible for the application development area supporting Solaris, Aix and Linux platform • Performed massive installation of Solaris servers using Jumpstart to global distributed network • Installed new and trial software, maintained server stability, backed up system using Legato Networker, debugged system problems such as network connectivity, and packaged developers» software released to production • Project work involved getting specification from users, recommending appropriate system, submitting purchase order to purchasing, ensuring arrival of new system, building the system to Sotheby's standard, and installing necessary software for the user • Built and configured IBM and Sun servers installing Aix 4.0 and Solar 2.5 - 2.6 operating system and Oracle 7 • Performed backup and Recovery using ADSM and Tape backup • Automated disk monitoring and routine tasks utilizing Bourne Shell scripting and cronjobs • Served as liaison between vendors on resolving hardware and software issues • Monitored servers using Tivoli Storage Software • Trained and mentored Junior systems Administrators and ope
System Administrator in for Solaris and Aix environment and application development area •
Systems included Sun Ultra Enterprise 450, 420R, 4500, and 6500 running on Solaris 2.5.1, 2.6 and Aix 4.3.2 • Development environment composed of mostly Sun equipment including Sun StorEdge A5200, A5100, D1000 arrays using Veritas and SDS volume managers • Backed up systems with Legato Networker using BoxHill, Qualstar, and Sun StorEdge L9 tape stackers • Utilized Jrun, WebSphere, WebLogic, Actuate Report Server, iPlanet, and Netscape Enterprise • Senior Unix SA solely responsible for the application development area supporting Solaris, Aix and Linux platform • Performed massive installation of Solaris servers using Jumpstart to global distributed network • Installed new and trial software, maintained server stability, backed up system using Legato Networker, debugged system problems such as network connectivity, and packaged developers» software released to production • Project work involved getting specification from users, recommending appropriate system, submitting purchase order to purchasing, ensuring arrival of new system, building the system to Sotheby's standard, and installing necessary software for the user • Built and configured IBM and Sun servers installing Aix 4.0 and Solar 2.5 - 2.6 operating system and Oracle 7 • Performed backup and Recovery using ADSM and Tape backup • Automated disk monitoring and routine tasks utilizing Bourne Shell scripting and cronjobs • Served as liaison between vendors on resolving hardware and software issues • Monitored servers using Tivoli Storage Software • Trained and mentored Junior systems Administrators and op
Systems included Sun Ultra Enterprise 450, 420R, 4500, and 6500
running on Solaris 2.5.1, 2.6 and Aix 4.3.2 • Development environment composed of mostly Sun equipment including Sun StorEdge A5200, A5100, D1000 arrays using Veritas and SDS volume managers • Backed up
systems with Legato Networker using BoxHill, Qualstar, and Sun StorEdge L9 tape stackers • Utilized Jrun, WebSphere, WebLogic, Actuate Report Server, iPlanet, and Netscape Enterprise • Senior Unix SA solely responsible for the application development area supporting Solaris, Aix and Linux platform • Performed massive installation of Solaris servers using Jumpstart to global distributed network • Installed new and trial software, maintained server stability, backed up system using Legato Networker, debugged system problems such as network connectivity, and packaged developers» software released to production • Project work involved getting specification from users, recommending appropriate system, submitting purchase order to purchasing, ensuring arrival of new system, building the system to Sotheby's standard, and installing necessary software for the user • Built and configured IBM and Sun servers installing Aix 4.0 and Solar 2.5 - 2.6 operating system and Oracle 7 • Performed backup and Recovery using ADSM and Tape backup • Automated disk monitoring and routine tasks utilizing Bourne Shell scripting and cronjobs • Served as liaison between vendors on resolving hardware and software issues • Monitored servers using Tivoli Storage Software • Trained and mentored Junior systems Administrators and op
systems with Legato Networker using BoxHill, Qualstar, and Sun StorEdge L9 tape stackers • Utilized Jrun, WebSphere, WebLogic, Actuate Report Server, iPlanet, and Netscape Enterprise • Senior Unix SA solely responsible for the application development area supporting Solaris, Aix and Linux platform • Performed massive installation of Solaris servers using Jumpstart to global distributed network • Installed new and trial software, maintained server stability, backed up
system using Legato Networker, debugged system problems such as network connectivity, and packaged developers» software released to production • Project work involved getting specification from users, recommending appropriate system, submitting purchase order to purchasing, ensuring arrival of new system, building the system to Sotheby's standard, and installing necessary software for the user • Built and configured IBM and Sun servers installing Aix 4.0 and Solar 2.5 - 2.6 operating system and Oracle 7 • Performed backup and Recovery using ADSM and Tape backup • Automated disk monitoring and routine tasks utilizing Bourne Shell scripting and cronjobs • Served as liaison between vendors on resolving hardware and software issues • Monitored servers using Tivoli Storage Software • Trained and mentored Junior systems Administrators and ope
system using Legato Networker, debugged
system problems such as network connectivity, and packaged developers» software released to production • Project work involved getting specification from users, recommending appropriate system, submitting purchase order to purchasing, ensuring arrival of new system, building the system to Sotheby's standard, and installing necessary software for the user • Built and configured IBM and Sun servers installing Aix 4.0 and Solar 2.5 - 2.6 operating system and Oracle 7 • Performed backup and Recovery using ADSM and Tape backup • Automated disk monitoring and routine tasks utilizing Bourne Shell scripting and cronjobs • Served as liaison between vendors on resolving hardware and software issues • Monitored servers using Tivoli Storage Software • Trained and mentored Junior systems Administrators and ope
system problems such as network connectivity, and packaged developers» software released to production • Project work involved getting specification from users, recommending appropriate
system, submitting purchase order to purchasing, ensuring arrival of new system, building the system to Sotheby's standard, and installing necessary software for the user • Built and configured IBM and Sun servers installing Aix 4.0 and Solar 2.5 - 2.6 operating system and Oracle 7 • Performed backup and Recovery using ADSM and Tape backup • Automated disk monitoring and routine tasks utilizing Bourne Shell scripting and cronjobs • Served as liaison between vendors on resolving hardware and software issues • Monitored servers using Tivoli Storage Software • Trained and mentored Junior systems Administrators and ope
system, submitting purchase order to purchasing, ensuring arrival of new
system, building the system to Sotheby's standard, and installing necessary software for the user • Built and configured IBM and Sun servers installing Aix 4.0 and Solar 2.5 - 2.6 operating system and Oracle 7 • Performed backup and Recovery using ADSM and Tape backup • Automated disk monitoring and routine tasks utilizing Bourne Shell scripting and cronjobs • Served as liaison between vendors on resolving hardware and software issues • Monitored servers using Tivoli Storage Software • Trained and mentored Junior systems Administrators and ope
system, building the
system to Sotheby's standard, and installing necessary software for the user • Built and configured IBM and Sun servers installing Aix 4.0 and Solar 2.5 - 2.6 operating system and Oracle 7 • Performed backup and Recovery using ADSM and Tape backup • Automated disk monitoring and routine tasks utilizing Bourne Shell scripting and cronjobs • Served as liaison between vendors on resolving hardware and software issues • Monitored servers using Tivoli Storage Software • Trained and mentored Junior systems Administrators and ope
system to Sotheby's standard, and installing necessary software for the user • Built and configured IBM and Sun servers installing Aix 4.0 and Solar 2.5 - 2.6 operating
system and Oracle 7 • Performed backup and Recovery using ADSM and Tape backup • Automated disk monitoring and routine tasks utilizing Bourne Shell scripting and cronjobs • Served as liaison between vendors on resolving hardware and software issues • Monitored servers using Tivoli Storage Software • Trained and mentored Junior systems Administrators and ope
system and Oracle 7 • Performed backup and Recovery using ADSM and Tape backup • Automated disk monitoring and
routine tasks utilizing Bourne Shell scripting and cronjobs • Served as liaison between vendors on resolving hardware and software issues • Monitored servers using Tivoli Storage Software • Trained and mentored Junior
systems Administrators and op
systems Administrators and operators