Observed strict confidentiality and
safeguarded all
patient - related information.Developed and managed budget and revenue expectations while actively seeking ways to eliminate or reduce expenses.Organized and led weekly personnel meetings with team members.Established and maintained positive relationships with government regulators, residents, families, other area health
care providers, physicians and community at large.Minimized staff turnover through appropriate selection, orientation, training, staff education and development.Diligently monitored the QA (Quality Assurance) program to improve performance and maintain high
standards of care.Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed.Jumped in to fill gaps for on call rotation when necessary.Provided thorough supervision for day - to - day operations
of facility in accordance with set policies and guidelines.Actively maintained up - to - date knowledge
of applicable state and Federal laws and regulations.Ensured the accuracy
of public information and materials.Cooperated with other health related agencies and organizations in community activities.Served as liaison between management, clinical staff and the community.Administered, directed and coordinated the activities
of the agency.Created annual goals, objectives and budget and made recommendations to reduce costs.Evaluated
patient care procedural changes for effectiveness.