Sentences with phrase «sale client applications»

Fortunately, Ark Law Group has a Postponement Specialist who regularly works with short sale client applications that have gone past this deadline.

Not exact matches

Currently recruiting: Client Support Specialist Always looking for the right talent: Sales Executive Writer / Instructional Designer Web Application Developer Quality Assurance Analyst Digital Designer

Sales intelligence (SI) refers to technologies, applications and practices for the collection, integration, analysis, and presentation of information to help salespeople keep up to date with clients, prospect new data, and drive business.

Because that deadline had past, the lender had no legal obligation to review our clients» short sale application.

We have expertise in advising clients on the application of the various provincial sales and commodity tax regimes, such as commodity - specific taxes on tobacco, fuel and gasoline, as well as federal - level commodity taxes, such as excise duties imposed on the manufacture of certain types of alcohol and tobacco.

Our lawyers work with national and international companies to determine device classification and help clients navigate the process from initial application through to approval and subsequent sale.

Defeating an application for an injunction to prevent exchange from taking place (with a further costs order) and subsequently effecting the completion of the sale of the penthouse apartment for a price of over # 20m in payment of the debt and other sums (including the costs of effecting the sale) due to our client.

This experience includes application of regulatory requirements to performance presentations, websites, and sales materials as we guide clients through the FINRA advertising review process.

We advise a broad cross section of clients on all forms of disputes and legal proceedings relating to commercial property, including disputes relating to joint - venture and partnership arrangements relating to property; nuisance claims; service charge issues; applications to the Upper Tribunal to modify and discharge restrictive covenants affecting land; rent recovery; landlord and tenant insolvency; dilapidations and repair claims; boundary disputes; and disputes relating to the construction and meaning of property - related contracts such as agreements for lease, leases, overage agreements, guarantees, and sale contracts.

Posted in application process, customer service, insurance, life insurance, life insurance approval Tagged insurance, laid back lfie insurance sales, life insurance, never push to close, rancher life insurance, right product to right client, true customer service

Posted in application process, bad customer service, customer service, guarantee, honesty, insurance, life insurance Tagged 7 key phrases every salesperson should know, closing sales, customer service, insurance, life insurance, life insurance agent knowledge, life insurance agent professionalism, life insurance agents close sales, life insurance customer expectations, Psychology of sales, Putting sale before client, reverse psycology, simply a sales tool, why these phrases are so powerful

Occasionally I get the feeling that clients may wonder if my advice to make a decision or get an application signed and returned is sales motivated or if the deadlines I am talking about are truly drop dead dates that don't have any flexibility.

Occasionally I get the feeling that clients may wonder if my advice to make a decision or get an application signed and returned is sales motivated or if -LSB-...]

Tags for this Online Resume: Alignment of Business and IT Missions & Strategies, Analytics, Application Development, Asset Management, Asset Valuations, Best Practices, Big Data, Business Development, Business Intelligence, Business Process Reengineering, BPR, Business Strategy, Change Management, Cloud Computing, Consultative Sales, Consulting, Cross-Functional Team Leadership, Customer Relationship Management, CRM, Due Diligence, Enterprise Application Integration, EAI, Enterprise Architecture, Enterprise Resource Planning, ERP, Enterprise Software, Financial Analysis, Forecasting, IT Service Management, ITSM, IT Strategy, Investment Analysis, Investment Strategy, Key Performance Indicators, KPI, Knowledge Management, Managed Service Provider, MSP, Mergers and Acquisitions, M&A, Operations, Operational Efficiency, Operational Excellence, Operations Management, Organizational Development, Portfolio Management, Private Equity, Profit and Loss, P&L, Program Management, Project Management, Regulatory Compliance, ROI, Sales, Salesforce, Sales Management, Security - Oriented Architecture, SOA, Staff Development, Staff Management, Supply Chain, Systems Integration, Training and Development, Training Delivery, Account Management, Client Management, Client Relations, Client Relationship Management, Crisis Communications, Crisis Intervention, Crisis Management, IaaS, Key Account Management, Major Account Management, National Account Management, PaaS, Public Speaking, Risk Assessment, Risk Management, Risk Mitigation, SaaS, Solutions Selling, Strategic Business Planning, Strategic Communications, Strategic Partnerships, Strategic Planning

* Contracted hours — Monday to Friday 8.30 am — 5:30 pm * Modern and contemporary work spaces with the latest technology To apply for this job: * The hunger to establish a lucrative, rewarding and exciting career in Recruitment * Graduate degree or equivalent calibre with the aptitude to become a Subject Matter Expert * Previous sales experience and an outgoing & confident personality * Strong work ethic & positive attitude * Motivated & ambitious * Financially motivated — the desire to earn a lot of money * Business minded, entrepreneurial What you'll be doing * Identifying companies to develop long lasting working partnerships with * Attract, assess and connect candidates with great new job opportunities * Using a variety of candidate sources including in - house database, external search engines, referrals and advertising * Networking — building a business, building your brand * Interviewing candidates and managing the application process * Managing and negotiating the offer and placement process ensuring a high level of service to both clients and candidates If this sounds like the opportunity for you, please apply today!

• Negotiated specific sales development initiatives for sourcing of security applications with key clients that resulted in additional revenue gain of $ 380K.

Duties will include: • Using sales, business development, marketing techniques and networking in order to attract business from client companies; • Building relationships with clients; • Developing a good understanding of client companies, their industry, what they do and their work culture and environment; • Advertising vacancies appropriately by drafting and placing adverts in a wide range of media; • Headhunting - identifying and approaching suitable candidates; • Completing a search of the candidate database to find the right person for the employer's vacancy; • Receiving and reviewing applications, managing interviews and short - listing candidates; • Requesting references and checking the suitability of applicants before submitting their details to the employer; • Briefing the candidate about the responsibilities, salary and benefits of the job in question; • Preparing CV's and correspondence to forward to clients in respect of suitable applicants; • Organising interviews for candidates as requested by the client; • Informing candidates about the results of their interviews; • Negotiating pay and salary rates and finalising arrangements between clients and candidates; • Offering advice to both clients and candidates on pay rates, training and career progression; • Reviewing recruitment policies to ensure effectiveness of selection techniques and recruitment programmes.

The Role: • Contacting employers, sometimes in person but, more likely, by telephone and often cold - calling, to establish their precise recruitment requirements for vacancies • Negotiating and agreeing the terms and conditions relating to the assignment • Searching database and temp contractor & # 34hot lists & # 34 with a view to finding and placing available and suitable candidates with clients in the shortest timeframe possible • Reviewing applications, interviewing and assessing candidates and short - listing for interview according to the employer's expressed criteria within tight timeframes and to strict deadlines • Making arrangements for candidates to be interviewed and preparing the candidates for interview if this is required by client You'll have: • A strong understanding of the healthcare / medical sector, particularly within temporary, contract, and locums • A proven track record of working as a 360 Recruiter • Proven ability to build & develop client relationships • Accomplished in sourcing passive candidates who are not on the open market • Ambitious, hardworking & self - motivated to succeed in sales where you are measured on results • What we give you in return: Are you the right person for the job?

Our permanent engineering recruitment positions include: Maintenance PLC & SCADA Control Software Electrical & Mechanical Design Service, Installation and Commissioning Manufacturing and Production Sales and Applications Operations Management Purchasing and Tendering With our experienced team of technical recruitment specialists, competitive Terms and Conditions of Business and absolute commitment to candidates and clients alike, Premier Technical Recruitment are proud to offer permanent engineering recruitment and work with engineers and recruiting managers throughout their careers - and look forward to demonstrating our capabilities to you.

- Managing your own sales activity to market Berry Recruitment and your own ability and knowledge of the local market - Securing face to face meetings with decision makers within business across the south west - Advertising opportunities across several job boards, searching CVs portals and managing direct applications - Interviewing candidates over the phone and face to face to asses suitability for positions - Managing interview and offer process with candidates and clients - Work as a team, sharing information with direct colleague and those across neighbouring Berry locations - Achieving monthly and quarterly revenue targets SUCCESSFUL CANDIDATE: - An experienced sales professional with strong working knowledge of the local market - Self - motivated, able to perform without direct management input - Proven success of achieving revenue targets - Commercially aware, able to respond to market changes and identify opportunities - Transparent communicator and comfortable working within a small team - Fully flexible to adapt to all working requirements - Full driving licence required.

Delivered informational sales presentations to potential clients and assisted throughout the application process while strengthening client relationship

Personal Data: SKILLS / QUALIFIERS: Proven skills in strategic and tactical sales, business development, planning, organizingOEM Design and project managementAdvanced consultative, problem solving, negotiation and decision making skillsStrong PC skills; demonstrated proficiency with a variety of software program applications including Microsoft Office (Word, Excel, PowerPoint, Access), Windows, Photoshop, word art, and InternetExcellent listening and communication skills; the ability to comprehend and clearly communicate in written, discussion and presentation formatsDemonstrated ability to work effectively with a wide range of individualsExceptional skills in collaborating with clients and staff and in developing and maintaining long - term supportive relationshipsAbility to organize time effectively, priorities, meet deadlines, and move work forwardAbility to assess the effectiveness of processes and procedures and recommend improvementsAbility to calculate figures and amounts such as discounts, interest, commissions, and percentages.National Account ManagerNovember 2005 to currentDirected & managed sales efforts, set objectives for retail sales force consistent with company goals and objectives, recruited and trained new support and sales staff.

Assisted in delivering informational sales presentations to potential clients and assisted throughout completion of application process while strengthening client relationships

Led team of account executives in marketing point - of - sale devices and solutions used to improve payment applications and enhance productivity and cash flow for commercial clients.

* Account Management, maintaining contact with existing clients and identify cross selling opportunities * Following up on incoming sales leads and setting up meetings * Building network through industry events, LinkedIn and industry press research In order to be successful in your application you will need to have: * A degree * A strong motivation for sales * Ability to build rapport and relationships naturally * An interest in people and talent management * Professional and positive in sales approach * Proven ability to maintain client relationships

Summary An aggressive, innovative and creative professional with progressive experience in the aircraft sales and marketing industry; possesses skills to drive business growth, capitalizes on new revenue potential, and managed all aspects of daily business operations; expert in market, product and pricing strategies, client relations and needs assessment; proficient in the use of various computer programs and applications.

Maintained up - to - date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Excelled in exceeding daily credit card application goals.Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Worked as a team member performing cashier duties, product assistance and cleaning.Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100 % accuracy rate.

• Prepared correspondence such as client information letters and internal memos and ensured that they are sent to the correct recipients • Provided clients with information on their application statuses over the telephone or in person • Arranged for clients to be connected to real estate agents or financers, by first ensuring availability of the latter • Prepared rent and sale deeds according to specified formats • Ensured the confidentiality of all information such as clients» personal details and application progress

Objective Experienced in brokerage business seeking employment in one of the most largest brokerage companies and share my demonstrated expertise in negotiation, filing, client relationship, sales networking and product marketing to meet the companies goals and objectives Personal Information Michael Neary 2124 Henry Ford Avenue Tulsa, OK 74145 (555)-373-7232 [email protected] Date of Birth: May 6, 1979 Place of Birth: Tulsa, OK Citizenship: American Gender: Male Profile Summary • Excellent communication skills • Strong management and organizational skills • Customer - focused • Exceptional expertise in computer applications Education MBA, 2006 University of Detroit Mercy, Detroit, MI B.S. in Management, 2002 University of Detroit Mercy, Detroit, MI Employment History Real Estate Broker, 2007 — Present Salma - Yen, Saint Louis, MO Responsibilities: • Built relationships with key clients.

We are currently accepting applications for a sales account executives / client managers to work as part of our marketing and promotions team.

Worked with the sales team to create proof of concept environments for prospective clients to allow them to interact with our applications using their own data prior to purchase.

ACCOMPLISHMENTS * Negotiated Center Point's successful vendor application process with Pfizer * Brought in 3 new clients at Quest Diagnostics in first 7 months * Landed Acurian's first contract in 7 years with Merck worth $ 3M + in annual sales * Drove 30 % increase in revenue at FMR within 13 month period with new contracts of $ 3.5 M in revenue * Led ICON to capstone achievement of $ 100MM contract with Pfizer in 2000

As Early Years Recruitment Consultant, you will be responsible for the delivery of: • Maintaining working relationships with existing clients and identifying opportunities for further business • Sourcing candidates to match your clients» recruitment needs • Advertising vacancies in a professional and attractive manner, in order to find the best candidates • Processing DBS applications and reference checking candidates • Thoroughly Interviewing candidates and preparing them for interviews with your clients • Negotiating offers between your clients and candidates • Proven success in recruitment / sales / HR with at least 2 years experience ideally in Early Years recruitment.

accounting, Accounting Software, accounts payable, basic, billing, closing, consultant, contracts, controller, client, clients, customer relations, data Entry, database, filing, Finance, human resources, insurance, inventory, keyboarding, managing, marketing, MAS 90, materials development, meal preparation, Excel spreadsheets, MS Office Applications, office, Share Point, organizational, patient care, payroll, Quick, Quick Books, reconciling, researching, research, sales, scheduling, phones, transportation, trouble - shooting

Accomplishments NexxLinx, Duluth, GA 03/15 - 07/17 Application Support Engineer * Supported a multinational rollout of robust, scalable and secure Sales Force enterprise system for clients including Time Warner, GolfNow, CNET, and Pearson.

Areas of Expertise * Financial Services * Loan Documentation and Processing * FHA and Conventional Loans * Appointment Scheduling * Automotive Dealers and Auctions * Database Management * Application Processing * Budgeting * Customer Service * Administrative Services * Sales and Client Relations * File Management

Analytical skills, call center, case manager, cash handling, communication skills, clients, customer satisfaction, excellent customer service, customer service, fast, listening, math, multitasking, neat, strong organizational skills, policies, point of sale, problem solving, quality, self - starter, answer telephones, time management, transportation, troubleshooting, web applications.

Tags for this Online Resume: Major Account Management, Telesales, Prospecting, Inside Sales, Cold Calling, Business Development, Proposal Writing, Account Analysis and Needs Assessment, Exceptional Closer, SEM Advertising Optimization, Customer Satisfaction, Superior Telephone Support for Client Growth, • High - Impact Sales Presentations, Internet Research, • Proficient in Microsoft Word, Excel, and PowerPoint, CRM applications including SalesForce, Adobe applications including Photoshop, Illustrator, and Acrobat

Tags for this Online Resume: Oracle, Public Sector, Federal, Mobile, Wireless, Business Development, IaaS / PaaS / SaaS, Account / Territory Management, Client Relations, Sales Cycle Management, AWS, Microsoft Azure, Enterprise Applications, Hosting, Collocation, Managed Services, Cloud, Data Analytics, Data Warehousing, Presentations

Maintained $ 17K in gross sales per week, strategically convincing clients to interview selected applications for employment.

Provided dual role support focused on client support and sales and served as client advocate for internal RealMed business and field staff, and technical development of application.

Johnson Controls Inc., Jacksonville • FL 1997 — 2009 Project Manager / Lead System Specialist Negotiated specific sales development initiatives for sourcing of security applications with key clients that resulted in additional revenue gain of $ 380K.

Responsibilities: The role is demanding and diverse and involves: - using sales, business development, marketing techniques and networking to attract business from client companies; - visiting clients to build and develop relationships and understand they culture and environment; - advertising vacancies by drafting and placing adverts in a range of media, for example newspapers, websites, magazines; - headhunting - identifying and approaching suitable candidates who may already be in work; - using candidate databases to match the right person to the client's vacancy; - candidate's management (reviewing applications, managing interviews, reference checking)- preparing CVs and correspondence to forward to clients regarding of suitable applicants; - negotiating pay and salary rates and finalizing arrangements between client and candidates; - working towards and exceeding targets that may relate to the number of candidates placed, a value to be billed to clients or business leads generated; - reviewing recruitment policies to ensure effectiveness of selection techniques and recruitment programmers.

Assisted the administrator and create new Salesforce applications for a variety B2B and B2C of sales projects and business processes (Client support Sales, Marketing, Partner Management, esales projects and business processes (Client support Sales, Marketing, Partner Management, eSales, Marketing, Partner Management, etc..)

Business Development and Sales Management — Duties & Responsibilities Lead through example with consistent work ethic and professionalism, while performing sales and marketing presentations, overseeing business development functions, and managing / leveraging key business relationships Perform needs - based analyses and situational assessments for clients to position most appropriate product / service, generating increased revenue through improved close ratios as well as referral / repeat customer business Collaborate in all phases of strategic planning with senior - level management and customers, including cost budgeting, pricing strategies, vendor negotiations, revenue projections, and industry competition Provide continuous assessment of key markets and potential clients, while furnishing oversight and guidance regarding effective business acquisition strategies, prospecting techniques, client service, pricing, and market trends Identify and utilize talent among team members with focused training, targeted professional recruitment, and the promotion of a performance - based entrepreneurial environment that leverages individual talents for group benefit Install support staff to aid in effective sales, marketing, and client service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key client queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, word - of - mouth marketing, and the leveraging of cross-sales opportunities Create and implement marketing and sales strategies and promotional programs, while tracking progress versus established internal and external industry benchmarks with a focus on revenue generation, cost control, networking, and staff success Develop and maintain a strong working knowledge of respective products / services and related marketplaces, including pricing and regulatory trends, customer demands, competitor strategies, and industry developments Collaborate effectively with all relevant parties, conveying information in a clear and concise manner while listening effectively to critical input, critiques, suggestions, and guidance Utilize knowledge of various technology - based applications, including ACT, Genesis, Calyx Point, Encompass, DU / LP, and Assetwise Act as a liaison between clients, vendors, sales and support staff, and other members of the executive managementSales Management — Duties & Responsibilities Lead through example with consistent work ethic and professionalism, while performing sales and marketing presentations, overseeing business development functions, and managing / leveraging key business relationships Perform needs - based analyses and situational assessments for clients to position most appropriate product / service, generating increased revenue through improved close ratios as well as referral / repeat customer business Collaborate in all phases of strategic planning with senior - level management and customers, including cost budgeting, pricing strategies, vendor negotiations, revenue projections, and industry competition Provide continuous assessment of key markets and potential clients, while furnishing oversight and guidance regarding effective business acquisition strategies, prospecting techniques, client service, pricing, and market trends Identify and utilize talent among team members with focused training, targeted professional recruitment, and the promotion of a performance - based entrepreneurial environment that leverages individual talents for group benefit Install support staff to aid in effective sales, marketing, and client service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key client queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, word - of - mouth marketing, and the leveraging of cross-sales opportunities Create and implement marketing and sales strategies and promotional programs, while tracking progress versus established internal and external industry benchmarks with a focus on revenue generation, cost control, networking, and staff success Develop and maintain a strong working knowledge of respective products / services and related marketplaces, including pricing and regulatory trends, customer demands, competitor strategies, and industry developments Collaborate effectively with all relevant parties, conveying information in a clear and concise manner while listening effectively to critical input, critiques, suggestions, and guidance Utilize knowledge of various technology - based applications, including ACT, Genesis, Calyx Point, Encompass, DU / LP, and Assetwise Act as a liaison between clients, vendors, sales and support staff, and other members of the executive managementsales and marketing presentations, overseeing business development functions, and managing / leveraging key business relationships Perform needs - based analyses and situational assessments for clients to position most appropriate product / service, generating increased revenue through improved close ratios as well as referral / repeat customer business Collaborate in all phases of strategic planning with senior - level management and customers, including cost budgeting, pricing strategies, vendor negotiations, revenue projections, and industry competition Provide continuous assessment of key markets and potential clients, while furnishing oversight and guidance regarding effective business acquisition strategies, prospecting techniques, client service, pricing, and market trends Identify and utilize talent among team members with focused training, targeted professional recruitment, and the promotion of a performance - based entrepreneurial environment that leverages individual talents for group benefit Install support staff to aid in effective sales, marketing, and client service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key client queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, word - of - mouth marketing, and the leveraging of cross-sales opportunities Create and implement marketing and sales strategies and promotional programs, while tracking progress versus established internal and external industry benchmarks with a focus on revenue generation, cost control, networking, and staff success Develop and maintain a strong working knowledge of respective products / services and related marketplaces, including pricing and regulatory trends, customer demands, competitor strategies, and industry developments Collaborate effectively with all relevant parties, conveying information in a clear and concise manner while listening effectively to critical input, critiques, suggestions, and guidance Utilize knowledge of various technology - based applications, including ACT, Genesis, Calyx Point, Encompass, DU / LP, and Assetwise Act as a liaison between clients, vendors, sales and support staff, and other members of the executive managementsales, marketing, and client service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key client queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, word - of - mouth marketing, and the leveraging of cross-sales opportunities Create and implement marketing and sales strategies and promotional programs, while tracking progress versus established internal and external industry benchmarks with a focus on revenue generation, cost control, networking, and staff success Develop and maintain a strong working knowledge of respective products / services and related marketplaces, including pricing and regulatory trends, customer demands, competitor strategies, and industry developments Collaborate effectively with all relevant parties, conveying information in a clear and concise manner while listening effectively to critical input, critiques, suggestions, and guidance Utilize knowledge of various technology - based applications, including ACT, Genesis, Calyx Point, Encompass, DU / LP, and Assetwise Act as a liaison between clients, vendors, sales and support staff, and other members of the executive managementsales opportunities Create and implement marketing and sales strategies and promotional programs, while tracking progress versus established internal and external industry benchmarks with a focus on revenue generation, cost control, networking, and staff success Develop and maintain a strong working knowledge of respective products / services and related marketplaces, including pricing and regulatory trends, customer demands, competitor strategies, and industry developments Collaborate effectively with all relevant parties, conveying information in a clear and concise manner while listening effectively to critical input, critiques, suggestions, and guidance Utilize knowledge of various technology - based applications, including ACT, Genesis, Calyx Point, Encompass, DU / LP, and Assetwise Act as a liaison between clients, vendors, sales and support staff, and other members of the executive managementsales strategies and promotional programs, while tracking progress versus established internal and external industry benchmarks with a focus on revenue generation, cost control, networking, and staff success Develop and maintain a strong working knowledge of respective products / services and related marketplaces, including pricing and regulatory trends, customer demands, competitor strategies, and industry developments Collaborate effectively with all relevant parties, conveying information in a clear and concise manner while listening effectively to critical input, critiques, suggestions, and guidance Utilize knowledge of various technology - based applications, including ACT, Genesis, Calyx Point, Encompass, DU / LP, and Assetwise Act as a liaison between clients, vendors, sales and support staff, and other members of the executive managementsales and support staff, and other members of the executive management team

Professional Experience Nettingsolutions (Miami, FL) 4/2006 — Present Project Manager / Business Analyst (1/2008 — Present) • Developed numerous 1 - to - 1 marketing applications, online loyalty card systems, and other e-commerce applications for SUBWAY, including www.mysubwaycard.com and www.tellsubway.com • Created and implemented various digital marketing solutions to increase cartridge and paper sales for HP Latin America, improving brand visibility in a cost - effective manner • Hold responsibility for program and portfolio management activities within both account developments and client services departments, promoting operational efficiency and effective function administration

Maintained up - to - date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Excelled in exceeding daily credit card application goals.Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Worked as a team member performing cashier duties, product assistance and cleaning.Assisted customers with store and product complaints.Guaranteed positive customer experiences and resolved all customer complaints.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Assisted customers in finding out - of - stock items.Recommended, selected and helped locate merchandise based on customer needs and desires.Replenished merchandise shelves with items from the stockroom.Organized the store by returning all merchandise to its proper place.

Project Manager / Business Analyst Jan 2008 — Present Nettingsolutions, Miami FL • Responsible and accountable for the development of 1 - to - 1 Marketing applications, online Loyalty Card systems, and e-commerce applications for SUBWAY ® o www.mysubwaycard.com o www.tellsubway.com • Responsible for the development of digital marketing solutions to increase cartridge and paper sales for HP Latin America • Responsible for program and portfolio management activities within the Account development and Client Services

IT Project Manager — Professional Highlights Serve multinational corporations in a variety of technology based strategic planning and administration roles Offer expertise as a consultant, programmer, engineer, business analyst, and database administrator Lead technology projects for NASA, U.S. Customs, American Express, and General Electric Design and implement reporting, customer service, marketing, sales, and financial management software Responsible for network and database design, administration, and security Oversee enterprise - wide hardware and software upgrades resulting in increased efficiency Minimize operational and manpower costs through effective technology solutions Serve as forecast budget analyst for Joint Project Management Operations at Kennedy Space Center Develop reporting application tool using crystal reports engine on CD throughout Kennedy Space Center and Cape Canaveral Air Station resulting in $ 500,000 savings on user licensing fees Create detailed project plan with well - defined tasks, milestones, client sign - offs, test cycles, and specifications which served to communicate project progress to management Develop visual basic application for financial banking Institution using crystal reports to reduce the company's response time resulting in initial reporting from 2 - 3 hours to just 45 seconds Oversee multimillion - dollar software implementation for Miami Air from a consultancy level Upgrade Great Plains software platform and administered security access for Miami internal databases Write over 200 SQL stored procedures from access databases for financial institutions Compose business correspondence and prepared statistical spreadsheet analysis for Kennedy Space Center Recognized by colleagues and superiors for outstanding job performance, reliability, and efficiency Conduct surveys of operations to assess needs and identify high priority improvements Complete major product releases meeting very aggressive schedules and budgets Serve as a member of the International Cyber Threat Task Force Utilize fluencies in English, Portuguese, Arabic, French, and German to communicate with a diverse clientele Continually study emerging technologies and industry best practices Perform all duties with positivity, professionalism, and integrity

Customer Service and Administration Duties & Responsibilities Interact with customers in a professional manner to improve the client experience, resolving queries and issues in a timely and professional fashion while making all customer needs the top priority Implement quality assurance processes to ensure administrative accuracy and promote operational efficiency Assist in the execution of needs - based client assessment to facilitate successful product / service utilization Collaborate and communicate effectively with all departments and members of company management, acting as a liaison between customers and all staff members as well as representing institutions within the community Generate referrals and consistent repeat business through effective service and timely follow - up Meet and exceed marketing and sales strategies while tracking progress versus established benchmarks Maintain a strong working knowledge of company products and services, respective marketplace, competitor strategies, industry regulations, and other pertinent information, applying all knowledge to related job functions Provide relevant guidance / leadership to new staff training efforts and coaching, consistently leading by example Oversee critical document control and management, maintaining all files in an organized manner Perform continuous assessment of client service operations while furnishing oversight and guidance regarding effective customer service and issue resolution techniques Adhere consistently to all established policies, guidelines, procedures, related laws, and other related constraints Utilize various technology applications to drive customer service and administrative processes Assist management team and senior department members with various other duties as assigned