Greeted customers
in a warm and friendly
manner; held a high regard for being professional Communicated with customers via email, phone and
in person Evaluated customers» needs and directed to qualified
sales associates Often
calmed upset customers with positive outcomes Processed
sales of exchange and returns; maintained an accurate recording system Accurately processed cash and credit / debit card transactions with some being more than $ 10,000.
Professional Duties & Responsibilities Directed marketing campaign ensuring effective fundraising and company growth Oversaw company recruitment, hiring, and employee training Managed company operations exceeding corporate
sales projections and goals Supervised company finances guaranteeing lucrative and cost effective business Addressed client queries and resolved issues
in an expedited
manner Led junior team members offering guidance and support as needed Provided administrative support including phones, data entry, and filing Offered excellent customer service resulting
in considerable repeat business Handled high pressure situations
in a
calm, professional, and effective
manner