• To obtain a Beauty Consultant position with Burberry Limited using expertise in beauty products demonstrations, aiming at meeting both sales and customer
satisfaction goals of the company.
Not exact matches
Company goals for the first half
of the year related to sales growth, inventory accuracy, return on assets (ROA), and customer
satisfaction.
The Ultimate
goal of the MC Donald's customer
satisfaction survey is to collect customer feedback and then the
company can use it to improve overall customer expectation.
We are a local
company dedicated to the offer
of package tours in Cusco and Machu Picchu wich is totally committed to your
satisfaction so we work every day to improve our services and offer only the best with the only
goal of becoming a benchmark
company of organized tourism in our city.
The firm has extensive experience dealing disputes among owners
of closely - held
companies; while the main
goal in handling these matters is to amicably resolve disputes to the
satisfaction of all parties, even if that means breaking up the business, negotiations take place with the understanding that our firm has attorneys with extensive trial experience who are not afraid to litigate the matters in dispute.
While being overly complimentary
of a
company you know little about can come off as disingenuous, having some insight into awards for employee
satisfaction or the
company's overall motto,
goal or workplace mentality is certainly a plus.
Factors contributing to employee
satisfaction include treating employees with respect, providing regular employee recognition, empowering employees, offering above industry - average benefits and compensation, providing employee perks and
company activities, and positive management within a success framework
of goals, measurements, and expectations.
Additionally, the need to develop a standard by which to accomplish those installations in a comprehensive, professional and consistent manner while achieving the
company's
goals and maintaining customer
satisfaction is one I am prepared to implement.My experience with Government Services may be
of particular interest to you, as it demonstrates many
of the attributes you're looking for in a successful Field Services Coordinator: • Coordinate movement
of field installer / maintainers and equipment • Schedule and direct sub-contractor installations • Conduct tests for operation and reliability • Controlling inventories • Maintain quality requirementsWhen I came aboard the GWEN Program they were gearing up for nationwide installation.
Self - motivated, experienced, and certified professional seeking an opportunity
of Account Manager at «ABC
Company,» to apply my strong background and exceptional skill set for achieving high customer
satisfaction experience, setting and accomplishing departmental
goals.
Achieve
company goals for a continuous high level
of Tesla customer
satisfaction targets...
Drafted and implemented an incentive and reward programs based on
company goals and annual business plan to ensure timely completion
of projects and customer
satisfaction.
Bringing knowledge
of concrete, metal buildings, interiors and carpentry to meet
company productivity
goals while exceeding customer
satisfaction standards
• Hands - on experience in ensuring high levels
of customer
satisfaction through provision
of exceptional customer services • Highly skilled in assessing customers» needs and providing both information and assistance to ensure that they are met appropriately • Deep insight into the «extra mile» mantra to drive sales and ensure repeat business opportunities • Deeply familiar with recommending merchandise based on each customer's individual requirements and likes • Demonstrated expertise in preparing sales contracts and handling payment processes for both cash and credit card transactions • Unmatched ability to serve multiple customers at the same time, without compromising quality
of services • Qualified to handle merchandising, visual merchandising and stocking activities in a time efficient manner • Proficient in upholding and implementing loss prevention strategies, and effectively reducing item loss through constant check and vigilance • Adept at processing shipments and ensuring that all merchandise is appropriately represented on the floor • Competent in recommending products to customers by effectively and efficiently providing information
of benefits and demonstrating product features • Well - versed in engaging customers though conversation to determine their needs and assisting them in locating their choices
of products • Proven record
of suggestively selling additional items and services in a bid to meet
company and self - sales
goals
• Demonstrated ability to handle customer load in a high volume retail environment by delegating work duties • Exceptional verbal and written communication skills aimed at providing the epitome
of good customer services and handling adverse situations with tact • Track record
of closing sales effectively, keeping in mind personal and
company sales
goals • Successful in merchandising products to maximize both visual appearance and sales • Known for enforcing supermarket policies to ensure efficient and safe delivery
of goods • Strong problem solving skills aimed at handling incorrect or late deliveries to ensure minimum impact on customers • Technologically savvy with a great ability to manage transactions using complex database and cash handling systems • Exceptional planning and organization skills aimed at placing signage and displays in accordance to
company policies and procedures • Special talent for providing patrons with the highest level
of satisfaction within the limitations set by the
company • Adept at stock rotating and replacing activities to ensure availability
of quality merchandize on a constant basis
• At least six months
of experience designing websites and pages using Drupal • A firm understanding
of Java and HTML • A pronounced artistic and creative side • The ability to work with others to achieve
company goals • Strong written and verbal communication skills • A dedication to client
satisfaction
Additionally seeking
satisfaction of out seeing my
company advance, meet
goals and field new ideas from me and my team with respect to operations, engineering and technology.
Consistent in achieving and exceeding sales
goals for
companies and clients by focusing on delivery
of excellent customer service and
satisfaction at all levels.
Responsibilities included but not limited to: Scheduling, staffing, recruiting, hiring and separation
of employees; cash handling / management; banking and deposits; Retail inventory management, quarterly inventory for all retail and shop supplies; use
of a POS system to record all sales information and cash transactions; Operational and statistical reports, closeout
of daily transactions, reporting
of daily / weekly statistics to area supervisor;
Goal setting for store and staff members; Pre & post training for new employees having completed introductory educational training for
company; Duties typical to that
of a barber / hairdresser with emphasis on customer service &
satisfaction; Resolution
of customer service issues in a tactful, professional manner; Use
of a multi-line phone in a busy, fast - paced environment; Keeping staff motivated to succeed as individuals as well as a team.
Ability to utilize skills and knowledge learned from schooling, PHR, and experience to help a
company meet its needs in terms
of staffing, employee
satisfaction and
goals.
To implement the strategic
goals of the
company by increasing efficiency, accelerating sales and boosting customer
satisfaction.
SUMMARY Over 25 Years
of Experience in Food and Beverage Management Specializing in the Development
of Marketing and Sales Programs to Support Corporate
Goals Strategic Problem - Solver Working Seamlessly Across All Levels
of an Organization to Uncover Cost - Cutting and Revenue Producing Opportunities Skilled Customer Service Manager Dedicated to Maintaining Customer
Satisfaction and Contribute to
Company Success Exceptional T...
Passionate about quality and customer
satisfaction with a record
of consistently exceeding
company goals.
My
goal is to join with a
company that is proactively striving to attain more efficient methods
of manufacturing while simultaneously improving quality and customer
satisfaction.
Professional Duties & Responsibilities Proven sales record across varied industries including automotive, travel, and communications Designed and implemented marketing campaigns and all collateral materials Consistently exceeded sales
goals through networking, cold calling, and other tactics Represented
companies at trade shows, special events, and other industry functions Created and executed sales presentations for various products and audiences Built long - term relationships with customers and industry figures resulting in increased revenue Provided excellent customer service resulting in repeat business and sales referrals Maintained exemplary customer
satisfaction rating, efficiency rating, and sales closing ratio Developed working knowledge
of products and services to enhance sales proficiency Oversaw client records, sales histories, and other aspects
of the
company database Recognized for excellent performance with consistent
company awards and promotions
Business Manager — Duties & Responsibilities Provide full service construction and contracting services including electrical, plumbing, masonry, roofing, etc.. Manage daily operations
of home sales, construction, and contracting businesses ensuring profitable operations Recruit, train, and direct staff ensuring they understand the brand and adhere to
company policies and procedures Oversee sales, customer service, and construction site personnel Set and strictly adhere to budgets and schedules Maintain compliance with all applicable zoning codes, laws, and safety protocols Oversee
company finances ensuring profitable and fiscally responsible operations Consistently meet or exceed sales
goals through networking, in personal sales, and other tactics Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain comprehensive records detailing pricings, sales, activities reports, site visits, and other pertinent data Build and strengthen relationships with key clients, partners, and industry leaders Interact with support staff and
company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer
satisfaction by maintaining friendly, supportive contact with existing clients Represent
company brand with poise, integrity, and positivity
Cintas (Cincinnati, OH) 2006 — 2007 Territorial Sales Representative / Sales Representative • Managed corporate sales efforts across three states and twelve zip codes • Consistently exceeded
company sales
goals through cold calling and other tactics • Generated significant new and repeat business through relationship building • Provided excellent customer service ensuring client
satisfaction and goodwill • Oversaw junior associates offering instruction in best practices and
company policies • Promoted to Territorial Sales Representative within 4 months
of hire
Professional Experience United Healthcare 05/2009 — Present Network Account Manager • Generated new business consistently exceeding
company production
goals • Managed
company databases and staff ensuring timely completion
of company projects • Oversaw claim resolution, provider performance, and provider appeals • Handled all lines
of company products including Medicare, Medicaid, and commercial plans • Provided excellent customer service guaranteeing client
satisfaction
Professional Duties & Responsibilities Directed professional installation
of advanced residential and commercial satellite television and internet Oversaw, trained, and reviewed customer service, sales, and installation staff ensuring effective operations Directly responsible for approximately 50 technicians at 5 offices throughout the region Designed and implemented training workshops for certification in Satellite Internet System installation Successfully reduced staff turnover while improving team skill sets and morale Responsible for multimillion dollar
company inventory, tools, and vehicles Generated significant sales through cold calling, networking, and other sales tactics Consistently exceeded service
goals through effective scheduling, routing, and relationship management Authored
company sales and service reports and presented to senior leadership Delivered exceptional customer service resulting in client
satisfaction, repeat business, and referrals Resolved customer service inquiries in a timely, positive, and professional manner Built and strengthened relationships with key clients, partners, and industry leaders Consistently promoted and awarded for excellence in sales, customer service, and leadership
Pilkington Barnes Hind (Eastern, PA) 1992 — 1996 Account Representative • Directed contact lens and solution sales to ophthalmologists and optometrists • Achieved President's Award by ranking # 1
of 83 account representatives • Consistently exceeded
company sales
goals by as much as 120 % annually • Attained contact lenses fitting certification to best sell and demonstrate product • Ensured customer
satisfaction and repeat business through effective relationship management
Brand, Inc. (Burger King)(Columbia, SC) 2002 — 2007 Restaurant Manager • Supervised restaurant employees ensuring efficient and profitable operations • Named Manager
of the Year (2004) for consistently exceeding
company expectations • Created safe, clean, and enjoyable environment boosting staff morale and product sales • Designed and led employee job skill and safety training sessions • Managed site inventory and replenished supplies as needed • Provided excellent customer service ensuring client
satisfaction • Performed multiple roles including in store sales, drive through service, and administrative support to further
company goals
Professional Duties & Responsibilities Directed sales and customer service operations for a variety
of companies and products Oversaw, trained, and reviewed customer service and sales staff ensuring effective operations Set and managed $ 2.5 million
company budget and $ 1 million dollar inventory Consistently exceeded sales
goals through cold calling, networking, and other tactics Created and presented product and services demonstrations resulting in 75 % increase in new business Authored
company financial and sales reports to determine trending and growth opportunities Designed and implemented comprehensive marketing campaigns including all collateral materials Negotiated contracts and agreements with vendors, distributors, and partners Delivered exceptional customer service resulting in client
satisfaction and repeat business Built and strengthened relationships with key clients, partners, industry figures, and community leaders Consistently promoted and awarded for excellence in sales, customer service, and leadership
Medical Sales Respresentative — Duties & Responsibilities Experienced manager with a background in sales, marketing, and customer service Recruit, train, and direct staff ensuring they understand the brand and adhere to
company policies and procedures Set and strictly adhere to departmental budgets and timelines Design and implement comprehensive marketing campaigns and all collateral materials Direct
company charitable events creating community goodwill and respect for the brand Author and distribute
company newsletter, press releases, and other official correspondence Consistently meet or exceed sales
goals through networking, in personal sales, cold calling, and other tactics Generate
company record
of $ 8 million in sales while doubling client base Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Develop and lead training in customer service and sales best practices resulting in enhanced team skill sets Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client
satisfaction and repeat business Serve on multiple strategic planning committees to guide business development initiatives Represent
company brand with poise, integrity, and positivity
Sales Manager — Duties & Responsibilities Experienced sales manager with expertise in sales, marketing, and customer service across a variety
of industries Recruit, train, and direct staff ensuring they understand the brand and adhere to
company policies and procedures Set and strictly adhere to departmental budgets and timelines Consistently exceed sales
goals through networking, in personal sales, cold calling, and other tactics Increased new account generation and sales by 300 % within one year at Decisionmark Recognized and promoted for exceptional sales results, team management, and customer service Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Develop and lead training in customer service and sales best practices resulting in enhanced team skill sets Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional customer service resulting in client
satisfaction and repeat business Proficient in Photo Shop, SalesForce.com, Microsoft Office Suite, and other computer software Represent
company brand with poise, integrity, and positivity
Professional Experience Harris Bank Evanston (Evanston, IL) 2000 — 2009 Vice President / Branch Manager • Managed all aspects
of Evanston branch including daily operations and personnel • Hired, trained, scheduled, and supervised staff
of 10 tellers, personal bankers, and support staff • Created and implemented employee review, development, and recognition programs • Designed and executed education programs focused on banking and service best practices • Oversaw teller line, mortgage, consumer loan, and commercial banking departments • Consistently exceeded financial
goals through effective sales, marketing, and management • Awarded Harris Bank Outstanding Sales Award for setting
company best in product sales • Delivered excellent customer service resulting in client
satisfaction and repeat business • Ensured banking compliance with state, federal, and internal regulations • Conducted audits to maintain responsible, profitable, and efficient operations
Professional Duties & Responsibilities Directed sales and customer service operations for a variety
of companies and products Oversaw, trained, and reviewed customer service and sales staff ensuring effective operations Consistently exceeded sales
goals through cold calling, networking, and other tactics Authored
company financial and sales reports to determine trending and growth opportunities Negotiated contracts and agreements with vendors resulting in significant
company revenue Delivered exceptional customer service resulting in client
satisfaction and repeat business Conducted periodic client account reviews to ensure high level service and information accuracy Resolved customer service inquiries in a timely, positive, and professional manner Built and strengthened relationships with key clients, partners, and industry leaders Responsible for e-commerce technology and client information database Provided IT support, quality assurance analysis, and system upgrades to increase efficiency Authored and presented reports to senior leadership regarding data management best practices Consistently promoted and awarded for excellence in sales, customer service, and leadership
Professional Experience Ogilvy Action Experiential Marketing (Philadelphia, PA) 09/2010 — 12/2011 Manager • Managed varied initiatives for a nationwide leader in marketing resulting in increased sales and client generation • Designed and implemented integrated marketing campaigns including all collateral material • Responsible for key accounts including the American Express Premier Rewards Gold card • Consistently recognized for outstanding leadership
of the American Express account • Met and exceeded daily sales
goals making the Philadelphia market the top in the nation • Trained new employees in sales, marketing, and customer service best practices • Studied client literature becoming an expert on their products and services • Generated daily reports, sales summaries, and sales data through
company data bases • Delivered exceptional customer service resulting in client
satisfaction, account upgrades, and referrals
Project Manager — Duties & Responsibilities Oversee 1,000 employee call center operations ensuring efficient, effective, and profitable operations Recruit, train, and direct 25 Senior Call Center Managers ensuring they understand the brand and corporate protocols Design and implement staff training and development initiatives to enhance team skill sets Responsible for the implementation and operation
of technical facets such as the Qfiniti platform and Avaya integration Utilize strong background in information technology, web development, engineering, and technical support Design and implement workflow and organizational structure for multiple corporate entities Work closely with various departments including human resources, development, IT, and others to develop strategic plans Analyze corporate structure and create business requirements, process flows, and procedures for organizational efficiency Responsible for the identification and removal
of chronic system affecting issues to enhance daily operations Set and coordinate product release timelines and procedures for 23 regional call centers across the United States Coordinate the strategic and operational arms
of the release management teams Train and lead release teams ensuring compliance with project budgets and release schedules Oversee all user testing to ensure proper product functionality prior to release Manage website and hardware integration, maintenance, updates, and other technical support issues Set and strictly adhere to departmental budgets and schedules Consistently meet or exceed customer service and project management
goals through strong managerial skills Maintain comprehensive records detailing call center activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and
company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer
satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent
company brand with poise, integrity, and positivity
Professional Duties & Responsibilities Responsible for
company customer service departments across multiple fields Hired, trained, directed, and reviewed customer service representatives Directed call center ensuring professional and efficient operations Increased
company efficacy through the establishment
of best practices Ensured professional and timely response to customer service inquiries Maintained extremely high client
satisfaction rate resulting in repeat business Authored and presented customer service, finance, and personnel reports for senior leadership Tracked daily, weekly, and periodic customer service interactions Handled financial transactions including credit card payments, declines, and collections Resolved shipping, warranty, and product operation inquiries Oversaw the creation, update, and maintenance
of client information database Maintained working knowledge
of company products and services to best assist clients Built long - term relationships with employers, piers, clients, and industry leaders Assisted various
company departments with special projects as needed Fostered an atmosphere
of respect and dedication to
company goals Performed all duties in a professional, positive, and timely manner
HD Supply, Inc. (City, ST) 2002 — 2008 Operations Manager • Manage, train, and supervise a team
of 16 warehouse, sales, and customer service professionals • Ensure effective, efficient, and safe warehouse and office operations • Hold monthly safety meetings to review accident rates and prevention measures • Oversee sales and accounting functions including P&L, sales forecasts, budgets, audits, and payroll • Prepare lien releases for all customers and ensure payments are received and posted in a timely fashion • Responsible for
company equipment, inventory, shipping, receiving, and restocking • Ensure driver licensure and compliance with all state and federal D.O.T. rules and regulations • Provide exceptional customer service resulting in client
satisfaction, loyalty, and referrals • Exceed profit
goals by $ 7 million in 2004 through effective management and sales tactics • Awarded «Mark
of Excellence» in 2004 for «Outstanding Operations Skills»
Sales Representative — Duties & Responsibilities Experienced professional with expertise in sales, marketing, and customer service Responsible for marketing properties and
company in an attractive and effective manner Consistently exceed sales
goals of commercial and residential properties Utilize open houses, print and electronic advertising, and interpersonal skills to move properties Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Draw upon teaching background to reach clients
of all backgrounds and personalities Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Oversee bidding process, contract negotiation, and close
of sale Build and strengthen relationships with partners, peers, and community leaders Set and strictly adhere to departmental budgets and timelines Study internal literature and industry publications to become an expert on products and services Provide exceptional customer service resulting in client
satisfaction and referrals Represent
company brand with poise, integrity, and positivity