Multiple
observations, the official said, «could become problematic, especially in the fall when school leaders are trying to get students and
staff on
schedule.»
In addition, they hire and train
staff, establish work
schedules, prepare supply and food cost estimates, order supplies, comply with local regulations, enforce
observation of safety and sanitation standards and ensure efficient and profitable operation of the food service establishment.
Mentored interns, managed
observation schedules of
staff interpreters, led debriefing sessions with professional dialogue, practiced self - analysis through video - taping personal work and applying the Demand / Control Theory
Early Loss Mitigation Supervisor (9/2008 — 4/2010) • Managed unit of approximately 8 to 15 collectors while ensuring the achievement of unit objectives and related standards • Compiled and analyzed statistical data relative to unit productivity, monitoring live calls while providing feedback to
staff • Provide advice and question resolution concerning collection activities, reviewing the status of severely delinquent accounts and handling all loss mitigation efforts • Advised
staff of any changes in policy and procedures, allocated critical resources, and developed work
schedules • Train current and new
staff members as well as conduct performance reviews, making recommendations as needed regarding corrective actions and suggested dismissals • Assist departmental manager with training course
scheduling for entire department • Create and distribute various reports to
staff and peers on a regular and ad - hoc basis • Traveled to Chatsworth, CA as supervisor, developing
observations and recommendations which led to facility improvements • Acted as representative to the Washington Mutual conversion to early loss mitigation in Albion, NY, sharing best practices from Chase