Performing comprehensive hotel
front desk responsibilities — including phone management, reservation booking, special request accommodation, and payment processing — while ensuring
seamless operations and guest service excellence.
CAREER HIGHLIGHTS • Service - oriented
front desk manager with over 13 years of experience in handling
front desk operations • Ensured that exceptional guest service by the
front desk team • Interviewed, trained, and counseled
front desk associates • Managed the
seamless movement of visitors and employees