[01:30] Introduction [02:30] Tony welcomes Alexandra [03:40] Launching
in 2007 — it came from a place of passion [04:25] Establishing clear
roles among founders [05:40] Flexing her multilingual skills
in business [06:25] Adjusting how you speak to someone based on their objectives [08:10] The
secret to Gilt's growth [09:20] Building a business that would thrive during winter [10:20] Finding the capital to purchase inventory [10:40] Moving from venture to private equity funding [11:20] It's all about smart money [11:40] The future of traditional retail [12:20] The subscription model [12:40] Catering to the time - starved customer [12:55] Bringing services into the home [13:10] Leaving Gilt to lead Glamsquad [16:10] Glamsquad started as an app [17:10] Vetting employees [18:10] Building trust with customers [19:00] Taking massive action — now [20:20] Launching the first
sale on Gilt — without a return policy [21:30] Fitz [22:00] The average person wears only 20 % of their wardrobe [23:00] Taking the time to understand your customer [23:20] Challenges as a woman
in business [24:40] Advice to a female entrepreneur that's just getting started [25:25] The importance of networking [25:50] Knowing the milestones to hit along the way
For example, new
sales professionals are able to learn from their more experienced peers, broker managers are able to lean
in and grow with others
in similar
roles, and companies that choose to affiliate are not only welcomed with a comprehensive, year - long onboarding process, but they also have access to other long - running independent franchise owners and operators who openly share the
secrets to their overall success.