Sentences with phrase «senior quality assurance manager»

Not exact matches

Joseph Ruddy is a senior manager and international development specialist in workforce, education and training development, quality assurance and industry development in tourism with more than 30 years» experience in international tourism development.

I am a Senior Manager with extensive experience in risk management, auditing, regulatory oversight, quality assurance, process improvement, revenue cycle management, project management, training, coding & billing compliance, safety, and health insurance / managed care.

Call Center Manager — Duties & Responsibilities Generate increased revenue through outbound program development and effective hiring, training, and scheduling of staff, working efficiently with staffing agencies and outside vendors Create training / development plans for staff, sales, and service team members, providing on - going performance feedback Perform continuous assessment of service and call center associates, while furnishing oversight and guidance regarding effective sales and customer service techniques Develop and maintain quality assurance program to improve end - user satisfaction and drive revenue growth Collaborate effectively with senior management and related departments, including marketing, human resources, and finance Maintain a strong working knowledge of the product and respective marketplace, utilizing technology to improve operating efficiencies Organize purchase orders, invoices, cost budgets, and other important performance documentation to give accurate performance guidance to management Provide oversight to call back programs, catalog inventories, and web - site offerings