I love my Nook and would never consider using a Kindle, but B&N killed
any sense of customer loyalty when they removed the «Download to a computer» button from their website.
Not exact matches
That
sense of purpose breeds the
sense of belonging, it sparks intense employee and
customer loyalty.
Not only does this instill a
sense of loyalty from the
customer, but there is an opportunity to upsell through the ebook itself.
This is a nice touch that is sure to give American Airlines
customers the
sense that they are being well rewarded for their brand
loyalty on the more gastronomical aspects
of flying.
An interactive voice experience can also foster a
sense of intimacy, also increasing
customer loyalty.
Maintained and built on
customer loyalty by creating a
sense of appreciation for the
customer by taking the time to show every
customer exactly what was repaired and give suggestions on how to avoid a similar problem in the future