What: Nancy Meyers» daughter, Hallie Meyers - Shyer,
makes her directorial debut with a «sweet and lightly funny» (and very Nancy Meyers - y) rom - com about a recently
separated single mother of two (Witherspoon) who invites three aspiring filmmakers to move into her
guest house.
Essential Duties · To welcome and serve all
guests in an efficient, courteous and friendly manner whether face to face, on the phone or via email · To handle all
guest compliments, comments, observations and complaints in a timely and effective manner, achieving
guest satisfaction · To reserve, register and check out
guests completely and accurately, following the procedures and policies set up for this process · To utilize proper selling techniques and strategies to maximize room and outlet revenues · To ensure the proactive building of
guest history · To process credit card authorizations for each
guest upon arrival and as needed during stay · To accurately post charges to group,
guest, member and
house accounts when necessary · To forward messages to departments with regards to
guest requests and expectations and to follow up on requests with the
guest via email, phone, radio and / or trace system · To liaise with bellstaff in order to ensure that gift delivery, luggage service, parking and rooming is taken care of in a courteous and timely manner · To ensure the accuracy of billing for each
guest · To accurately account for daily bank issuance · To order room drop items and ensure ancilliary charges are scheduled appropriately · Sell,
make, process and mail gift certificates · To run nightly audit and
separate guest tickets for accounting · To maintain accurate
house account excel spreadsheets · To run reports and perform some accounting duties (may include sales reports and statistics, processing and reconciling daily service charge breakdowns, completing billing instructions, etc).