Not exact matches
Neither did Uber primarily target
nonconsumers — people who found the existing alternatives so expensive or inconvenient that they took public transit or drove themselves instead: Uber was launched in San Francisco (a well -
served taxi market), and Uber's customers were generally people already in the habit of hiring rides.
Instead, they get traction by initially
serving the least demanding customers or by providing access to
nonconsumers who are outside of the traditional market altogether.
Once companies like Apple got a foothold among these
nonconsumers, it was only a matter of time before they improved personal computer technology to
serve more and more demanding customers and disrupted the computing industry as we knew it.
Its market was «
nonconsumers»: people not being
served by the big manufacturers, and for whom the alternative was nothing.
Are new technologies targeting
nonconsumers or
serving existing customers?