September 2013 to Present A&B Corp. — New Cityland, CA IT Specialist • Responded to internal and external
service requests in a timely manner.
Maintenance Technician Job Responsibilities: · Respond and complete residential
service requests in a timely manner as a Maintenance Technician.
Call Center Customer Service Representative — Cox Communications, Wichita, KS — April 2015 — Current • Retrieve account information from system • Obtain and verify customer account information • Document call details and customer service requests • Respond to customer
service requests in a timely manner • Contribute to team that has cut open service ticket time by 10 percent while increasing customer satisfaction by 25 percent • Interface with service scheduling systems to resolve customer complaints • Refer difficult requests to specialists • Arrange to contact customers when issues have been resolved
Not exact matches
The reality is, and it's a sad one, consumers are used to receiving terrible
service, so when your company responds to their
requests in a
timely manner — which means at minimum, the same day — they will be absolutely shocked and will have the perception that your company is one of a kind.
He ensures that all client
requests including the SLA's (
service level agreements) are met
in a
timely manner.
«Physicians and other health care professionals have the duty to refer patients
in a
timely manner to other providers if they do not feel that they can
in conscience provide the standard reproductive
services that their patients
request.»
Our state - of - the - art BMW
service department is equipped to handle a range of
requests, and our diagnostic equipment is operated by our professional technicians so that we can get to the root of the problem
in a
timely manner.
Send an email to DOLPHINARIS stating the provenance of cancellation, only can be
requested by the credit card holder that made the payment, it is important that the USER states its correct data from the start so DOLPHINARIS can confirm the authenticity of the USER when processing cancellations or refunds, should likewise submit documents proving the
service or product hired and documents that support the cancellation
in a
timely manner.
* Collect and process personal information only strictly necessary to achieve the objectives of the product or
service; * Provide clear and unambiguous information on the intended use of personal information, to allow users to give consent; * Create default settings that protect the privacy of users; * Include adequate mechanisms for obtaining consent from users; * Ensure that the control parameters of privacy are conspicuous and easy to use; * Ensure adequate protection of all personal data; * Providing users with simple procedures for the removal of their accounts and acquiesce to these
requests in a
timely manner.
Passport Legal
Service Request addresses these challenges by providing a central point for intake and storage of all service requests, along with related documentation, and helps resolve requests in a timely
Service Request addresses these challenges by providing a central point for intake and storage of all
service requests, along with related documentation, and helps resolve requests in a timely
service requests, along with related documentation, and helps resolve
requests in a
timely manner.
Our
services are offered
in a professional and welcoming office environment, a place where one can feel confident that
requests will be listened to, understood and addressed
in a
timely manner.
As an insurance professional, you know that responding to a prospective customer's
request for information
in a
timely manner is key to providing excellent
service and closing the sale.
Greet customers
in a courteous, friendly, and professional
manner using agreed upon procedures Listen attentively to customer needs and concerns; demonstrate empathy Clarify customer requirements; probe for and confirm understanding of requirements or problem Meet customer requirements through first contact resolution Confirm customer understanding of the solution and provide additional customer education as needed Prepare complete and accurate work and update customer file Communicate effectively with individuals / teams
in the program to ensure high quality and
timely expedition of customer
requests Effectively transfer misdirected customer
requests to an appropriate party Contribute ideas on ways to resolve problems to better serve the customer and / or improve productivity Participate
in activities designed to improve customer satisfaction and business performance Occasionally use decision - support tools to answer questions Solve problems that are sometimes unstructured and that may require reliance on conceptual thinking Offer solutions to issues that are often non - standard / non-routine and require some clarification Maintain broad knowledge of OnStar products and
services Warehouse Assiciate.
Ensured accurate and prompt
service for any guest issues or
requests, making sure there was a follow up and guests needs were met and completed
in a
timely manner.
Enter
service request information accurately and
in a
timely manner.
Provide guests with access to hotel
services, forward
in - room meal
requests and ensure that mail, faxes and packages are delivered
in a
timely manner.
Handles
requests of customers
in a
timely and efficient
manner to establish quality customer
service to build strong customer relationships.
Interacted daily with
service team to ensure that parts
requests were expedited
in a
timely manner
Assist UM Nurses
in completing authorization reviews of specialty
services / diagnostics
requests in a
timely and efficient
manner
Essential Duties · To welcome and serve all guests
in an efficient, courteous and friendly
manner whether face to face, on the phone or via email · To handle all guest compliments, comments, observations and complaints
in a
timely and effective
manner, achieving guest satisfaction · To reserve, register and check out guests completely and accurately, following the procedures and policies set up for this process · To utilize proper selling techniques and strategies to maximize room and outlet revenues · To ensure the proactive building of guest history · To process credit card authorizations for each guest upon arrival and as needed during stay · To accurately post charges to group, guest, member and house accounts when necessary · To forward messages to departments with regards to guest
requests and expectations and to follow up on
requests with the guest via email, phone, radio and / or trace system · To liaise with bellstaff
in order to ensure that gift delivery, luggage
service, parking and rooming is taken care of
in a courteous and
timely manner · To ensure the accuracy of billing for each guest · To accurately account for daily bank issuance · To order room drop items and ensure ancilliary charges are scheduled appropriately · Sell, make, process and mail gift certificates · To run nightly audit and separate guest tickets for accounting · To maintain accurate house account excel spreadsheets · To run reports and perform some accounting duties (may include sales reports and statistics, processing and reconciling daily
service charge breakdowns, completing billing instructions, etc).
• Effectively able to respond to residents»
requests by arranging engineering, support and maintenance
services for them
in a
timely manner
Jun 2010 — May 2011 Resort at Squaw Creek — Olympic Valley, CA Room
Service Server • Provided highest quality service to guests in a timely and polite manner • Retrieved all trays and carts upon the guests» demand • Memorized menu items, pricing and other services provided by the employer • Exercised appropriate telephone manners with guests • Delivered outgoing orders as per guest's r
Service Server • Provided highest quality
service to guests in a timely and polite manner • Retrieved all trays and carts upon the guests» demand • Memorized menu items, pricing and other services provided by the employer • Exercised appropriate telephone manners with guests • Delivered outgoing orders as per guest's r
service to guests
in a
timely and polite
manner • Retrieved all trays and carts upon the guests» demand • Memorized menu items, pricing and other
services provided by the employer • Exercised appropriate telephone
manners with guests • Delivered outgoing orders as per guest's
requests
• Save annual cost of $ 30K by negotiating a productive contract with a third party transportation
service provider • Reduce the front desk operational costs by 12 % through implementation of cost effective methods • Run and check daily reports, contingency lists and credit card authorization reports • Coordinate with housekeeping department to track room status and availability • Answer, record and process all guest calls and concerns • Arrange transportation
services for guests and visitors • Cash guests» checks and process all types of payments received • Secure guest payments, activate, issue and re-issue room keys • Process check -
in, check - out and room change
requests in a
timely manner
Analyzed claim suspensions Initiated financial recovery Trained claim and encounter processors Audited claims and encounters for accuracy Contacted medical groups to verify payments Built macros to increase processor productivity Assisted processors with basic computer questions Developed reports as
requested by management Scheduled processor workloads according to inventory Initiated and tested automated system enhancements Researched financial responsibility for
services billed Processed medical claims and encounters
in a
timely manner Maintained and distributed daily claim inventory and production reports Wrote, edited and formatted processing guidelines and informational documentation Translated written Spanish correspondence for members and billing providers Identified, recruited and coached competent team members for managerial projects.
• Provide courteous customer
service to the public, both
in - person and on the telephone • Register new patients
in the pharmacy computer system • Update insurance and demographic information for existing patients as needed • Process prescription and immunization claims through insurance •
Request prior authorizations for medications not covered by patient insurance plans • Fill prescriptions
in a
timely manner and collect patient co-pays at the register • Work both independently and with other team members to meet customer needs • Follow all HIPAA confidentiality guidelines.
• Gather individual's medical information and communicate individual needs to our Nurses and Health
Services Manager • Attend and effectively and appropriately participate in medication reviews, medical chart audits, clinics and appointments • Monitor individuals, review records, and provide medical support at various locations within the Residential and Therapeutic Services department to assure an individual's needs are appropriately addressed • Communicate and consult with appropriate internal / external providers regarding medical needs and concerns; ensure appropriate information (med audits, health reviews, consult forms, etc.) is disseminated in a timely manner • Consult with the Nurses and Health Services Manager regarding coordination of medical, laboratory and dental care; follow up as required • In conjunction with approved staff, review Medication Administration Records and Physician Orders monthly to assure accuracy • Complete, review, and sign off on medical and health related documentation; complete paperwork and provide documentation for individuals» in services meetings • Provide educational in - services to agency staff in requested medical areas • Enter data and generate data base reports; track and distribute requested records and other inf
Services Manager • Attend and effectively and appropriately participate
in medication reviews, medical chart audits, clinics and appointments • Monitor individuals, review records, and provide medical support at various locations within the Residential and Therapeutic Services department to assure an individual's needs are appropriately addressed • Communicate and consult with appropriate internal / external providers regarding medical needs and concerns; ensure appropriate information (med audits, health reviews, consult forms, etc.) is disseminated in a timely manner • Consult with the Nurses and Health Services Manager regarding coordination of medical, laboratory and dental care; follow up as required • In conjunction with approved staff, review Medication Administration Records and Physician Orders monthly to assure accuracy • Complete, review, and sign off on medical and health related documentation; complete paperwork and provide documentation for individuals» in services meetings • Provide educational in - services to agency staff in requested medical areas • Enter data and generate data base reports; track and distribute requested records and other informati
in medication reviews, medical chart audits, clinics and appointments • Monitor individuals, review records, and provide medical support at various locations within the Residential and Therapeutic
Services department to assure an individual's needs are appropriately addressed • Communicate and consult with appropriate internal / external providers regarding medical needs and concerns; ensure appropriate information (med audits, health reviews, consult forms, etc.) is disseminated in a timely manner • Consult with the Nurses and Health Services Manager regarding coordination of medical, laboratory and dental care; follow up as required • In conjunction with approved staff, review Medication Administration Records and Physician Orders monthly to assure accuracy • Complete, review, and sign off on medical and health related documentation; complete paperwork and provide documentation for individuals» in services meetings • Provide educational in - services to agency staff in requested medical areas • Enter data and generate data base reports; track and distribute requested records and other inf
Services department to assure an individual's needs are appropriately addressed • Communicate and consult with appropriate internal / external providers regarding medical needs and concerns; ensure appropriate information (med audits, health reviews, consult forms, etc.) is disseminated
in a timely manner • Consult with the Nurses and Health Services Manager regarding coordination of medical, laboratory and dental care; follow up as required • In conjunction with approved staff, review Medication Administration Records and Physician Orders monthly to assure accuracy • Complete, review, and sign off on medical and health related documentation; complete paperwork and provide documentation for individuals» in services meetings • Provide educational in - services to agency staff in requested medical areas • Enter data and generate data base reports; track and distribute requested records and other informati
in a
timely manner • Consult with the Nurses and Health
Services Manager regarding coordination of medical, laboratory and dental care; follow up as required • In conjunction with approved staff, review Medication Administration Records and Physician Orders monthly to assure accuracy • Complete, review, and sign off on medical and health related documentation; complete paperwork and provide documentation for individuals» in services meetings • Provide educational in - services to agency staff in requested medical areas • Enter data and generate data base reports; track and distribute requested records and other inf
Services Manager regarding coordination of medical, laboratory and dental care; follow up as required •
In conjunction with approved staff, review Medication Administration Records and Physician Orders monthly to assure accuracy • Complete, review, and sign off on medical and health related documentation; complete paperwork and provide documentation for individuals» in services meetings • Provide educational in - services to agency staff in requested medical areas • Enter data and generate data base reports; track and distribute requested records and other informati
In conjunction with approved staff, review Medication Administration Records and Physician Orders monthly to assure accuracy • Complete, review, and sign off on medical and health related documentation; complete paperwork and provide documentation for individuals»
in services meetings • Provide educational in - services to agency staff in requested medical areas • Enter data and generate data base reports; track and distribute requested records and other informati
in services meetings • Provide educational in - services to agency staff in requested medical areas • Enter data and generate data base reports; track and distribute requested records and other inf
services meetings • Provide educational
in - services to agency staff in requested medical areas • Enter data and generate data base reports; track and distribute requested records and other informati
in -
services to agency staff in requested medical areas • Enter data and generate data base reports; track and distribute requested records and other inf
services to agency staff
in requested medical areas • Enter data and generate data base reports; track and distribute requested records and other informati
in requested medical areas • Enter data and generate data base reports; track and distribute
requested records and other information
Customer
Service / Call Center Representative (05/2005 — 02/2006) • Manage inbound calls from job seekers
requesting assistance with online job applications and general questions • Assist employers with the creation of job postings, payment of invoices, product information, and other general help • Assist sales representatives with technical questions
in a
timely and professional
manner
Acting Team Manager — Sales Helpdesk (11/2006 — 06/2007) • Manage Sales Support representatives responsible for providing support to internal and external clients • Provide exceptional customer
service resulting
in client satisfaction, loyalty, and referrals • Manage internal and external client inbound
service requests in a
timely and effective
manner • Provide staff performance feedback and implement new operational strategies to enhance quality and productivity • Coach and develop employees» skills through weekly coaching and monitoring sessions • Ensure that sales support and customer
service meet
service level agreements and business objectives • Work with other departments to identify new technologies, enhance coordination efforts, and eliminate
service issues
Professional Experience Petroliance LLC -LRB-[Insert City, State]-RRB- 7/1996 — Present Credit & Collections Specialist • Oversee all accounts receivables including claims management, charge - backs, customer inquiries, and charge - offs as needed • Act accountable for all credit collections as well as for decisions related to credit approval and suspension • Apply customer remittances to corresponding accounts, while identifying and resolving all posting problems with related cash applications, issuing credit / debit memos regularly, and processing daily cash deposits • Lead overall firm direction with regards to accounts receivable administration and cash flow management, providing relevant guidance, feedback, and direction to finance department staff, management members, and other interested parties • Reduce outstanding receivables and minimize risk associated with marginal customers, consistently exceeding established collections goals while working within all related legal, firm, and industry policies and procedures • Utilize interpersonal skills to maintain quality client
service, responding
in a
timely manner to all documentation
requests • Assist credit manager with daily duties as needed
3.3.1 Children's Contact
Services should respond to parents»
requests for use of the
service in a
timely manner taking into consideration each parent's literacy, cultural and social needs.
responding
in a
timely manner to
requests and referrals for inclusion support from eligible ECEC
services and other IPSP Providers.