We constantly monitor your loans to let you know when their status changes,
your servicer changes, or you miss a payment.
Loan Modification: With a loan modification,
the servicer changes one or more of the terms of the loan to help the borrower bring the defaulted amount current.
The most important thing to do if you're dealing with loan
servicer changes is to stay on top of repayment and maintain your records.
It should include language about how the loan would be affected if
its servicer changes hands.
«More than 10 million borrowers have had
their servicer change in the past five years... When servicers change, payments may be lost, consumers may incur surprise late fees, and processing problems and missing account records can knock borrowers off track on repaying their loans.»
A student loan
servicer change can also occur if you are participating in the Public Service Loan Forgiveness Program.
Unfortunately, I think we are all getting tricked by this servicer companies as I just had my loan
servicer changed from ACS to Nelnet, and I received a statement bill from Nelnet claiming I owed $ 48,000 dollars, double of what I borrowed.
Why did
my servicer change?
Not exact matches
Warning Before Interest Rate Adjustments:
Servicers would be required to provide disclosures before the interest rate
changes on most adjustable - rate mortgages.
Work with your student loan
servicer to
change your due dates if a different payment deadline would help you consistently pay on time and in full.
If your income has
changed since you filed your tax return, you can provide alternate acceptable income documentation — your loan
servicer can help with that.
And refinancing means getting an entirely new loan, which means your loan
servicer may
change — and any benefits you have with the current
servicer could
change, too.
It is your student loan
servicer's duty to help keep you in good standing, by ensuring you make timely payments, helping you
change repayment plans, and providing the support you need.
«Borrowers have no say in whether their loans are sold to another lender or whether the
servicer can be
changed,» said Kantrowitz.
It can, however, mean a
change in your loan
servicer and it may take up to 60 days for the transfer to take place.
Reasons that could qualify you for this include financial trouble, high medical costs, a recent
change in where you work, and anything else your
servicer identifies as a viable reason.
A
change in loan
servicers could signify some behind - the - scenes business from your current loan
servicer.
If your loan
servicer is
changing, you will receive a welcome letter from your new loan
servicer that includes contact information and supporting materials.
But now that my loan
servicers have
changed twice, I know what to do.
If you recertify and your income or family size
changes so that your calculated monthly payment would once again be less than the 10 - year Standard Repayment Plan amount, your
servicer will recalculate your payment and you'll return to making payments that are based on your income.
Even your federal loan
servicer can
change at a moment's notice.
In most cases, loan
servicers will allow borrowers to
change their repayment plans to lower the monthly payment.
Public Service Loan Forgiveness
changes have been in the news a lot lately, from President Donald Trump's proposal to end the program for new borrowers to the mishandling of current loans by
servicers.
Availability and additional
servicers enabled by Connected Access are subject to
change.
If your income has
changed since you filed your tax return, you can provide alternate acceptable income documentation — your loan
servicer can help with that.
But your lender or
servicer can't intervene or in any way
change those costs.
This can happen when loans are transferred from one
servicer to another and can also be triggered by a company making
changes to its computer systems.
The only thing you and your
servicer can control is how your extra payment
changes the due date of your next regular payment.
If you're concerned they aren't doing what you paid them to do, you can always contact your loan
servicer and see what paperwork has been filed (did they apply for consolidation, did they ask to
change your repayment plan).
In general though, companies like this (i.e. third party companies that are not US Dept of Education Loan
Servicers) simply charge a fee to fill out paperwork for you — in this case to
change your repayment plan.
You can
change your repayment plans for free by calling your loan
servicer or going online to StudentLoans.gov
All of your loan
servicers should maintain contact with you to inform you of your loan terms, repayment options, and of any
changes to your loan
servicer.
If borrowers would like to
change their repayment plan or apply for deferment or forbearance, they need to discuss their options with their loan
servicer first.
However, my loan
servicer has
changed hands three times during the life of my loan, so that wasn't always the case.
Knowing your student loan
servicer is more than just knowing who to pay each month — it's knowing where to turn to if you need to
change your repayment term or apply for deferment or forbearance.
It is your student loan
servicer's duty to help keep you in good standing, by ensuring you make timely payments, helping you
change repayment plans, and providing the support you need.
Contact your loan
servicer if you would like to discuss repayment plan options or
change your repayment plan.
The Special
Servicer can work with you to modify or
change the loan as long as it is in the best interest of the investors.
If you choose one type of disbursement then later realize that another type would be more fitting, you may
change it through your
servicer for a fee.
Regulations implementing the
change — including limits on the number and duration of calls that will be allowed — haven't yet been finalized by the FCC, so student loan
servicers haven't ramped up their robocalls yet.
Now, the Telephone Consumer Protection Act has been
changed to allow autodialing of all federal student loan borrowers — at the request of not only loan
servicers, but the Obama administration.
No loan
servicer will ask you to pay any fee for
changing repayment plan.
In most cases, loan
servicers will allow borrowers to
change their repayment plans to lower the monthly payment.
Even if none of that information
changes, you still must resubmit an application form to your loan
servicer every year.
The Enterprises plan to issue guidance with operational details about the HARP
changes to mortgage lenders and
servicers by November 15.
As your circumstances
change over the life of your loan, your loan
servicer may be able to help.
If a
change in flood insurance maps brings your home within a flood hazard area after your loan is made, your lender or
servicer may require you to buy flood insurance at that time.
Typically the terms don't
change for the homeowner, but the return is now greater for the new
servicer because they bought the note for a discount.
Your
servicer will likely
change after you file this form, because the U.S. Department of Education has assigned FedLoan Servicing (PHEAA) to be the one
servicers to work with all PSLF candidates.
The move increases Navient's stake in the student loan industry at a time when the Department of Education is motioning for a system
change; more specifically, the Department wants to implement a system that involves only one student loan
servicer.