Develops respiratory therapy
services organizational strategies by contributing information, analysis, and recommendations to strategic thinking and direction; establishing functional objectives in line with organizational objectives.
Not exact matches
From our headquarters in Fairfax, Va., and from offices and locations around the globe, our more than 6,000 employees support government clients in civilian, defense, health, intelligence, law enforcement and homeland security agencies by delivering IT solutions and professional
services in such areas as information technology lifecycle
services; cloud and mobile computing; cyber security; solutions development and integration; and,
strategy development and
organizational change management.
He brings a broad range of customer
service leadership skills and experience to the company, spanning performance management, employee and leadership development,
organizational design, and
strategy, all of which align to a focus on driving an incredible customer experience.
Mr. Robbins specialized in developing innovative growth
strategies, achieving meaningful alignment around
service excellence within organizations, as well as developing optimal
organizational design to execute
strategy.
Any major
organizational change, whether it is to product /
service offerings, customer experience, internal processes, corporate
strategy or company structure, happens over a span of time with impact to several roles.
For example, Sodexo, a hospitality company that provides food
services in 80 countries, instituted the Spirit of Mentoring program in 2004 with the aim of «establishing a diverse pipeline, developing leaders, aligning resources and
strategies, driving
organizational culture, and cutting costs.»
Dewey's expertise includes client development;
strategy and planning; marketing ROI and client opportunity analysis; client
service training and program development; brand and reputation management; and
organizational improvement.
Our advisory
services focus on the
organizational design and human capabilities of a firm and in particular on aligning
strategies for recruiting, developing and retaining talent, taking into account each firm's unique history, culture and leadership style.
Correctional
Service of Canada discussed the
strategies that they had applied to put
organizational structures in place that will improve results in the criminal justice system for First Nations, Métis, and Inuit peoples.
A former corporate counsel and law firm executive, Catherine is a Legal Lean Sigma ® Black Belt and a certified Six Sigma Green Belt who now teaches and provides training and consulting
services with a focus on process improvement, project management, operational and process excellence,
organizational development and
strategy.
* Secure preservation of high - value institutional materials by making explicit roles and responsibilities across
organizational boundaries * Develop preservation
strategies that assign responsibilities for achieving outcomes -
Service - level agreements, MOUs with third - party archives should include contingency plans for handoffs; and putting such monitoring systems in place internally.
Tags for this Online Resume: Alignment of Business and IT Missions &
Strategies, Analytics, Application Development, Asset Management, Asset Valuations, Best Practices, Big Data, Business Development, Business Intelligence, Business Process Reengineering, BPR, Business
Strategy, Change Management, Cloud Computing, Consultative Sales, Consulting, Cross-Functional Team Leadership, Customer Relationship Management, CRM, Due Diligence, Enterprise Application Integration, EAI, Enterprise Architecture, Enterprise Resource Planning, ERP, Enterprise Software, Financial Analysis, Forecasting, IT
Service Management, ITSM, IT
Strategy, Investment Analysis, Investment
Strategy, Key Performance Indicators, KPI, Knowledge Management, Managed
Service Provider, MSP, Mergers and Acquisitions, M&A, Operations, Operational Efficiency, Operational Excellence, Operations Management,
Organizational Development, Portfolio Management, Private Equity, Profit and Loss, P&L, Program Management, Project Management, Regulatory Compliance, ROI, Sales, Salesforce, Sales Management, Security - Oriented Architecture, SOA, Staff Development, Staff Management, Supply Chain, Systems Integration, Training and Development, Training Delivery, Account Management, Client Management, Client Relations, Client Relationship Management, Crisis Communications, Crisis Intervention, Crisis Management, IaaS, Key Account Management, Major Account Management, National Account Management, PaaS, Public Speaking, Risk Assessment, Risk Management, Risk Mitigation, SaaS, Solutions Selling, Strategic Business Planning, Strategic Communications, Strategic Partnerships, Strategic Planning
I am able to build and organize highly - effective support teams that offer patient - centric
service and support
strategies that successfully achieve
organizational initiatives.
Core Competencies
Organizational Leadership • Customer
Service • Client Relationship Management • Sales & Marketing
Strategies • Team Management • Staff Development • Payroll • HR Functions • Finance • Trade Appraisals • Advertising
Organizational Leadership • Sales & Marketing
Strategies • Customer
Service • Client Relationship Management Strategic Planning & Implementation • Staff Training & Development • Business Development • Operations Management • Team Management • Negotiation & Presentation Skills
Core Competencies
Organizational Leadership • Sales & Marketing
Strategies • Customer
Service • Client Relations Management Operations Management • Strategic Planning • Business Development • Negotiation & Presentation Skills
Core Competencies Client / Account Management •
Organizational Leadership • Client Relations • Business Development • Productivity Enhancement • Staff Development & Training • Event Planning • Sales & Marketing
Strategies • Customer
Service Strategic Planning & Implementation • Project Management • Budgeting & Forecasting • Process Improvement
For example, if you were a VP of Financial
Services and now you would like a Management of Operations position, you would focus on your people skills,
organizational skills, and you must be ok with downplaying your executive - level accountabilities such as global - market
strategies, market assessment, and enterprise - wide initiatives.
Core Competencies
Organizational Leadership • Sales & Marketing
Strategies • Customer
Service • Client Relations Management • Team Management • Operations Management • Strategic Planning • Business Development • Negotiation & Presentation Skills
Core Competencies
Organizational Leadership • Sales Management • Customer
Service • Client Relationship Management Sales & Marketing
Strategies • Staff Training & Development • HR Functions
Core Competencies
Organizational Leadership • Sales & Marketing
Strategies • Customer
Service • Client Relationship Management Strategic Planning & Implementation • Business Development • Negotiation & Representation Skills
Demonstrating excellent communication, interpersonal, and
organizational skills and effective customer
service strategies.
Organizational Leadership • Account Management • Marketing
Strategies • Business Development • Client Relations Management • Strategic Planning & Implementation • Customer
Service • Strategic Communications • Event Planning
• Skilled in developing various themes and events while keeping the client's preferences in mind • Strong
organizational, time management and task prioritization skills along with insightful ability to complete projects flawlessly on a strict timeline in limited budget • Excellent communication and interpersonal skills, profound ability to negotiate productive deals with vendors • Apt at idea conception, project outline development, theme approval, vendor negotiations and event marketing • Track record of delivering high quality thematic event planning
services and attaining 100 % client satisfaction • Well versed in meeting with clients, discussing the event details and developing a clear understanding of their expectations • Strong presentation skills, solid ability to demonstrate sample themes using multimedia and graphic software • Great attention to detail, fully able to manage given budget effectively • Special knack for developing ample marketing
strategies for social events and implementing the same real time, through social media and other advertisement channels • Diverse knowledge of different cultures of the world, hands on experience in planning cross cultural weddings and multinational conferences catering for expected norms form both sides • Expert in menu setting, venue selection, décor supervision, theme setting and project promotion • Well practiced in overseeing the team of vendors,
service suppliers, photographers, caterers and helpers • Hands on experience in coordinating various non-government organization based fundraising and donor communication activities • Strong numeracy skills with proven ability to manage budgets up till $ 15M effectively • Particularly effective in devising print material, social media and TV / radio ad based campaigns for promotion of social events • Demonstrated ability to design invites, make stay and travel arrangements for the guests and remind them regarding important dates • Expert in pre-planning, onsite management and post program evaluation • Ability to work autonomously while maintaining a dynamic work environment and keeping up a motivational team spirit among the employees
Core Competencies
Organizational Leadership • Sales & Account Management • Customer
Service • Client Relationship Management • Merchandising Advertising & Marketing
Strategies • Staff Supervision • Inventory Control
Core Competencies
Organizational Leadership • Sales & Account Management • Customer
Service • Client Relationship Management Advertising & Marketing
Strategies • Staff Supervision • Procurement & Inventory
Core Competencies
Organizational Leadership • Investment
Strategies • Strategic Planning • Client / Investor Relations • Account Management • Needs Assessment • Customer
Service • Negotiation & Presentation Skills
Core Competencies
Organizational Leadership • Sales
Strategies • Customer
Service • Client Relationship Management Revenue Growth • Account Management • Scheduling & Program Coordination
Core Competencies
Organizational Leadership • Sales & Account Management • Customer
Service • Client Relationship Management Advertising & Marketing
Strategies • Staff Training & Development • HR & Administrative Functions
Core Competencies
Organizational Leadership • Sales & Account Management • Business Development • Client Relationship • Telemarketing / Cold - Calling • Customer
Service • Problem Resolution • Marketing
Strategies • Team Coordination • Inventory Management • Staff Training • Budget Administration
Demonstrating solid time management and
organizational skills and effective customer
service strategies.
Proficient in enhancing
organizational strategies and processes resulting in increased
service efficiencies.
Tags for this Online Resume:
organizational development, project manager, operations manager, client relations, account manager, event planner, marketing, sales, PMP, hospitality, market
strategy, customer
service, business development, strategic planning, logistics, creative development
Tags for this Online Resume: agile, lean,
strategy, quality, performance, leadership, agency, operations, process, continuous improvement, solution, technical, enterprise architecture, web development, e-commerce, creative, database design, application architecture, TCP / IP Networking, SQL, Windows Server, Web
Services, account management, high - availability systems, business management, team builder,
organizational leader
Highly successful executive with over twenty years of experience in applying technology and business
strategies enabling product,
service and team breakthroughs that result in increased productivity, revenue, and
organizational capability.
Areas of Expertise Customer
Service Problem Analysis & Resolution Communication Skills Business
Strategy Customer Relationship Management Task Oriented Data Research Cross-Functional Communication Process Improvements
Organizational Skills Billing Specialist
Professional Summary Motivated, results - driven sales and
service insurance professional with proven leadership skills and experience in partnering with business leaders to define
strategies in attaining
organizational goals.
Tags for this Online Resume: design thinking, design
strategy, customer journey,
service design, design management, business model design, UX design, Industrial design, customer experience, digital
strategy, customer insights,
organizational development, analytics, selling proposition, branding, brand
strategy
Tags for this Online Resume: Customer
Service, Trainer, Corporate Recruiter,
Organizational development, Corporate
Strategy, Change Management
Tags for this Online Resume: OD and
Organizational Development, Executive Coach, Leadership Development, Profit Improvement, M&A, Exit
Strategies, Customer
Service
Tags for this Online Resume:
organizational development, research, consulting,
strategy, manager, nonprofit, coaching, client
servicing, relationship building, talent development, human capital, stakeholder engagement, management, needs assessment, market analysis, branding, communications, employee engagement, customer
service, market
strategy
Tags for this Online Resume: Operating Budget, Infrastructure, Integrate, Management, Management Solutions, Certificate Authority, IT
Strategy, Infrastructure Architecture, Contract Negotiations, Merger and Acquisition, IT Project Management, Continuous Process Improvement, ITIL, Cisco, Avaya, Telecommunications, Unified Communications, Wireless Networks, Cloud, IaaS, PaaS, SaaS, Data Center Operations, IT
Service Desk, Help Desk, Audit Compliance, Incident Management, Change Agent, Innovation,
Organizational Development, IT Leadership, Cloud
Strategy, Problem Managment, Change Managment, Vendor Managment, Process engineering, UNIX, Windows Server, Dell, HP, SLA development, Disaster Recovery, Cloud Computing,
Service Delivery Management, Technical
Service Agreements, Virtualization, VMWare, WAN, WAN Optimization, LAN, RiverBed, Software Defined Networks, Business Process, IT Security, Risk Management,
Service Delivery Managment, Leadership, IT Managment, Global Leadership, Program Management, business continuity, Capital Budget management
Areas of expertise: Customer
Service •
Organizational Restructuring /
Strategy • Administration • Communication Account Receivable / Payable...
Sales Representative — Duties & Responsibilities Direct sales and customer
service ensuring professional and profitable operations Draw upon considerable medical training and experience to identify and meet client needs Consistently recognized as company leader in sales, customer
service, and team development Streamline
organizational structure and workflow resulting in enhanced company efficiency Set and strictly adhere to departmental budgets and project timelines Design and implement staff development programs enhance team skill sets Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Generate record breaking sales through networking, in personal sales, and other tactics Make cold calls in a courteous, yet assertive manner that translates to sales results Build and strengthen relationships with key clients, partners, and community leaders Develop a rapport with customers and orient them to various products and
services Maintain customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and
services Conduct research on prospective leads and existing clients to assist in developing sales
strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Represent company brand with poise, integrity, and positivity
Non-Profit Program and Operations Coordinator — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, while executing various program administration functions, overseeing operations and ensuring both efficient
organizational communications and processes Collaborate in all phases of strategic planning with other members of management team, including program mission, marketing and public relations, vendor and volunteer management, member
services and systems implementation Demonstrate leadership with respect to program direction, fundraising
strategies and project management Provide continuous assessment of key considerations, potential issues, and the utilization of available resources, while furnishing oversight and guidance regarding effective donor recruitment and recognition
strategies Perform needs - based and situational assessments of policies and procedures to evaluate program effectiveness, improve operational efficiency, manage and reduce costs, and promote both staff and member satisfaction Utilize talent among team members with focused training efforts, effective collaboration and the promotion of a performance - based work environment that leverages individual talents for group benefit Employ support staff to aid in effective marketing, relations, administration and program operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Facilitate the effective execution of all related administrative and financial aspects of non-profit management, while analyzing and presenting important information to executives, stakeholders and other relevant parties Ensure the organization and maintenance of relevant information in confidential, secure, and efficient manner as well as adherence to all stated laws, statutes, policies, procedures and guidelines with application in the non-profit arena Support the creation and implementation of
organizational marketing and operations
strategies while tracking performance versus internal and external benchmarks, focusing on both program growth as well as cost management Develop and maintain a strong working knowledge of related products,
services, techniques and relevant tools
Event Planning and Entertainment Management — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, performing event administration functions, overseeing client management operations and ensuring both efficient
organizational communications and processes Collaborate in all phases of strategic planning with other members of management team and third - party vendors, including resource management, logistics, contract negotiations, marketing and public relations, issue resolution and client
services Demonstrate leadership with respect to event direction, artist and talent development, and strategic marketing campaigns Provide continuous assessment of key considerations, potential issues, and resources utilization, while furnishing oversight and guidance regarding effective policies and procedures, process management and participation trends Perform needs - based and situational assessments of policies and procedures, utilizing several tools, to evaluate event effectiveness, improve operational efficiency, manage and reduce costs, and promote both employee and client satisfaction Identify and utilize talent among team members with focused training efforts, targeted professional recruitment, and the promotion of a performance - based work environment that leverages individual talents for group benefit Develop and supervise support staff to aid in effective marketing, relations, administration, and event operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Promote the effective execution of all administrative and financial aspects of event and client management, while analyzing and presenting important information to executive staff, client representatives, stakeholders, and other relevant parties Address key client and management queries and resolve them in an expedited manner, promoting sustained client growth through retention, word - of - mouth marketing and the attainment of talent engagements Create and implement client marketing and operational
strategies while tracking performance versus internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of related products,
services, techniques and relevant tools
Business Analyst — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, performing critical operational, support and administrative analysis functions while ensuring efficient
organizational communications and on - going process enhancements Collaborate in all phases of strategic planning with other members of management team, including document and inventory control, data management
strategies, sales support, customer relations, issue resolution and industry competition Provide continuous assessment of critical business processes, while furnishing oversight and guidance regarding efficiency and performance optimization considerations Perform needs - based and situational assessments of policies and procedures to improve operational effectiveness, manage and reduce costs, promote both employee and client satisfaction, and ensure adherence to related quality control and profitability standards Utilize talent among team members with focused collaboration and the promotion of a performance - based work environment that leverages individual talents for group benefit Employ support staff to aid in effective administrative operations, report management, scheduling and other relevant functions, delegating important tasks and assignments while providing timely follow - up to ensure task completion Support the effective execution of all financial aspects of business management, while analyzing, synthesizing and presenting important information to executive staff, stakeholders and other relevant parties Address key client, personnel and management queries and resolve them in an expedited manner, promoting sustained operational growth through staff communication and the leveraging of available resources Create and implement performance and efficiency benchmarks while tracking progress versus established industry metrics Maintain a strong working knowledge of products,
services, techniques and relevant tools, while committing to continued advanced technical education with respect to complex concepts and studies as related to job Act as a liaison between clients, vendors, support staff, and other management partners to facilitate information flow and drive efficiency
Sales Manager — Duties & Responsibilities Experienced professional with expertise in sales, marketing, and customer
service across a variety of industries Utilize skills in
organizational structuring, process management, and cost analysis to ensure effective operations Recruit, train, and direct sales, marketing, and customer
service staff resulting in record revenue generation Design and implement comprehensive marketing campaigns including all collateral material Build and strengthen supplier, manufacturer, distributor, and dealer relationships Recognized and promoted for excellence in management, staff development, and record breaking sales Conduct research on prospective leads and existing clients to assist in developing sales
strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Set and strictly adhere to departmental budgets and timelines Study internal literature and industry publications to become an expert on products and
services Successfully collaborate with customer
service, marketing, and sales departments Provide exceptional customer
service resulting in client satisfaction and referrals Represent company brand with poise, integrity, and positivity
Strategies to Increase Birth Parent Engagement, Partnership, and Leadership in the Child Welfare System: A Review (PDF - 438 KB) Casey Family Programs (2012) Explores barriers and proactive strategies to engaging birth parents with child welfare services and referrals for services, developing connections between birth and foster parents, utilizing birth parents as agency partners, and drawing on birth parent experience in an advisory capacity at the organizatio
Strategies to Increase Birth Parent Engagement, Partnership, and Leadership in the Child Welfare System: A Review (PDF - 438 KB) Casey Family Programs (2012) Explores barriers and proactive
strategies to engaging birth parents with child welfare services and referrals for services, developing connections between birth and foster parents, utilizing birth parents as agency partners, and drawing on birth parent experience in an advisory capacity at the organizatio
strategies to engaging birth parents with child welfare
services and referrals for
services, developing connections between birth and foster parents, utilizing birth parents as agency partners, and drawing on birth parent experience in an advisory capacity at the
organizational level.
2007 CFSR ToolKit for Youth Involvement: Engaging Youth in the Child and Family
Services Review (PDF - 30,500 KB) National Child Welfare Resource Center for
Organizational Improvement & National Child Welfare Resource Center for Youth Development (2007) Offers resources for partnering with youth during the CFSRs, including a youth involvement checklist, feedback forms and debriefing
strategies, descriptions of the CFSR process, tools for implementing surveys and conducting focus groups, and an adaptable PowerPoint presentation for States.