Analyze patient satisfaction scores and increase scores by 25 %; increase scores through exemplary customer
service, exceptional communication skills,
tactical problem - resolution, and staff training in alignment with standardized customer
service protocol.
Tags for this Online Resume: integrated marketing communications, financial
services marketing, direct marketing strategy, print, outdoor, in store, POS, web, segmentation, cooperation with advertising agency, printing company, credit card, consumer credit, insurance, internal communications, campaign development, budgeting, strategic and
tactical planning, promotions, project management, account management, new product launch, development, market, competitor analysis, monitor efficiency, campaign follow - up, test campaigns, excellent interpersonal skills, creative
problem solving skills, ability to manage multiple tasks, MS Office